Director, Workplace Technology Cloud Engineering - job 9 of 21

The Director of Workplace Technology Cloud Engineering at Visa is responsible for leading a team of cloud engineers and overseeing cloud solutions integration, management of Microsoft 365 and Azure services, and ensuring compliance with cybersecurity standards. Key duties include managing project timelines, guiding team development, and implementing strategies for seamless cloud migrations and data governance.

Candidates for the Director of Workplace Technology Cloud Engineering role at Visa should possess a strong background in cloud engineering, particularly with Microsoft 365 and Azure. A Bachelor's degree in a related field, coupled with several years of management experience in cloud solutions, cybersecurity, and project management, is often required to succeed in this role.

In the role of Director of Workplace Technology Cloud Engineering at Visa, fostering a collaborative team environment is crucial. This involves promoting innovation, mentoring team members, and ensuring alignment of individual objectives with overall company goals to encourage continuous improvement and professional growth.

The Director of Workplace Technology Cloud Engineering at Visa utilizes the BitTitan Corporate Cloud Migration tool to facilitate seamless Microsoft 365 tenant migrations. This is particularly vital during mergers and acquisitions, where maintaining data integrity and minimizing downtime are top priorities.

The Director of Workplace Technology Cloud Engineering is essential in implementing Microsoft Purview solutions for data governance and protection across diverse environments. This role also involves developing a cybersecurity framework in compliance with regulatory standards like PCI, GDPR, and SOX to safeguard Visa's data.

When developing a cloud strategy, consider the organization’s specific needs, compliance requirements, potential cost savings, and the scalability of cloud solutions. It’s important to include risk assessment regarding cybersecurity and to engage key stakeholders to align the strategy with overall business objectives.

Handling migration challenges requires proactive planning and robust communication. Always conduct thorough assessments beforehand, establish a rollback strategy, and ensure continuous monitoring during the migration to address issues swiftly. Engaging with all stakeholders for feedback and timely adjustments is vital.

Effective team management involves setting clear expectations, fostering open communication, and providing regular feedback. Encourage team members to participate in decision-making, and ensure their professional development aligns with the organization's goals. My management style focuses on collaboration and innovation.

I have extensive experience with Microsoft Azure and Microsoft 365, along with familiarity with tools such as BitTitan for migrations and Microsoft Purview for data governance. I also keep up with emerging SaaS technologies and AI-driven automation approaches to enhance productivity and efficiency.

To ensure compliance, I implement a cybersecurity framework tailored to relevant regulations such as PCI and GDPR. This involves continuous audits, employee training on best practices, and proactive monitoring of vulnerabilities, along with engaging compliance teams to track any changes in regulatory requirements.

To boost collaboration in a hybrid environment, leverage tools that facilitate seamless communication and project management. Foster a culture of inclusivity by scheduling regular check-ins, encouraging feedback, and implementing team-building activities that strengthen connections regardless of location.

Success is measured through various KPIs such as user adoption rates, system performance, data security incidents, and overall satisfaction among users. It's essential to gather feedback and conduct regular reviews to identify opportunities for optimization and continuous improvement.

Some pressing challenges include managing security risks, ensuring compliance with evolving regulations, optimizing costs, and integrating new technologies such as AI. Staying ahead requires continuous learning and adapting strategies to address these challenges effectively.

Onboarding new technologies should involve initial training sessions complemented by hands-on workshops. Pair experienced team members with those who are less familiar, encourage collaborative exploration of the new tech, and allocate time for team members to innovate using the new tools.

Effective resource allocation requires a clear understanding of project scope and timelines. I prioritize tasks based on urgency and impact, ensure proper tracking of progress, and adjust allocations as necessary to align with evolving project demands and team capacities.