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Assistant Manager(03907) - 526 BROAD STREET

Job Description

ABOUT THE JOB
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment
where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS
Exposure to
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control
standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Additional Job Details
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.

Additional Information

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES
Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES
Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.
ESSENTIAL SKILLS
Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS
Carrying
During delivery, carry pizzas and beverages while performing walking and climbing duties.
Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
Walking
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Climbing
During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS
Exposure To
Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING
Far vision and night vision for driving.

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Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(03907) - 526 BROAD STREET, Domino's

At Domino's Pizza, we're on the lookout for a natural leader to step into the role of Assistant Manager at our 526 Broad Street location in Providence, Rhode Island. If you have a knack for managing people and a desire to be in charge, this is the perfect opportunity for you! As an Assistant Manager, you'll be the driving force behind our team, guiding the crew, managing inventory, and ensuring top-notch customer service. You're not just overseeing operations; you're setting the standard and leading by example. Your responsibilities will include everything from making sure costs are controlled to ensuring store cleanliness and adherence to health protocols. With a focus on great customer relations, you'll help create an inviting atmosphere where pizza lovers can enjoy their favorite meals. The job is fast-paced and requires excellent judgment and multitasking skills, but that's exactly what makes it exciting! Most importantly, you'll be part of a fun and flexible work environment where your growth matters. Many of our assistant managers eventually become franchise owners or corporate managers, showing there's a solid career path at Domino's. So if you thrive in a busy setting and love pizza, apply today and take the first step towards becoming the boss you were meant to be!

Frequently Asked Questions (FAQs) for Assistant Manager(03907) - 526 BROAD STREET Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your key responsibilities include supervising staff, managing inventory and cash flow, ensuring exceptional customer service, adhering to health and safety standards, and maintaining store cleanliness. Your ability to multitask and lead the crew effectively will play a significant role in the store's success.

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What qualifications are needed to be an Assistant Manager at Domino's Pizza?

To be considered for the Assistant Manager position at Domino's Pizza, you should possess strong leadership skills, excellent communication ability, and basic math skills for cash handling. Previous experience in a fast-paced environment is preferred, along with a dedication to quality customer service and team success.

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How does the Assistant Manager position at Domino's Pizza provide career advancement opportunities?

At Domino's Pizza, many of our team members start as delivery drivers or crew members and advance to Assistant Managers. From there, you can become a General Manager, owner of a franchise, or even work at a corporate level, making the Assistant Manager position a gateway to various career paths.

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What are the essential skills required for an Assistant Manager at Domino's Pizza?

Essential skills for an Assistant Manager at Domino's Pizza include effective leadership, strong communication, the ability to handle multiple tasks, and a focus on customer service. You'll also need to be comfortable with financial management and possess good judgment in decision-making.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is dynamic and fast-paced, filled with energy and teamwork. You'll face various challenges every day, from maintaining store operations to handling customer needs, all while fostering a positive atmosphere for both staff and customers.

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Common Interview Questions for Assistant Manager(03907) - 526 BROAD STREET
How would you handle a conflict between staff members in your team as an Assistant Manager?

To handle conflicts effectively, I would first listen to both sides of the story to understand the root of the issue. Then, I would mediate a discussion to facilitate understanding and cooperation, ensuring a respectful environment that promotes teamwork and resolves the conflict amicably.

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What methods would you use to motivate your team at Domino's Pizza?

Motivating my team would involve recognizing individual contributions, providing constructive feedback, and fostering a positive atmosphere. I would encourage open communication, set achievable goals, and perhaps even implement incentive programs to keep morale high and drive performance.

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Can you describe a time you improved a process in your previous job?

In my previous role, I identified inefficiencies in order processing. I proposed implementing a new ordering system that streamlined communication between cooks and front staff, significantly reducing order wait times and improving customer satisfaction.

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What do you believe is the key to delivering excellent customer service at Domino's Pizza?

The key to excellent customer service at Domino's Pizza is active listening, empathy, and promptness in addressing customer needs. Understanding what customers want and ensuring their experience is positive is essential for repeat business.

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How would you manage a busy shift with high customer demand?

During a busy shift, I would prioritize tasks by ensuring that food prep and staff duties are closely monitored. Clear communication with my team and effective delegating of tasks would help keep operations running smoothly and maintain high service standards.

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What strategies would you implement to maintain store cleanliness and adherence to safety standards?

To maintain cleanliness and safety standards, I would establish daily cleaning schedules for the team, conduct regular inspections, and ensure that all staff are trained on health protocols. Promoting a culture of accountability is crucial.

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How would you approach training new team members at Domino's Pizza?

I would develop a structured training program that pairs new team members with experienced staff for hands-on learning. I’d also use role-playing scenarios to teach customer interactions, ensuring they feel confident and well-prepared.

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Describe how you would handle negative feedback from a customer.

I would listen carefully to the feedback, apologize for the inconvenience, and take ownership of the situation. I would then focus on resolving the issue, whether it's replacing an incorrect order or offering a discount to retain their loyalty.

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What do you think the most challenging part of being an Assistant Manager at Domino's Pizza is?

I believe the most challenging part is balancing multiple responsibilities simultaneously. However, with effective time management and strong leadership, I am confident in my ability to handle the fast-paced environment and deliver results.

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Why do you want to work at Domino's Pizza as an Assistant Manager?

I want to work at Domino's Pizza because I appreciate the company's focus on teamwork and customer satisfaction. I believe my leadership skills and passion for providing great service can contribute to the continued success of the store and the overall brand.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 3, 2025

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