Strategy & Operations Manager (Worker Operations)

At Traba, we're reimagining the staffing industry by connecting light industrial businesses with reliable talent. We’re looking for a Senior Manager to build and lead our market operations from the ground up in a fully on-site role. This position is tailored for experienced operators with a consulting background who thrive on driving operational excellence, strategic growth, and profitability. If you’re ready to build from 0 to 1 and make a tangible impact in a fast-paced environment, we’d like to connect.

About Traba
Traba’s mission is to empower businesses and workers to reach their full productivity and potential. We are revolutionizing the broken staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible and meaningful opportunities. Backed by top investors such as Founders Fund, Khosla Ventures, and General Catalyst, we are building a future where productivity, earning potential, and growth opportunities are fully unlocked.

About the Role
We are seeking an experienced and entrepreneurial rockstar to run our two-sided labor marketplace in one of our markets. As a Senior Manager on our Market Operations team, you will be a key leader responsible for overseeing daily operations and ensuring market growth, marketplace health, and profitability. You will work cross-functionally with Sales, Central Operations, Tech, Product, Marketing, and more to execute your strategic vision.

What You’ll Do:

• Champion Operational Excellence: Become the go-to expert on Traba’s daily operations and continuously enhance efficiency and effectiveness.

• Strategize for Success: Identify areas to streamline processes and craft actionable plans to drive improvement.

• Master Marketplace Dynamics: Lead initiatives for user acquisition, retention, and reactivation to meet current and future market demand.

• Elevate Business Performance: Develop and implement strategies that boost operational efficiency and customer satisfaction.

• Create Impactful Tools & Insights: Build tools, develop analyses, and establish reporting structures that inform data-driven decisions.

• Drive Cross-Functional Alignment: Collaborate with multiple teams to ensure seamless execution of strategic initiatives.

What You’ll Need:

• Bachelor’s degree in economics, business, finance, engineering, or a related field, or equivalent work experience.

• 2+ years of experience in dynamic roles such as consulting, investment banking, and 2-3+ years in strategy/operations at a fast-paced tech company or startup.

• A process-driven mentality with a focus on accuracy and efficiency.

• Willingness to get into the details and drive continuous improvement.

• High EQ and resilience to overcome challenges.

• Exceptional communication, organization, time management, and prioritization skills.

Bonus Points:

• Experience with SQL and no-code tools like Retool.

• Experience working with product and engineering teams.

Benefits:

• 📈 Start-up equity

• 💰 Competitive salary

• 🩺 100% Paid health, dental & vision coverage

• 🍽️ Dinner Provided via DoorDash, free DashPass & stocked kitchen for NY employees

• 🚍 Commuter benefit

• 🎤 Team building events

• 🏋🏽 Gympass benefit

• 🌴 Flexible PTO

• ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health

Salary Range Details:

The compensation range for this position is set between $130,000 and $150,000, reflecting our market analysis and other relevant considerations. However, exceptions may be made for candidates with qualifications that significantly differ from those outlined in the job description.

Equal Opportunity Employer

Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.

Our Values

Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don’t sacrifice long-term value for short-term results.

Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.

Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.

Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve these often overlooked communities’ problems.

What is light industrial labor?

Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.