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People Ops Intern (f/m/d)

Upvest is on a mission to make investing as easy as spending money. The company empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and enterprises alike can save resources and fully focus on their core business.‍

Upvest is one of the few fintechs in Europe that can provide its B2B clients with the full range of investment opportunities in the areas of principal broking business, proprietary trading, and safe custody business for traditional securities. The company was founded in 2017 by Martin Kassing. Its latest €100m fundraising round (Series C) was led by Hedosophia and Sapphire Venture, with continued support from existing investors including Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Motive Ventures, and Notion Capital.

What are your responsibilities:

  • Creating employee documentation including employment certificates, reference letters and visa application submissions

  • Supporting with People Ops with operational day to day topics including employee requests

  • Support HR administrative tasks like documentation and data entry

  • Managing surveys, checking and collecting data ensuring master data in HiBob is correct

  • Coordinating on/off-boarding processes and help improve employee experience

  • Collecting data on incoming requests helping the team centralise work to increase efficiency

  • Project work (we work with quarterly OKR's)

What you will bring:

  • A proactive mindset with a willingness to learn and take ownership of tasks

  • Outstanding team-player, detail-oriented, able to prioritise, organise and handle multiple assignments simultaneously in a hyper-growth environment

  • Eagerness to deepen your knowledge in People Operations, administration and process optimisation

  • A desire and interest in optimising existing processes to enhance efficiency, helping us build a world-class, automation-first people organisation that runs seamlessly

  • You enjoy collaborating and working together with others

  • You enjoy spending time with your colleagues (we do a lot of team lunches)

  • Interest in the banking and fintech market, curiosity about investing (nice to have)

  • Eligibility to work in Germany

  • Fluency in both English and German (we need this for document creation)

Why Upvest?

  • We're working on solving a hard problem: fixing the European securities financial infrastructure that empowers more people to be able to invest. You have the opportunity to contribute to this change.

  • We invest in you. From access to a personal coach, development budget and plenty of opportunities to grow in your role.

  • We take hiring seriously with a strong focus on keeping a high bar when interviewing (equally important is that we hire decent people, who are passionate about their craft and helping us achieve our shared mission).

  • While we're not quite fully-remote, we are committed to being a flexible employer, as we understand you don't have to be in the office to do your best work.

  • We live a culture of empowerment, trust (that we hire the best people and get out of their way) and openness (there's a greater advantage in sharing information than keeping it to ourselves).

Our values:

  • Learn and grow. We aim high to shape our future. We give and request honest feedback knowing that we develop together. Progression over Perfection.

  • Team first. We make it easy for others. We value our differences and are open to others' opinions. We win and celebrate together! Team over Egos.

  • Own the outcome. Whether we win or we lose, we stand together. We are proactive and get the job done. Outcome over Process.

  • Tell the story. We always start with the why. We share knowledge to empower others. Transparency over Complexity.

Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

What You Should Know About People Ops Intern (f/m/d), Upvest

Join Upvest as a People Ops Intern (f/m/d) in Berlin and dive into the world of People Operations in a fast-growing fintech company! At Upvest, we’re on a mission to revolutionize investing, making it as easy as spending money, and you can be part of that change. In this exciting role, you’ll be hands-on with employee documentation, including crafting employment certificates and reference letters, while supporting the team with everyday operational matters and HR administrative tasks like data entry. You’ll also have the chance to manage surveys ensuring data integrity in HiBob and help orchestrate the onboarding and offboarding experience of new team members. This position calls for someone who is eager to learn and contribute, with a proactive mindset and an ability to juggle multiple tasks in our dynamic environment. You’ll collaborate closely with your teammates, as we believe that a team-first mentality is vital to our success. If you have a passion for process optimization and are keen to develop your skills in HR, this is the perfect opportunity for you. With a flexible work environment and a culture that values growth, trust, and collaboration, you’ll find a welcoming space to thrive at Upvest. Join us, and let’s shape the future of investment together!

Frequently Asked Questions (FAQs) for People Ops Intern (f/m/d) Role at Upvest
What are the main responsibilities of a People Ops Intern at Upvest?

As a People Ops Intern at Upvest, your main responsibilities will include creating essential employee documentation such as employment certificates and reference letters. You'll support daily People Operations tasks, manage surveys ensuring accurate data in HiBob, and coordinate the onboarding and offboarding processes. Your role will also involve centralizing incoming requests to enhance team efficiency.

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What qualifications are required for the People Ops Intern position at Upvest?

To qualify for the People Ops Intern role at Upvest, you should have a proactive mindset and fluency in both English and German for documentation purposes. The role requires strong organizational skills and the ability to manage multiple assignments in a fast-paced environment. A keen interest in the banking and fintech sectors is a plus, along with a desire to learn more about People Operations.

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What skills will I develop as a People Ops Intern at Upvest?

During your internship at Upvest, you'll develop essential skills in HR administration, documentation processes, and data management. You'll also improve your collaborative skills by working closely with colleagues and gain insights into the fintech industry. Moreover, your ability to optimize existing processes will be enhanced, positioning you for future opportunities in People Operations.

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What is the company culture like at Upvest for a People Ops Intern?

Upvest promotes a culture of empowerment, trust, and openness, making it an engaging place to work for a People Ops Intern. You’ll experience a strong team-oriented environment where collaboration and mutual respect are encouraged. We celebrate diversity and believe in investing in our employees’ growth through training, feedback, and social activities.

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How does Upvest support the professional growth of a People Ops Intern?

At Upvest, we believe in investing in our interns. As a People Ops Intern, you'll have access to a personal coach and a development budget to help you learn and grow in your role. Through transparent communication and mentorship, you'll be encouraged to share ideas and seek feedback, providing a solid foundation for your professional journey.

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Common Interview Questions for People Ops Intern (f/m/d)
Can you describe your understanding of People Operations and its importance?

People Operations is crucial as it connects organizational goals with employee engagement. Highlight your knowledge of HR practices, how they drive employee satisfaction, and their role in creating a productive workplace.

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How do you prioritize tasks when dealing with multiple assignments?

Discuss using tools such as to-do lists or project management software. Emphasize your strategy of assessing deadlines and importance to allocate your time effectively in a busy environment.

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What experience do you have with data management systems like HiBob?

Even if you haven’t used HiBob specifically, refer to any experience you have with data entry or HR software. Show your willingness to learn new systems and processes to maintain accurate records.

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How do you handle confidential information?

Stress the importance of confidentiality in HR roles and your commitment to data protection. Provide an example of how you've successfully managed sensitive information in previous experiences.

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What motivates you to pursue a career in People Operations?

Discuss your passion for fostering a positive workplace culture and mentoring employees. Highlight how you wish to help others thrive, enhancing organizational performance along the way.

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Can you give an example of a challenge you faced and how you overcame it?

Share a relevant experience where you encountered a problem, your approach to resolving it, and the positive outcome, demonstrating your problem-solving and critical thinking abilities.

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How would you describe your communication style?

Identify your communication as clear and collaborative. Provide an instance where your approach helped resolve conflict or improve team dynamics, showcasing your interpersonal skills.

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What do you think are key qualities for a successful People Ops Intern?

Mention qualities like being detail-oriented, proactive, adaptable, and strong team-oriented spirit. Illustrate each quality with examples from your experiences that align with Upvest's values.

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How do you stay current with trends in People Operations?

Discuss following industry news, attending webinars, or joining HR forums. Showing your commitment to ongoing learning illustrates your enthusiasm for the field and aligns with Upvest's growth-focused culture.

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Why do you want to intern at Upvest specifically?

Express your admiration for Upvest's mission in the fintech space, its innovative culture, and your desire to be part of a team working towards creating greater investment opportunities for everyone.

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Upvest provides the first pan-European Investment API enabling businesses to offer investment experiences such as wealth or brokerage products in their applications. Using the full-stack solution (incl. tech, operations, licenses), clients can f...

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DATE POSTED
March 21, 2025

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