The Business Process & Operations role will work directly with Visa’s SVP, Growth Product and Partnerships (GPP) on all internal and external initiatives and collaborate across the Growth Products and Partnerships Leadership Team as well as regionally. This role will oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and assist in decision-making, program management, and initiative implementation driving the team towards success against Visa’s strategic imperatives
Responsibilities:
· Coordinate strategic business decisions around revenue generation, expense control, business optimization, investments, and resource allocation.
· In close partnership with key business partners, lead quarterly business reviews, off-site, OKR planning, and regular OKR review. Proactively review all progress reports, updates, dashboards and highlighting areas that require attention
· Develop and maintain established internal communications architecture such as leadership team mtgs, town halls, and other means to empower, align, and motivate
· Lead and coordinate the creation of materials for key cadences such as Board meetings, All-staffs, CEO updates, etc., Working with our regional partners to collect any key developments and highlights in preparation for meetings and discussions and prioritizing business topics
· Developing relationships and act as a strategic point of contact between SVP, GPP and core stakeholders (e.g., Consumer, Tech, Finance, HR, Marketing, and many other business partners internally/externally)
· Organize and prioritize critical information, issues, and data to facilitate efficient decision-making
· Manage specific deliverables, ensuring timely completion - these may range from ensuring that project actions are acted upon to addressing time-sensitive requests from senior executives
· Improve processes by leading continuous change management, create automated processes and controls to increase team productivity.
· Proactively identify opportunities for employee recognition and help drive team engagement by providing visibility to LT of talent across the organization.
· Work in partnership with Finance and HR to establish formal approach to business planning including hiring, workforce/location planning, budget management, KPI monitoring, operational and process improvements.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Are you ready to take the reins as the Director of Business Operations Growth Product & Partnerships at Visa in San Francisco? This exciting role will see you working closely with the Senior Vice President of Growth Product and Partnerships to drive some of the most strategic initiatives within the company. You’ll navigate through key business decisions focused on optimizing revenue, managing expenses, and enhancing operational efficiency. Collaboration is key, as you will be the linchpin between various teams, leading quarterly reviews and OKR planning while ensuring everyone is aligned and motivated. Your knack for communication will shine as you develop and maintain vital internal communication strategies, from leading town halls to preparing critical materials for board meetings. As a strategic contact point between the SVP and core stakeholders in Consumer, Tech, and Marketing, you’ll play a pivotal role in fostering relationships that drive success. In addition, your continuous improvement mindset will help streamline processes and promote employee engagement, allowing your team to thrive. This hybrid position offers flexibility, and you’ll have a supportive hiring manager to clarify the days required in the office. If you're passionate about shaping the direction of a leading organization and enhancing team productivity, this role at Visa is calling your name!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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