General Manager, SANDRO-PARIS, Cabazon, California

As a General Manager at SANDRO-PARIS in Cabazon, your role encompasses various vital responsibilities including developing robust business strategies, leading your team, achieving key performance indicators, and ensuring exceptional customer experiences. You'll be responsible for both front and back of house operations, talent development, and relationship management with corporate partners, all while maintaining a people-centric and empathetic leadership style.

To be considered for the General Manager position at SANDRO-PARIS, you should possess at least three years of prior supervisory experience in luxury retail management. Additionally, solid leadership skills, effective communication, problem-solving abilities, and a knack for recruiting and talent development are crucial. A keen understanding of Human Resources practices and prior experience working in team-oriented environments will greatly benefit your application.

At SANDRO-PARIS, the company culture is defined by a strong entrepreneurial spirit and an emphasis on a positive workplace environment. As a General Manager, you are expected to inspire your team, foster trust and collaboration, and ensure that everyone enjoys coming to work. A focus on sustainability and developing meaningful relationships with customers and corporate partners is also essential.

The expected salary range for a General Manager at SANDRO-PARIS in Cabazon falls between $34 and $42 per hour, complemented by a monthly or seasonal bonus structure. This competitive pay package is designed to reflect the expertise and leadership skills required for the role, ensuring that our Store Leaders are well-compensated for their critical contributions.

General Managers at SANDRO-PARIS enjoy a comprehensive range of benefits that includes group health, dental, life insurance, a 401k retirement savings plan, a generous paid time off policy, and additional perks like a clothing allowance and employee discounts of up to 50% off retail. These benefits underscore our commitment to supporting the well-being and professional growth of our team members.

When you describe your leadership style as a General Manager, emphasize your commitment to empathetic leadership. Share specific examples of how you've motivated teams, developed talent, and fostered an inclusive environment that encourages collaboration and trust among team members.

To ensure outstanding customer service as a General Manager, highlight your approach to clienteling and relationship-building. Discuss strategies you’ve implemented to enhance customer experiences, train your team in personalized service, and create a store environment that delights customers while achieving sales targets.

When discussing a time you successfully achieved sales targets, focus on a specific situation where you implemented a strategic initiative. Describe the situation, the actions you took, and the measurable results that followed, demonstrating how you align store objectives with overall business goals.

Explain your approach to conflict resolution by providing an example of a situation where you addressed team conflicts effectively. Discuss your techniques in mediating differences, promoting open communication, and building a positive, collaborative workplace culture.

In your response, outline the key performance indicators (KPI's) you prioritize as a General Manager. Discuss metrics such as conversion rates, average basket size, and employee retention, and how you regularly monitor these to drive team performance and store profitability.

Detail your experience with talent acquisition by discussing the methods you’ve employed to attract and hire top candidates. Explain how you assess talent for cultural fit and potential and how you approach team member development and retention to build a strong, cohesive team.

When asked about improving store operations, provide concrete examples of past initiatives you’ ve led, and discuss how you would apply those lessons to the General Manager role at SANDRO-PARIS. Focus on operational efficiencies, customer flow improvements, and staff training as critical areas.

Illustrate your ability to adapt to changing marketing trends by sharing examples of how you’ve embraced new consumer behaviors, shifts in retail technology, or changing demographics. Discuss your commitment to continuous learning and keeping your team informed to stay ahead in the luxury retail arena.

Discuss your interpretation of Parisian elegance, including how it influences both product selection and customer interactions. Explain how you would train your team to embody this ethos and create a shopping environment that reflects Parisian chic aesthetics while catering to the local clientele at Cabazon.

Outline your strategy for implementing sustainability practices within the store. Explain how you plan to lead by example, educate your team on sustainable values, and engage customers by promoting environmentally-friendly products, all in line with SMCP's objectives for sustainability by 2030.