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Product Management Principal - Express Scripts - Hybrid

The Product Development Principal, Regulated Markets Advocacy and Alignment, will be responsible for working with Government Affairs, Regulated Markets, and PBS teams to position the company as a thought leader and to assist in the analysis, definition and communication of critical quality, transparency, and delivery system policy issues in legislative and/or regulatory environments, including Medicare, Medicaid, Marketplace (HCR), and state-specific.  The Principal will interface with a cross-departmental team to gather and provide feedback to the organization to support the development of new strategies to support our clients to grow their business and streamline our support operations, while supporting client compliance with Federal and State regulations, as well as client contracts. The candidate will need to understand our clients’ strategic goals and direction as well as our products and services.

As a Principal, this role will be required to maintain regulatory and operational knowledge, understand industry trends, and be able to build trusted relationships in a very matrixed organization. Ability to communicate across the organization and up to leadership is a key requirement for any Principal level position.  An effective leader will exemplify Cigna’s high-performance culture and have the ability to operate in a sometimes ambiguous and high-paced environment.  A successful candidate must be comfortable in an environment of dynamic change and evolution, have a broad-based knowledge of Regulated Markets, a strategic mindset, and the ability to influence and drive change.  

In addition, this role requires active participation in and influencing with key industry standards organizations, such as NCPDP and PCMA, via virtual and external forums. This would include coordinating with internal areas and Government Affairs to gather and provide feedback within discussions and offering potential solutions in alignment with company objectives, as well as seeking leadership roles as opportunities arise.

ESSENTIAL FUNCTIONS:

  • Collaborate with Government Affairs, Regulated Markets, Account Teams, and other PBS teams to assess the impact, risks, and opportunities of legislation/regulations on the company and our clients, and gathering feedback to provide to industry organizations
  • Collaborate with Regulated Markets CAMs team and Account teams to ensure proactive communication of proposed regulatory changes to clients and gather client feedback
  • Assist in the development of responses to proposed rules, laws, including, as strategically appropriate, regulatory and/or legislative alternatives
  • Build an excellent relationship and communication with the business segments on portfolio issues, understanding strategies to build the business, challenges and objectives, and aligning public policy position development with business needs. 
  • Excel at thoughtful, respectful engagement with external industry groups and alliance partners with the goal of influencing their positioning on proposals in order to align with Cigna-driven positions. 

QUALIFICATIONS:

  • Bachelor’s degree required, MBA or PharmD preferred
  • 10+ years relevant experience
  • 10+ years of leadership experience
  • Detailed knowledge and expertise of the PBM industry
  • Experience working in highly regulated industry; a deep appreciation for the impact of policy outcomes on business results.
  • Executive presence and proven ability to instill confidence in senior management and those outside the company
  • Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence
  • Strong ability to analyze, understand and translate complex regulations, legislation, and issues across business lines and corporate concerns and understand how to communicate such concerns effectively to a variety of internal and external stakeholders
  • Proven, effective oral and written communication skills and interpersonal skills necessary to interact with and persuade a wide variety of Cigna management, field associates, industry organization representatives, legislators, regulators
  • Strong team player with the ability to both collaborate and work independently, as required
  • Keen judgment and ability to manage competing priorities
  • Creativity, flexibility and demonstrated excellent organizational skills
  • Strong client-service orientation; a bias for action and strong sense of urgency
  • Successful results leveraging data and analytics to gain actionable insights
  • Able to create a sense of purpose and meaning for the team that generates followership beyond their own personality and engages others to advance the company’s greater purpose

* * * This is a hybrid role that requires the ability to work in person three days per week. * * *


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 131,900 - 219,900 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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What You Should Know About Product Management Principal - Express Scripts - Hybrid, The Cigna Group

At Express Scripts, we're excited to announce an opportunity for a Product Management Principal to join our dynamic team in St. Louis, Missouri. This pivotal role involves working collaboratively with Government Affairs, Regulated Markets, and Pharmacy Benefit Solutions (PBS) teams. Imagine engaging with leaders in our industry while helping to shape our company's position as a thought leader on critical quality and delivery system policy issues. You'll be diving deep into the analysis of legislative frameworks like Medicare and Medicaid, making recommendations that directly influence our clients' success and compliance with federal and state regulations. As a Principal, you won’t simply manage projects; you’ll engage across departments, gather and provide insightful feedback, and assist in developing proactive strategies that streamline operations and enhance client relationships. Your expertise will drive significant decisions, requiring you to stay updated on industry trends and maintain a high level of regulatory knowledge. Additionally, you will play a key role in engaging with industry standard organizations, ensuring our strategies align with Cigna’s objectives. If you thrive in a fast-paced environment and have a knack for building relationships, this role is perfect for you. Join us at Express Scripts and help us innovate solutions that improve health and increase vitality for millions. Plus, enjoy a flexible hybrid work schedule where you can work from home and collaborate in-person with your colleagues three days a week!

Frequently Asked Questions (FAQs) for Product Management Principal - Express Scripts - Hybrid Role at The Cigna Group
What are the key responsibilities of the Product Management Principal at Express Scripts?

The key responsibilities of the Product Management Principal at Express Scripts include collaborating with Government Affairs and Regulatory Markets to assess legislative changes, leading cross-departmental teams in strategy development, and communicating critical policy issues impacting business operations. This role also involves building strategic client relationships, participating in industry discussions, and ensuring compliance with federal and state regulations.

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What qualifications are necessary for the Product Management Principal position at Express Scripts?

To qualify for the Product Management Principal position at Express Scripts, candidates should possess a Bachelor’s degree (MBA or PharmD preferred), with over 10 years of relevant experience and leadership capabilities. A strong understanding of the PBM industry, regulatory environment, and proven communication skills to engage with various stakeholders are essential. Emotional intelligence and relationship-building skills are also crucial for success in this role.

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How does the Product Management Principal role at Express Scripts support client compliance?

The Product Management Principal at Express Scripts is responsible for developing strategies that help clients navigate complex regulatory landscapes effectively. By providing timely updates on legislative changes and gathering client feedback, the Principal ensures that client operations stay compliant with Federal and State guidelines, ultimately creating a structured approach for client success.

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What is the work environment like for the Product Management Principal at Express Scripts?

The role of Product Management Principal at Express Scripts offers a hybrid work environment, blending remote work with in-office collaboration three days a week. This setup fosters flexibility while encouraging teamwork and innovation, allowing professionals to engage with their colleagues and contribute to significant company projects.

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What benefits can a Product Management Principal expect at Express Scripts?

A Product Management Principal at Express Scripts can expect a competitive salary, comprehensive health benefits starting day one, a generous 401(k) plan, tuition reimbursement, and a strong emphasis on work-life balance with a minimum of 18 days of paid time off each year. The company is focused on supporting the well-being and growth of its employees.

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Common Interview Questions for Product Management Principal - Express Scripts - Hybrid
Can you describe your experience with regulatory compliance in the pharmacy benefit industry?

When answering this question, focus on specific regulatory policies you've navigated, the strategies you've implemented for compliance, and any measurable outcomes that resulted from your actions. Highlight examples of how you've worked with cross-departmental teams to align business objectives with regulatory requirements.

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How would you approach collaboration with Government Affairs and Regulatory Markets?

Discuss your strategies for effective collaboration, such as open communication channels, regular updates on policy changes, and involving stakeholders early in the process. Emphasize your experience in managing projects and fostering relationships that align with company goals.

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What strategies have you found effective in influencing regulatory outcomes?

Share concrete examples of initiatives where you influenced regulatory discussions or standards. Discuss your ability to gather data, present compelling evidence, and communicate the business implications of regulatory changes effectively.

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How do you stay updated on industry trends and regulatory changes?

Explain your methods for keeping abreast of industry developments, such as attending conferences, participating in relevant forums, or subscribing to professional publications. Highlight your proactive approach toward continuous learning and adaptation.

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Give an example of a time you had to handle competing priorities.

When responding to this question, share a specific instance where you successfully managed multiple projects. Discuss how you prioritized tasks, engaged with stakeholders for support, and achieved desired results, ensuring that both quality and deadlines were met.

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Describe a project where you had to communicate complex information to a diverse audience.

Frame your response around a project that involved diverse stakeholders. Highlight how you adapted your communication style, used visual aids or data visualization, and ensured clarity to convey complex topics effectively.

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What leadership qualities do you bring to the Product Management Principal role?

Discuss your leadership style and how it aligns with Cigna's high-performance culture. Highlight traits such as emotional intelligence, the ability to motivate teams, and methods you've used to create a sense of purpose among team members.

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How would you evaluate the impact of new legislation on our business strategy?

Describe how you would adopt a systematic approach to evaluate new legislation, including assessing gain/loss projections, engaging with affected departments for insight, and drafting communications that inform and align stakeholders with new directions.

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What role does data analytics play in your decision-making process?

Provide specific examples of how data analysis has informed your previous decisions, along with explaining your familiarity with data tools relevant to the pharmacy benefit space. Discuss how analytics can uncover opportunities or mitigate risks.

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Why do you want to work as a Product Management Principal at Express Scripts?

Articulate your motivation for applying to this role, such as your passion for positively impacting health care policies and the alignment of your career goals with Express Scripts' mission. Express your enthusiasm for contributing to a company that prioritizes innovation and client-focused solutions.

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Cigna Healthcare is a world renowned, American multinational company dedicated to improving health and wellness. They are based in Bloomfield, Connecticut and offers Medicare and Medicaid products and health, life and accident insurance coverages.

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Full-time, hybrid
DATE POSTED
March 29, 2025

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