Sr Manager, EU VAS Acceptance Solutions – Payer Interface

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Join a Purpose-Driven Industry Leader

VAS (Value Added Services) is the fastest-growing area within Visa, offering products that help our customers grow, expand to other verticals or geographies, and increase revenue. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

What's it all about?

Sr Manager, EU VAS Acceptance Solutions – Payer Interface will report to the Director, EU VAS Acceptance Solutions and will be responsible for leading the development and implementation of payer interface solutions, including in-person acceptance (Tap to Phone, Kernel in Cloud, Card Present Connect), digital acceptance (Click to Pay UI, Instalments, Pay by Link, Recurrent Payments, Apple and Google Pay, Microforms, etc), secure payment credentials (Token Management Services) and acceptance devices. This role will focus on creating safe and seamless and omnichannel customer experience for our EU Acceptance clients (acquirers, merchants, ISVs).

The successful candidate must have strong commercial acumen, data-driven strategic thinking, great presentation and interpersonal skills, as well as the ability to build fast rapport and credibility with stakeholders. The focus of the role is supporting the expansion of client-relevant Payer Interface solutions in key EU markets, with a product and commercial mindset, short- and long-term vision, and backed by data.

The successful candidate will have a proven track record of success in fast-paced environments with demanding timelines and will be equally comfortable interacting with a diverse range of stakeholders of various seniority level.

What we expect of you, day to day.

• Localise payer interface solutions for our EU region and markets within, gather insights on regional competitive and regulatory intelligence activities to evaluate competitors' activities and implications to inform regional solutions leads decision-making
• Lead the development and implementation of new solutions or product enhancements to drive better user experience and unlock further revenue growth
• Collaborate with cross-functional teams to ensure seamless integration of payer interface solutions with other Visa products and services
• Conduct market analysis to identify trends and opportunities for innovation
• Develop and maintain product roadmaps, ensuring alignment with Visa's strategic goals and objectives
• Advocate for payer interface solutions internally and externally, maintaining constant communication with markets, sellers and product teams
• Drive the commercialisation and scaling of payer interface solutions, ensuring they meet the needs of Visa's European Acceptance clients (acquirers, merchants, ISVs)
• Manage the P&L of payer interface solutions, utilizing strategic planning and analytics to grow the business
• Select and monitor performance metrics to assess product performance, revenue, scalability, and longevity
• Develop sales strategies and collaborate with sales and business development teams to implement them
• Develop value propositions for payer interface solutions and build effective offers for sales channels

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

• Basic: Mid-level work experience in payments or related technology/financial services field 
• Preferred: experience in solution or commercialisation roles within Software as a Service organisations, curious, driven, strategic and analytical mindset, excellent communication skills, ability to handle uncertainty, extensive experience in executing product adjustments, and understanding of the European markets.
• Multilingual fluency – English + European language highly desirable.
• Travel: Approximately 10-15% travel required.

Hybrid position: Employees are expected to work from the office 3 set days a week, with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.