Sales Representative

As a Sales Representative at Terumo, you will manage sales and marketing activities for the Endovascular Intervention (EVI) product range, focusing on key regions such as Limburg, Noord Brabant, and Zeeland. Your role will involve promoting high-quality products, nurturing customer relationships, pursuing new business opportunities, and analyzing sales performance to achieve growth targets.

To be eligible for the Sales Representative position at Terumo, candidates should ideally have 3-5 years of relevant sales experience, strong knowledge of sales techniques, and fluency in both English and Dutch. A network within the medical community, particularly among Vascular Surgeons, Interventional Radiologists, or Cardiologists, is also preferred, along with excellent organizational skills.

At Terumo, we are committed to fostering career growth and professional development for our Sales Representatives. You will experience a collaborative and respectful work environment where you can learn from experienced colleagues, receive training, and have opportunities to attend local conferences, ensuring you are always at the forefront of the medical technology industry.

Terumo prides itself on its inclusive and collaborative team culture. As a Sales Representative, you will be part of a passionate team that values open communication, respect, and teamwork, making it an ideal environment for achieving personal and professional success while contributing to better healthcare outcomes.

Building relationships is crucial for a Sales Representative at Terumo because it establishes trust with customers and Key Opinion Leaders in the medical field. By fostering these connections, you can better understand and address their needs, which ultimately leads to successful sales outcomes and an improved quality of care for patients.

When answering this question, highlight specific experiences from your past roles that demonstrate your sales skills in the medical field. Discuss the products you sold, the relationships you built with healthcare professionals, and how you adapted to the industry's unique challenges.

Explain your approach to market analysis by detailing how you gather data, assess competition, and identify customer needs. Mention any tools or methodologies you use to analyze trends and make data-driven recommendations that align with sales strategies.

Outline specific strategies, such as relationship-building initiatives, targeted marketing campaigns, or partnership opportunities with key healthcare providers. Emphasize your understanding of the regional healthcare landscape and how you plan to leverage it for growth.

Discuss your method for prioritizing tasks based on factors like account size, potential growth, and urgency. You might mention using CRM tools to manage your pipeline effectively while ensuring that no customer relationships are neglected.

Detail your approach to resolving customer complaints, including active listening, acknowledging concerns, and addressing issues promptly. Offer an example from your past where you turned a negative situation into a positive outcome, strengthening the customer relationship.

Explain that successful Sales Representatives are proactive, results-driven, and possess excellent communication skills. They should also be knowledgeable about the industry, adaptable, and capable of building trust with healthcare professionals and clients.

Use the STAR method to describe a situation where you not only met but exceeded sales targets. Share specific actions you took, what challenges you faced, and how your proactive approach contributed to your success.

Discuss your strategy for product education, including creating informative materials, conducting demonstrations, and providing training sessions. Highlight your ability to tailor the approach based on the client's previous knowledge and needs.

Share examples of how you stay informed, such as attending industry conferences, subscribing to medical journals, or participating in online forums. This shows your commitment to continuous improvement and staying ahead in the competitive landscape.

Express your admiration for Terumo's commitment to innovation in healthcare and the positive impact its products have on patient care. Relate this to your professional goals and how you appreciate the company's culture of respect and continuous improvement.