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Field Compliance Auditor - Water Treatment Services

Position Description:

Come and join an amazing team that is passionate about what we do! Tower Water is a leading company in the environmental services industry, we are looking for someone that shares our values and passion for the work we do to join our team and manage accounts in the New York City Metropolitan Area. We are seeking a detail-oriented candidate who is passionate about water treatment and problem-solving. This individual will provide excellent customer service, address client concerns and provide field-oriented guidance throughout the New York Metropolitan area. 

This is an 80% autonomous position which requires the ability to meet and execute deadlines in a timely manner. The ideal candidate must be responsive, have a positive Can-Do attitude, and be practical exhibiting good judgement and decision-making skills, be flexible and capable of performing the job under various circumstances, such as last-minute schedule changes, exposure to the elements, and meeting client needs related to the position.  

This is a full-time, entry-level position. Training is provided

POSITION WILL ENTAIL THE FOLLOWING:

Primary Duties

·    Review, audit, and monitor facility water management plans.

·    Collaborate and liaise with our divisions focused on water treatment and construction.

·    Serve as a point of contact among building facilities, vendors, and the department of health to reduce the risk of legionella in cooling water systems.

·    Inspecting of cooling towers based on local legionella regulations.

·    Collecting and submitting Legionella samples as planned or in response to emergencies.

·    Creating and supplying documentation to clients to ensure a satisfactory compliance status is maintained.

·    Deliver training and assistance regarding water management plans.

· Informing clients about the services offered.

·   Other duties as needed.

Requirements:

·        Preferred 7G Pesticide License

·        Preferred a minimum of 2 Years’ experience in Water Treatment industry

·        An individual with an open mind seeking to acquire conceptual skills.

·        Ability to communicate with clients in a constructive manner

·        Candidate must possess strong organizational and time management skills

·        Candidate must exhibit a "can-do" attitude

·        Successfully accomplish assigned tasks in a timely manner.

·        Excellent verbal & written communication skills

·        Computer literacy (MS office suite including word, excel, google, maps…etc.)

·        Basic “hands on” mechanical skills (using hand tools)

·        Reliable individual who understands the value of reputation

·        Ability to manage tasks autonomously with supervision as required

Preferred Education:

·        2 Year Technical Degree or advanced

·        Certified industrial hygienist

·        Environmental Consultant

·        ASSE 12080 Legionella Water Safety and Management Personnel

*Experience in water treatment industry may supplement education requirement

Working Conditions:
(This is a field position, much of your time will be spent traveling to different locations in varying weather conditions.)

·        Standing for 6-8 hours

·        Frequently carrying equipment with an average weight of 25 to 50lbs

·        Safely scaling ladders to access equipment

·        Potential to hazardous environment which may involve exposure to dangerous chemical, navigating tight spaces, and varying temperature conditions safely

·        Commuting to and from New York Metropolitan area

Compensation:

  •  Starting annual salary of 50k to 60k based on experience.
  • 401K (with employer matching up to 4%)
  • Accrued PTO and paid holidays
  • Generous employer contribution towards medical, dental and vision health benefits costs
  • Employer paid life insurance, with additional options
  • Employer paid supplemental short term disability insurance
  • FSA & HAS pretax benefit options
  • We provide all tools required to perform duties including a work computer and cell phone
  • The company covers all expenses related to professional certifications.
  • Opportunities for professional development and growth, along with quarterly performance discussions.

Tower Water is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply.

Average salary estimate

$55000 / YEARLY (est.)
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$50000K
$60000K

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What You Should Know About Field Compliance Auditor - Water Treatment Services, Tower Water

Join Tower Water as a Field Compliance Auditor in the vibrant New York City Metropolitan Area! If you're passionate about the environment and enjoy tackling challenges in water treatment, this is your chance to make a difference. At Tower Water, we value teamwork and enthusiasm, and we’re looking for someone who shares our dedication to excellent service. As a Field Compliance Auditor, you’ll work mostly independently, reviewing and auditing facility water management plans while collaborating with our teams in water treatment and construction. Customer interaction is key, as you will address client concerns and provide valuable guidance. Your role will also involve inspecting cooling towers, collecting Legionella samples, and ensuring compliance with health regulations. We’re seeking a reliable individual with a positive Can-Do attitude and the ability to adapt to changing environments, all while managing your time effectively to meet deadlines. Whether you’re navigating various weather conditions or working remotely, you’ll need to have hands-on mechanical skills and strong communication abilities. Training is provided, so if you have a minimum of two years of experience in the water treatment industry, a 7G Pesticide License is preferred but we welcome open-minded candidates eager to learn! With a starting salary of $50,000 to $60,000 based on experience, along with generous benefits including medical contributions, a 401K plan, and extensive professional development opportunities, Tower Water is excited to welcome you to our team where we can grow together in the field of environmental services!

Frequently Asked Questions (FAQs) for Field Compliance Auditor - Water Treatment Services Role at Tower Water
What are the primary responsibilities of a Field Compliance Auditor at Tower Water?

As a Field Compliance Auditor at Tower Water, your main responsibilities include reviewing and auditing facility water management plans, ensuring compliance with local regulations related to cooling towers, and serving as a key point of contact between building facilities and vendors. You will also collect Legionella samples, provide training on water management plans, and keep documentation up to date to maintain satisfactory compliance status for clients.

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What qualifications do I need to apply for the Field Compliance Auditor position at Tower Water?

To apply for the Field Compliance Auditor role at Tower Water, candidates are preferred to have at least a 7G Pesticide License and a minimum of two years of experience in the water treatment industry. A technical degree or certifications related to environmental consulting or Legionella management are advantageous, as well as strong organizational and communication skills.

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What is the work environment like for a Field Compliance Auditor at Tower Water?

The work environment for a Field Compliance Auditor at Tower Water is dynamic and field-oriented, requiring travel across the New York Metropolitan Area. Auditors often work outdoors in various weather conditions and may encounter physically demanding tasks, such as carrying equipment and climbing ladders. Flexibility and adaptability are essential traits in this role.

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What type of training is provided for new Field Compliance Auditors at Tower Water?

Tower Water provides comprehensive training for new Field Compliance Auditors to ensure they are well-prepared for the responsibilities of the position. This includes training on water management plans, safety protocols, compliance standards, and effective client communication, allowing new hires to effectively manage their roles and grow within the company.

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What are the growth opportunities for a Field Compliance Auditor at Tower Water?

At Tower Water, there are ample growth opportunities for Field Compliance Auditors. The company offers professional development programs, quarterly performance discussions, and supports further certification and training. Employees are encouraged to take initiative and advance their skills, providing a clear path for career growth within the environmental services sector.

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Common Interview Questions for Field Compliance Auditor - Water Treatment Services
Can you explain your experience in the water treatment industry?

When answering this question, provide specific examples of your roles and responsibilities in previous jobs related to the water treatment industry. Highlight any relevant certifications, technical degrees, and the impact of your work. This will demonstrate your expertise and enthusiasm for the Field Compliance Auditor position at Tower Water.

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How do you prioritize tasks when faced with tight deadlines?

To answer this question effectively, outline your time management strategies. Mention how you assess task urgency and importance, and provide examples of past experiences where you successfully met deadlines, emphasizing your organizational skills and proactive communication with team members or clients.

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What safety protocols would you follow when inspecting cooling towers?

In your response, discuss your understanding of safety protocols relevant to the water treatment industry, including personal protective equipment (PPE) requirements and emergency response plans. Highlight any safety training you've completed to assure the interviewer that you prioritize safety while conducting field audits.

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How would you handle a difficult client situation?

When addressing a difficult client situation, emphasize your communication and interpersonal skills. Use a specific example where you successfully resolved a client concern by listening attentively and finding a practical solution, showcasing your ability to maintain positive relationships even in challenging circumstances.

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Describe a time when you had to adapt to a sudden change in your schedule.

Highlight your flexibility and adaptability by recounting a real-life scenario where a last-minute change impacted your plans. Focus on how you re-prioritized tasks to address the new situation without compromising quality, illustrating your ability to manage stress effectively.

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What tools or software are you familiar with in relation to water management?

Mention any relevant software or tools related to water management that you have experience with, such as data management systems, compliance tracking software, or even basic administrative tools like Microsoft Office. Explain how these tools have supported your efficiency and accuracy in audits or assessments.

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Why do you want to work at Tower Water as a Field Compliance Auditor?

When answering this question, express your enthusiasm for Tower Water’s mission and values, and how they align with your own. Emphasize your passion for environmental services and water treatment, and how you wish to contribute to the team while pursuing your professional growth within the organization.

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How do you ensure accuracy in your reporting and documentation?

Detail your meticulous approach to reporting and documentation, which could include methods such as double-checking your work, using templates or checklists, and peer reviews. This will demonstrate your commitment to maintaining compliance and ensuring accurate records, essential for the Field Compliance Auditor role at Tower Water.

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Can you explain how you stay current with industry regulations?

In your response, share specific resources or methods you use to stay updated on industry regulations, such as attending workshops, participating in forums, or subscribing to relevant industry publications. This shows your commitment to ongoing education and compliance, which is crucial as a Field Compliance Auditor.

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What mechanical skills do you have that would be useful for this role?

Discuss any hands-on mechanical skills you have acquired through prior work experience, hobbies, or training, such as using hand tools or performing minor repairs. Providing examples of how these skills have helped you in previous roles will demonstrate your readiness for practical tasks within the Field Compliance Auditor position at Tower Water.

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Tower Water is a leading water treatment solutions provider servicing all five boroughs of New York City as well as New Jersey, Eastern Pennsylvania, and Southern Connecticut. Beginning as a cooling tower cleaning company in 1992, Tower Water has ...

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Full-time, on-site
DATE POSTED
March 23, 2025

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