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Director, Business Operations Growth Product & Partnerships - job 11 of 20

The Business Process & Operations role will work directly with Visa’s SVP, Growth Product and Partnerships (GPP) on all internal and external initiatives and collaborate across the Growth Products and Partnerships Leadership Team as well as regionally. This role will oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and assist in decision-making, program management, and initiative implementation driving the team towards success against Visa’s strategic imperatives

 Responsibilities:

·       Coordinate strategic business decisions around revenue generation, expense control, business optimization, investments, and resource allocation.

·       In close partnership with key business partners, lead quarterly business reviews, off-site, OKR planning, and regular OKR review. Proactively review all progress reports, updates, dashboards and highlighting areas that require attention

·       Develop and maintain established internal communications architecture such as leadership team mtgs, town halls, and other means to empower, align, and motivate

·       Lead and coordinate the creation of materials for key cadences such as Board meetings, All-staffs, CEO updates, etc., Working with our regional partners to collect any key developments and highlights in preparation for meetings and discussions and prioritizing business topics

·       Developing relationships and act as a strategic point of contact between SVP, GPP and core stakeholders (e.g., Consumer, Tech, Finance, HR, Marketing, and many other business partners internally/externally)

·       Organize and prioritize critical information, issues, and data to facilitate efficient decision-making

·       Manage specific deliverables, ensuring timely completion - these may range from ensuring that project actions are acted upon to addressing time-sensitive requests from senior executives

·       Improve processes by leading continuous change management, create automated processes and controls to increase team productivity.

·       Proactively identify opportunities for employee recognition and help drive team engagement by providing visibility to LT of talent across the organization.

·       Work in partnership with Finance and HR to establish formal approach to business planning including hiring, workforce/location planning, budget management, KPI monitoring, operational and process improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$160000 / YEARLY (est.)
min
max
$120000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Business Operations Growth Product & Partnerships, Visa

Are you ready to take the reins as the Director of Business Operations Growth Product & Partnerships at Visa in San Francisco? This exciting role will see you working closely with the Senior Vice President of Growth Product and Partnerships to drive some of the most strategic initiatives within the company. You’ll navigate through key business decisions focused on optimizing revenue, managing expenses, and enhancing operational efficiency. Collaboration is key, as you will be the linchpin between various teams, leading quarterly reviews and OKR planning while ensuring everyone is aligned and motivated. Your knack for communication will shine as you develop and maintain vital internal communication strategies, from leading town halls to preparing critical materials for board meetings. As a strategic contact point between the SVP and core stakeholders in Consumer, Tech, and Marketing, you’ll play a pivotal role in fostering relationships that drive success. In addition, your continuous improvement mindset will help streamline processes and promote employee engagement, allowing your team to thrive. This hybrid position offers flexibility, and you’ll have a supportive hiring manager to clarify the days required in the office. If you're passionate about shaping the direction of a leading organization and enhancing team productivity, this role at Visa is calling your name!

Frequently Asked Questions (FAQs) for Director, Business Operations Growth Product & Partnerships Role at Visa
What are the main responsibilities of the Director, Business Operations Growth Product & Partnerships at Visa?

The Director, Business Operations Growth Product & Partnerships at Visa is responsible for overseeing strategic business initiatives that drive revenue generation and optimize operational processes. This includes leading quarterly reviews, managing cross-department communications, and developing key materials for board meetings while maintaining strong relationships with core stakeholders.

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What qualifications do I need to apply for the Director, Business Operations Growth Product & Partnerships position at Visa?

To apply for the Director, Business Operations Growth Product & Partnerships position at Visa, candidates should have significant experience in business operations and strategic planning, ideally within the tech or finance sectors. A proven track record of leadership, exceptional communication skills, and the ability to manage complex projects are vital qualifications for this role.

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How does the Director, Business Operations Growth Product & Partnerships role interact with other departments at Visa?

In the Director, Business Operations Growth Product & Partnerships role at Visa, you will collaborate closely with various departments including Consumer, Tech, Finance, and HR. This position is key to facilitating communication among these teams, ensuring that strategic initiatives are cohesive and aligned with the company's overall business goals.

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What skills are essential for success as the Director, Business Operations Growth Product & Partnerships at Visa?

Successful candidates for the Director, Business Operations Growth Product & Partnerships position at Visa should possess strong leadership and organizational skills, exceptional communication abilities, and a propensity for strategic thinking. A proactive approach to process improvement and team engagement is also crucial to excel in this role.

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What kind of work environment can I expect in the Director, Business Operations Growth Product & Partnerships role at Visa?

In the Director, Business Operations Growth Product & Partnerships role at Visa, you can expect a dynamic hybrid work environment that combines flexibility with collaborative efforts in the office. Your hiring manager will guide you regarding the specific days required in-office, setting you up for success in both remote and in-person interactions.

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Common Interview Questions for Director, Business Operations Growth Product & Partnerships
What experience do you have with cross-departmental collaboration in a business operations role?

When answering this question, highlight specific projects where you've successfully collaborated with various departments. Discuss strategies you used to improve communication and efficiency, illustrating how these efforts contributed to achieving business goals.

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Can you describe your approach to managing strategic business initiatives?

Discuss your structured approach to managing projects, including how you prioritize tasks, allocate resources, and track progress. Emphasize your ability to adapt to changes and maintain alignment with strategic objectives throughout the initiative.

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How do you drive team engagement and recognition within your team?

Mention specific initiatives you've implemented to enhance team engagement, such as recognition programs or regular feedback sessions. Provide examples of how these have positively impacted team morale and performance.

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What strategies do you employ to ensure effective decision-making?

Explain how you gather and analyze data to inform decisions, including the use of dashboards or progress reports. Stress the importance of clear communication and how you facilitate discussions that lead to informed decisions.

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How do you handle stakeholder expectations and communication?

Describe your techniques for managing stakeholder relationships, such as setting clear expectations upfront and maintaining transparency throughout projects. Emphasize your communication style and how it fosters trust and collaboration.

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What experience do you have with financial management in a business operations context?

Discuss your experience in budgeting, forecasting, and monitoring financial KPIs. Explain how you collaborated with finance teams to ensure projects remain within budget while still achieving strategic objectives.

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Describe a challenging project you led and how you overcame obstacles.

Share a specific story about a challenging project you managed, detailing the obstacles faced and the creative solutions you implemented. Highlight your problem-solving skills and how the outcome benefited the organization.

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How do you identify opportunities for process improvement?

Talk about your approach to assessing existing processes, such as gathering feedback and analyzing performance metrics. Provide examples of successful improvements you've made and the impact they had on overall productivity.

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What tools and technologies do you use for managing projects?

Mention specific project management tools you are familiar with, such as Asana, Jira, or Trello, and explain how you've leveraged them to enhance team's productivity and streamline workflows.

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What is your leadership style, and how does it influence your team?

Describe your leadership style, emphasizing qualities such as collaboration, empowerment, and adaptability. Discuss how your approach fosters a positive team culture and drives successful outcomes for your projects.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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