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Director, Business Operations Growth Product & Partnerships - job 16 of 20

The Business Process & Operations role will work directly with Visa’s SVP, Growth Product and Partnerships (GPP) on all internal and external initiatives and collaborate across the Growth Products and Partnerships Leadership Team as well as regionally. This role will oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and assist in decision-making, program management, and initiative implementation driving the team towards success against Visa’s strategic imperatives

 Responsibilities:

·       Coordinate strategic business decisions around revenue generation, expense control, business optimization, investments, and resource allocation.

·       In close partnership with key business partners, lead quarterly business reviews, off-site, OKR planning, and regular OKR review. Proactively review all progress reports, updates, dashboards and highlighting areas that require attention

·       Develop and maintain established internal communications architecture such as leadership team mtgs, town halls, and other means to empower, align, and motivate

·       Lead and coordinate the creation of materials for key cadences such as Board meetings, All-staffs, CEO updates, etc., Working with our regional partners to collect any key developments and highlights in preparation for meetings and discussions and prioritizing business topics

·       Developing relationships and act as a strategic point of contact between SVP, GPP and core stakeholders (e.g., Consumer, Tech, Finance, HR, Marketing, and many other business partners internally/externally)

·       Organize and prioritize critical information, issues, and data to facilitate efficient decision-making

·       Manage specific deliverables, ensuring timely completion - these may range from ensuring that project actions are acted upon to addressing time-sensitive requests from senior executives

·       Improve processes by leading continuous change management, create automated processes and controls to increase team productivity.

·       Proactively identify opportunities for employee recognition and help drive team engagement by providing visibility to LT of talent across the organization.

·       Work in partnership with Finance and HR to establish formal approach to business planning including hiring, workforce/location planning, budget management, KPI monitoring, operational and process improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

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What You Should Know About Director, Business Operations Growth Product & Partnerships, Visa

If you're ready to take your career to the next level, Visa is looking for a Director, Business Operations Growth Product & Partnerships to join our dynamic team in San Francisco. This isn't just any role—this position is at the heart of our Growth Products and Partnerships initiatives. You'll work closely with our Senior Vice President of Growth Product and Partnerships, steering strategic initiatives that drive our core business goals. In this position, you'll coordinate business decisions aimed at enhancing revenue, optimizing costs, and managing investments. Your leadership will guide quarterly reviews and help streamline communication throughout the organization, playing a pivotal role in aligning the various departments including Consumer, Tech, Finance, HR, and Marketing. You'll have the chance to organize vital materials for meetings with our Board and senior executives, ensuring everyone is on the same page and that business objectives are prioritized effectively. Moreover, you will not only develop relationships but also act as a key contact, making your mark by facilitating decision-making and improving processes through innovative change management. If you thrive in a collaborative environment and are passionate about driving team engagement and recognition, this hybrid opportunity could be your next great adventure. Come be a part of shaping the future of Visa's business operations!

Frequently Asked Questions (FAQs) for Director, Business Operations Growth Product & Partnerships Role at Visa
What are the responsibilities of the Director, Business Operations Growth Product & Partnerships at Visa?

The Director, Business Operations Growth Product & Partnerships at Visa is responsible for overseeing strategic business initiatives, coordinating revenue generation efforts, and optimizing resource allocation. This role also involves leading quarterly business reviews, developing communication structures among leadership, and managing deliverables to improve decision-making efficiency.

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What qualifications are required for the Director, Business Operations Growth Product & Partnerships at Visa?

Visa seeks candidates for the Director, Business Operations Growth Product & Partnerships role who have a strong background in business operations, proven leadership experience, and exceptional communication skills. A degree in business or a related field is preferable, along with experience in strategic planning and stakeholder collaboration.

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How does the Director, Business Operations Growth Product & Partnerships at Visa drive change and improvements?

The Director, Business Operations Growth Product & Partnerships plays a crucial role in leading change management initiatives by identifying improvement opportunities and implementing automated processes. This position focuses on enhancing team productivity and ensuring timely completion of business-critical deliverables.

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What kind of environment can the Director, Business Operations Growth Product & Partnerships expect at Visa?

The role of Director, Business Operations Growth Product & Partnerships at Visa is set in a hybrid work environment where collaboration and innovation are emphasized. This setting allows for flexible work arrangements while fostering strong teamwork across various departments, making it an engaging workplace.

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What growth opportunities does Visa provide for the Director, Business Operations Growth Product & Partnerships?

Visa offers extensive growth opportunities for the Director, Business Operations Growth Product & Partnerships, including access to professional development programs, leadership training, and the chance to work with senior executives on impactful business decisions. This role is designed for individuals committed to advancing their careers while driving Visa’s strategic priorities.

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Common Interview Questions for Director, Business Operations Growth Product & Partnerships
Can you describe your experience with strategic business planning as the Director of Business Operations?

In answering this question, detail specific examples where you have created strategic plans, collaborated with different teams, and successfully executed these initiatives. Highlight your ability to analyze data and communicate effectively to drive results.

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What strategies would you implement to enhance team productivity in this role?

Outline your approach to identifying areas for process improvement, implementing automated solutions, and fostering a culture of recognition and engagement within the team. Provide anecdotes that showcase your innovative problem-solving skills.

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How would you manage relationships with key stakeholders in the Director, Business Operations role?

Discuss your strategies for building rapport and trust with stakeholders. Emphasize the importance of communication, active listening, and understanding their needs to create collaborative partnerships.

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Describe a challenge you faced in business operations and how you overcame it.

Share a specific example that illustrates your problem-solving skills and resilience. Focus on the steps you took to address the challenge, the solutions you implemented, and the positive outcomes resulting from your efforts.

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How do you prioritize your tasks and manage time effectively in a leadership role?

Explain your methods for prioritizing tasks, such as using project management tools, maintaining clear communication channels, and setting realistic deadlines. Illustrate your organizational skills with concrete examples.

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What role does data analysis play in your decision-making process as a Director?

Elaborate on your use of data analytics to inform business decisions. Provide instances where data insights led to successful initiatives and exemplified your analytical mindset.

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Can you give an example of how you've led a successful team meeting?

Talk about your strategies for facilitating effective team meetings, including preparation, engagement techniques, and follow-up actions that ensure accountability and clarity.

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In your opinion, what are the key qualities of a successful Director in Business Operations?

Highlight leadership qualities such as communication, strategic thinking, problem-solving abilities, and emotional intelligence. Discuss why these attributes are essential for the Director, Business Operations role.

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What experience do you have with budget management and financial oversight?

Detail your background in managing budgets and financial resources within a business operations context, describing specific experiences and outcomes that showcase your fiscal responsibility.

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How do you keep up with industry trends that affect business operations?

Discuss your strategies for staying informed about industry developments, such as attending conferences, engaging with professional networks, and following relevant publications. Highlight how you apply this knowledge to inform your work.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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