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Director, Software Engineering - job 8 of 23

The Work itself:  

  • Design, develop and implement next generation observability platform that is a critical part of Visa’s operational system, while influencing Visa’s internal standards for scalability, security, and reusability  
  • Collaborate multi-functionally to create design and develop best-in-class observability platform solutions for multiple Visa technical offerings  
  • Work with key stakeholders in product development, infrastructure and operation team to provide the best quality and high reliability observability platform solutions that fit their business needs. 
  • Leverage innovative and latest technologies to build the next generation platform which is cost effective with high reliability and scalability.  
  • Lead a team of system and software engineers. Provide coaching and support to achieve highest quality of work. 

Essential Functions: 

  • Leadership & Vision: 
    • Define and communicate the strategic vision for the next-generation observability platform. 
    • Stay abreast of industry trends and advancements in observability, metrics, tracing, and logging technologies. 
  • Platform Design & Implementation: 
    • Lead the architecture, design, and development of a robust observability platform that integrates the latest technology to modernize metrics, tracing, and logging solutions. 
    • Ensure the platform provides reliable, scalable, and high-performance services to meet the needs of various stakeholders. 
    • Maintain and improve all open source software, provide development and 3rd, 4th level support
  • Technical and Development Leadership: 
    • Provide hands-on technical leadership and mentorship to the development team. 
    • Guide the team through complex technical challenges, ensuring best practices and high-quality code standards are maintained. 
    • Oversee the entire lifecycle of the platform development, from initial concept through to deployment and ongoing maintenance. 
    • Work closely with program management team to develop and manage project timelines, budgets, and resource allocation to ensure timely and cost-effective delivery. 
    • Implement and oversee rigorous testing, monitoring, and performance tuning processes to ensure the platform meets high standards of reliability and efficiency. 
    • Address and resolve any issues or bottlenecks that arise during development and deployment. 
  • Team Building & Management: 
    • Build and manage a high-performing team of engineers, developers, and other technical staff. 
    • Foster a collaborative and innovative work environment, promoting continuous learning and development. 
  • Collaboration & Communication: 
    • Collaborate with cross-functional teams, including product management, operations, and other engineering teams to align the platform development with business goals. 
    • Communicate progress, challenges, and achievements to executive leadership and other stakeholders. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Software Engineering, Visa

At Visa, we are searching for a talented Director of Software Engineering to join our dynamic team in Austin. In this pivotal role, you will design, develop, and implement a next-generation observability platform that is critical to Visa's operational system. This platform will not only set the foundation for our internal standards of scalability, security, and reusability, but also play a vital part in enhancing our technical offerings. You will work closely with various stakeholders from product development, infrastructure, and operations to ensure we deliver high-quality, reliable observability solutions that meet business needs. Your leadership will guide a team of system and software engineers, using innovative technologies to create a cost-effective platform that is both reliable and scalable. You will define and communicate the strategic vision for the platform while staying updated on industry trends. As you lead the way in architecture and design, you will ensure the integration of the latest technologies in metrics, tracing, and logging. Your efforts will drive the overall development lifecycle, fostering collaboration, innovation, and continuous learning within the team. If you're ready to make a significant impact in the tech world and lead a high-performing engineering team, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Director, Software Engineering Role at Visa
What are the primary responsibilities of a Director of Software Engineering at Visa?

The primary responsibilities of a Director of Software Engineering at Visa include designing and implementing an advanced observability platform while leading a team of software engineers. You’ll collaborate with multiple stakeholders to ensure the platform meets various business needs, guiding your team through complex technical challenges to maintain high-quality code standards.

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What qualifications are needed for the Director of Software Engineering position at Visa?

A Director of Software Engineering position at Visa typically requires extensive experience in software design and development, particularly with observability technologies. A Master’s degree in Computer Science or a related field is preferred, along with proven leadership skills, strong technical expertise, and experience managing cross-functional teams.

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How does the Director of Software Engineering at Visa ensure project timelines are met?

The Director of Software Engineering at Visa works closely with program management to develop and manage project timelines, budgets, and resource allocation. Implementing rigorous testing and monitoring helps ensure that projects are delivered on time, while addressing any development issues promptly.

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What technologies will the Director of Software Engineering at Visa be working with?

In the Director of Software Engineering role at Visa, you will leverage innovative technologies related to observability, including metrics, tracing, and logging. Keeping abreast of the latest trends will be crucial for modernizing and enhancing the observability platform effectively.

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What kind of team does the Director of Software Engineering at Visa lead?

The Director of Software Engineering at Visa leads a diverse team of system and software engineers. This role emphasizes building a high-performing team and fostering a collaborative work environment to promote continuous improvement and innovative solutions.

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Common Interview Questions for Director, Software Engineering
Can you describe your experience with observability technologies for the Director of Software Engineering role?

In your response, highlight your knowledge of observability tools, your experience in implementing these technologies, and how you’ve influenced organizational standards in this area. Sharing specific examples will demonstrate your relevant expertise effectively.

Join Rise to see the full answer
How do you approach team leadership and mentorship in software engineering?

Share your management style and how you facilitate professional growth within your team. Discuss specific strategies, like regular code reviews, one-on-one coaching sessions, or encouraging open communication, which you believe help build high-performing teams.

Join Rise to see the full answer
What strategies would you employ to align the engineering team with business goals?

Explain how you would ensure that the engineering team’s projects are in line with the broader business objectives. Discuss regular check-ins, collaborative goal setting, and open channels of communication that keep stakeholders informed and engaged.

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Describe a challenging technical project you led and how you ensured its success.

Reflect on a specific project, detailing the technical challenges faced, your role, and how you navigated through them. Discuss tools and methodologies you used to ensure project success, and highlight the importance of teamwork and communication.

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How do you stay updated with the latest trends in software engineering?

Discuss methods such as attending industry conferences, participating in online forums, subscribing to relevant publications, and ongoing education through courses. This showcases your commitment to continuous learning in the fast-evolving tech landscape.

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Can you give an example of how you handled a project that was falling behind schedule?

Talk about your approach to identifying the bottleneck, reassessing the timeline, and reallocating resources or support to get back on track. Emphasizing your problem-solving skills illustrates your ability to manage challenges effectively.

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What is your experience with cross-functional collaboration?

Provide examples of past collaborations with product management, operations, or other engineering teams. Highlight how you facilitate communication, value input from diverse teams, and ensure alignment on project objectives.

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What do you believe are key attributes for a successful observability platform?

Discuss attributes such as reliability, scalability, ease of integration, and user-friendliness. Mention how you plan to measure these attributes in your projects and your experience in achieving them in previous roles.

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How would you encourage innovation and continuous learning in your engineering team?

Share specific initiatives, such as hackathons, continuous training programs, and a culture of experimentation. Highlight how these initiatives can lead to new ideas and improved engineering practices within your team.

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Why do you want to join Visa as a Director of Software Engineering?

Discuss your enthusiasm for Visa's mission, culture, and the exciting opportunities the role presents. Share how your values align with Visa's goals and how you can contribute to advancing their engineering initiatives.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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