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Food Operations Manager 3 - job 2 of 4

Role Overview

*NEW SALE! GREAT opportunity to create a showcase account for Sodexo!* 

 

Sodexo is seeking a Food Operations Manager 3 for a healthcare account overseeing food and patient services operations at AtlantiCare City Campus in

Atlantic City, NJ.

 

AtlantiCare is an award-winning integrated healthcare system based in Egg Harbor Township, New Jersey, whose team of more than 6,500 serves the community in over 110 locations in Atlantic, Burlington, Camden, Cape May, and Ocean counties of southern New Jersey.

 

The Operations Manager is responsible to support the department in all areas of the business.  Management team is comprised of an Executive Chef, General Manager, and 30 frontline employees!

What You'll Do

  • have oversight of day-to-day operations;
  • successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff;
  • achieve company and client financial targets and goals; 
  • develop and maintain client and customer relationships 
  • develop strategic plans;
  • ensure HACCP, regulatory and standards compliance;
  • ensure Sodexo standards are met. 

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare system;
  • have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
  • have experience effectively managing projects within agreed upon timelines;

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years   

Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

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Average salary estimate

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What You Should Know About Food Operations Manager 3, Sodexo

If you're a passionate leader with a knack for food operations, Sodexo has an exciting opportunity for you! We're on the hunt for a Food Operations Manager 3 to join our dynamic team at the AtlantiCare City Campus in vibrant Atlantic City, NJ. This role is not just any food management position; it's about overseeing food and patient services operations for a highly respected healthcare account. Imagine being part of a team made up of an Executive Chef, a General Manager, and a dedicated group of 30 frontline staff! Your main responsibilities will include managing day-to-day operations, coordinating tasks through other managers and supervisors, and ensuring we meet our financial goals while building strong relationships with our clients and customers. You’ll also develop strategic plans and ensure compliance with HACCP and other regulatory standards, making sure that Sodexo’s high standards are consistently met. In return, we’ll offer you a fair salary based on your experience and a fantastic benefits package that includes medical, dental, and vision care, as well as career growth opportunities. If you have at least three years of leadership experience in food or culinary services and a passion for improving quality of life through exceptional service, we want to hear from you!

Frequently Asked Questions (FAQs) for Food Operations Manager 3 Role at Sodexo
What are the responsibilities of a Food Operations Manager 3 at Sodexo?

As a Food Operations Manager 3 at Sodexo, you'll be responsible for the complete oversight of food and patient services operations at the AtlantiCare City Campus. This includes managing daily operations, coordinating tasks through subordinate managers, and ensuring we meet both company and client financial targets while maintaining high standards of service and compliance with regulations like HACCP.

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What qualifications are required for the Food Operations Manager 3 position at Sodexo?

To qualify for the Food Operations Manager 3 position at Sodexo, candidates need a Bachelor’s Degree or equivalent experience in food or culinary services. A minimum of three years of experience in a management role within food services, such as restaurants, catering, or institutional services, is also required.

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How can I advance my career as a Food Operations Manager 3 at Sodexo?

Sodexo offers numerous career growth opportunities for Food Operations Managers 3, including access to training programs and tuition reimbursement. Showcasing strong leadership skills, driving guest satisfaction, and effectively managing projects within timelines can facilitate your advancement within the organization.

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What kind of work environment can I expect as a Food Operations Manager 3 at Sodexo?

Working as a Food Operations Manager 3 at Sodexo means being part of a supportive and diverse team. You’ll collaborate closely with an Executive Chef and a General Manager while leading a team of frontline employees. The culture prioritizes inclusivity and respect, ensuring that every voice is valued.

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How does Sodexo ensure compliance with food safety standards?

At Sodexo, compliance with food safety standards is a top priority for the Food Operations Manager 3. You will oversee compliance with HACCP, regulatory guidelines, and Sodexo’s own standards to ensure the highest quality of service and safety for all patients and customers.

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Common Interview Questions for Food Operations Manager 3
What experience do you have in food service management?

Discuss your relevant work history, emphasizing leadership roles and specific examples when you managed teams, improved service quality, or oversaw food safety compliance in a healthcare or high-volume environment.

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How do you handle conflicts within your team?

Explain your approach to conflict resolution, highlighting effective communication, active listening, and how you promote a positive team culture focused on collaboration and problem-solving.

Join Rise to see the full answer
Can you share an example of a successful food service project you've managed?

Offer a detailed account of a particular project where you had to strategize, implement, and report the outcomes. Focus on your leadership role, the challenges faced, and how you achieved success.

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What strategies do you use to ensure customer satisfaction?

Discuss techniques such as soliciting feedback, analyzing satisfaction metrics, and adjusting service delivery based on guest comments. Provide examples showcasing your success in enhancing client relationships and service delivery.

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How do you ensure that your team adheres to health and safety regulations?

Emphasize your commitment to training, regular audits, and fostering a culture of safety within your team. Detail preventative measures you put into place to ensure compliance.

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What is your approach to financial management in food service?

Highlight your experience with budgeting, cost control measures, and achieving financial goals in previous roles, accompanied by examples of how you translated these management strategies into tangible results.

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How do you motivate your team?

Share your techniques for employee engagement, such as professional development opportunities, recognition for achievements, and how you create a positive work environment where everyone feels valued.

Join Rise to see the full answer
Describe your experience with menu planning and development.

Discuss your hands-on experience in menu creation, including how you consider dietary restrictions, seasonal ingredients, and customer preferences to create appealing offerings that comply with health standards.

Join Rise to see the full answer
What challenges have you faced in food operations, and how have you addressed them?

Share specific challenges related to staffing, compliance, or customer service, detailing the steps you took to overcome these obstacles and the outcomes of your actions.

Join Rise to see the full answer
Why do you want to work at Sodexo as a Food Operations Manager 3?

Express your enthusiasm for being part of a company that values diversity and quality of life, your alignment with Sodexo's mission, and how your skills and experiences make you a perfect fit for their team.

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We improve the Quality of Life of those we serve and our teams and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate. We serve with care the essential daily needs of mil...

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DATE POSTED
April 10, 2025

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