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Senior Manager, People Analytics Generative AI Platform - job 12 of 21

As the Senior Manager for the People Analytics AI Platform, you will play a pivotal role in shaping and executing our Generative AI strategy and roadmap for the People Team. This role involves working within an agile framework and utilizing JIRA tools and processes to track and log progress.  You will be driving the development of both chatbot and generative AI solutions to deliver connected and enriched employee experiences.  The focus will be to strengthen the relationship our employees have with our People analytics and metrics by simplifying and enhancing the employee-data interact model.  Additional responsibilities will include defining the key success criteria and metrics to demonstrate the ROI of all created solutions, tracking the implementation of the Generative AI solution, and supporting ongoing adoption and change management. Working closely with our People Technology team, you will manage the entire lifecycle of the product, from inception to maintenance. This position offers the unique opportunity to make a significant impact in a fast-paced and innovative environment.

Key Duties:

  • Define and manage the implementation of the Chatbot and Generative AI strategy and product roadmap, leveraging your experience with Generative AI-based applications.
  • Drive the development of Generative AI solutions that deliver connected employee experiences.
  • Define key success criteria and metrics to demonstrate the ROI of created solutions.
  • Oversee the entire product lifecycle, creating custom solutions from inception to deployment and ongoing maintenance.
  • Track the adoption of the Generative AI solution and support ongoing adoption and change management.
  • Collaborate with the People Technology team, utilizing agile principles and JIRA tools to manage product development.
  • Gather, prioritize, and articulate product and customer requirements working with key stakeholders to define the product vision.
  • Stay up to date with AI and machine learning trends, applying this knowledge to the continuous improvement of the platform capabilities and products.
  • Lead cross-functional teams to execute the product roadmap, ensuring products are delivered on time and within budget.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$120000 / YEARLY (est.)
min
max
$100000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, People Analytics Generative AI Platform, Visa

As the Senior Manager for People Analytics at our Generative AI Platform in Austin, you'll be at the forefront of driving our innovative Generative AI strategy. Your responsibilities will encompass shaping and executing the roadmap for the People Team, utilizing tools like JIRA to maintain track of progress in an agile environment. You'll spearhead the development of chatbot functionalities and Generative AI solutions aimed at enhancing employee experiences. In this role, you'll simplify how our employees interact with analytics and metrics, making data-driven decisions more accessible. You’ll set key success metrics to evaluate the return on investment of your initiatives and oversee their implementation while promoting change management practices. Collaboration is key, as you’ll work closely with the People Technology team to manage the entire product lifecycle—from initial conception to maintenance and ongoing enhancements. Utilizing your expertise in Generative AI applications, you’ll define product requirements, prioritize stakeholder needs, and lead cross-functional teams to ensure timely delivery of product enhancements. Staying updated on the latest trends in AI and machine learning will be crucial as you strive to improve our platform continuously. This position offers a unique opportunity to make a tangible impact in an innovative space while enjoying the flexibility of a hybrid work model, with office days to be discussed with your hiring manager. Join us to drive transformational change in our approach to employee engagement!

Frequently Asked Questions (FAQs) for Senior Manager, People Analytics Generative AI Platform Role at Visa
What are the responsibilities of a Senior Manager, People Analytics at our Generative AI Platform?

The Senior Manager, People Analytics at our Generative AI Platform will be responsible for shaping and executing our Generative AI strategy and roadmap, overseeing the implementation of AI solutions like chatbots, and enhancing employee experiences through data interaction. Additionally, they will define success metrics and manage the product lifecycle, ensuring stakeholder requirements are met.

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What qualifications are necessary for the Senior Manager, People Analytics position?

To be a successful candidate for the Senior Manager, People Analytics role at our Generative AI Platform, you should have experience in managing AI-based applications, a background in product management, and familiarity with tools such as JIRA. Strong leadership skills and a deep understanding of employee data interaction are also essential.

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How does the Senior Manager, People Analytics contribute to employee engagement?

The Senior Manager, People Analytics will significantly enhance employee engagement by driving the development of Generative AI solutions that simplify data interaction. This role focuses on providing connected experiences and ensuring that metrics and analytics are easily accessible to employees.

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What is the work environment for the Senior Manager, People Analytics at our Generative AI Platform?

The work environment for the Senior Manager, People Analytics at our Generative AI Platform is a hybrid one, allowing for flexibility in remote work while also providing opportunities for in-office collaboration. This approach fosters innovative ideas and strong team dynamics.

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How does one measure success in the role of Senior Manager, People Analytics?

Success as the Senior Manager, People Analytics is measured by the successful implementation of Generative AI solutions and the achievement of defined success metrics. Tracking ROI of solutions developed and promoting ongoing adoption and change management practices are also essential indicators of success.

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Common Interview Questions for Senior Manager, People Analytics Generative AI Platform
Can you describe your experience with Generative AI applications in the context of people analytics?

An effective answer would detail specific projects where generative AI was applied to enhance employee engagement or streamline HR processes, highlighting any measurable outcomes or ROI achieved.

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How do you prioritize requirements when developing AI solutions for employee analytics?

Discuss the importance of engaging with stakeholders to gather input, using data to inform decisions, and balancing short-term needs with long-term goals to strategize effectively.

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What strategies would you employ to enhance employee interactions with analytics tools?

You can mention creating user-friendly interfaces, implementing AI-driven chatbots for immediate help, and providing training and support to empower employees in using analytics tools.

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How do you define success metrics for AI-driven people analytics solutions?

Talk about your approach to aligning metrics with business goals, incorporating user feedback, and measuring engagement and satisfaction rates as indicators of success.

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Describe your experience managing full product lifecycles from conception to maintenance.

Detail specific examples of products you managed through their entire lifecycle, focusing on methodologies used, cross-functional team leadership, and any challenges encountered along the way.

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How do you stay current with the latest trends in AI and machine learning?

Discuss networks, follow thought leaders, attend conferences, and the importance of continuous learning to adapt technologies for enhancing analytics platforms.

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What role does change management play in the adoption of AI solutions?

Elaborate on the significance of communication, training, and follow-ups to ensure seamless transitions for teams adopting new technologies and the impact on overall effectiveness.

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Can you share an experience where you drove a successful AI project in the workplace?

Provide a narrative outlining the project's objective, your specific role, the challenges faced, how you overcame them, and the positive outcomes achieved.

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How do you ensure the products you manage are delivered on time and within budget?

Focus on your project management skills, including planning, regular check-ins, risk management, and reallocating resources as needed to maintain timelines and budgets.

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In what ways can AI improve employee experiences within an organization?

Highlight advancements such as personalized experiences, instant access to information via chatbots, data-driven insights for career development, and improved communication processes.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11748 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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