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Director, Data Center Operations - job 5 of 21

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The Director of Data Center Operations is responsible for overseeing the efficient and reliable operation of data center facilities. This role involves strategic planning with internal and external partners, optimization, and management of the physical space within the data center, team leadership, and ensuring the highest levels of uptime, performance, and security for the data center infrastructure. The ideal candidate will have extensive experience in data center management, strong leadership skills, and a deep understanding of industry best practices. This role involves leading a team of data center technicians coordinating operational rack and stack and maintenance activities and is responsible for oversight of mainframe and Tape systems.

Essential Functions

Team Leadership:

Lead and mentor a team of data center planners, managers, and technicians, providing strategic guidance and support.
Foster a culture of continuous improvement, innovation, and operational excellence.
Develop and implement professional development programs and succession planning for the team.

Operational Management:

Oversee and direct the day-to-day operations of the data center, ensuring high availability, performance, and alignment with organizational goals.
Establish and manage preventive and corrective maintenance programs.
Set and monitor key performance indicators (KPIs) for data center operations and implement strategic improvements.

Strategic Planning:

Develop and implement long-term strategies for optimizing the use of white space within the data center.
Create and maintain comprehensive white space plans, including rack elevations, floor layouts, and cable management.
Collaborate with facilities, network, and operations teams to ensure alignment with the organization's strategic goals.

Capacity and Resource Management:

Monitor, analyze, and forecast data center capacity, including space, power, and cooling.

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Director, Data Center Operations, Visa

If you’re passionate about leading teams and optimizing operations in the tech field, the Director of Data Center Operations at our Highlands Ranch facility could be the perfect opportunity for you. In this pivotal role, you will be at the helm of overseeing our data center, ensuring that our infrastructure operates with top-notch efficiency, performance, and security. You’ll bring together your expertise in data center management and leadership skills to inspire a team of dedicated technicians and planners. Your day will involve everything from strategic planning to hands-on management of day-to-day operations, ensuring we meet our high availability standards. You’ll play a key role in shaping our operational excellence strategy, driving continuous improvement initiatives, and setting performance indicators to measure our success. Collaborating with various teams, you’ll be responsible for optimizing data center space and resources, managing our maintenance programs, and ensuring we align closely with the organization’s strategic goals. This role offers the chance to engage deeply with the physical environment of the data center, from rack and stack activities to resource forecasting. If you have a passion for technology and a vision for operational improvement, consider joining us in this vital position to help steer our data center into the future.

Frequently Asked Questions (FAQs) for Director, Data Center Operations Role at Visa

What are the responsibilities of the Director, Data Center Operations at our company?

As the Director, Data Center Operations, you'll oversee daily operations of the data center, leading a team of technicians and managers while ensuring high levels of uptime and performance. Your responsibilities include strategic planning, capacity management, and developing maintenance programs to enhance operational efficiency.