Via is a technology company transforming transportation worldwide. They are looking for a Field Operations Manager to ensure operational excellence and drive continuous improvement in their services.
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Skills
Project management
Operational process creation and refinement
Customer service
Multi-site management
Effective communication
Problem-solving
Responsibilities
Ensure operational excellence and customer satisfaction
Manage daily operations and drive continuous improvement
Oversee operations during service start to meet standards
Manage driver supply to meet demand
Implement creative solutions to operational issues
Respond to driver feedback and live customer issues
Collaborate to scale operational processes for growth
Education
Bachelor’s degree is a plus
Benefits
Generous benefits package including free medical plans and 401K matching
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