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Sr. Product Manager, Identity Graph - job 11 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Product Manager, Identity Graph, Visa

Are you ready to take your career to the next level as a Sr. Product Manager, Identity Graph at Visa in Ashburn? In this exciting role, you'll dive into the world of Identity, Authorization, and Fraud data, leveraging the power of Machine Learning and Artificial Intelligence to enhance the payment experience for merchants and partners across the ecosystem. You will be managing a core Visa platform that's pivotal in ensuring secure and efficient payment processing for nearly every Visa cardholder and client. As you shape the future of the Identity Graph, you will work closely with the Unified Directory to create a seamless customer experience, all while navigating the complexities of various credential types and use cases. Your strategic vision will guide product management and technical innovation, requiring you to collaborate with diverse stakeholders across numerous regions. You'll be a key player in defining a compelling roadmap that integrates crucial platforms, assuring data governance, and exploring emerging technologies. If you're highly motivated and have the ability to operate with minimal supervision in a fast-paced environment, then this is the perfect opportunity for you. Join Visa, and help us lead the digital payment landscape with cutting-edge identity solutions while working alongside a talented team to drive success!

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the main responsibilities of a Sr. Product Manager, Identity Graph at Visa?

As a Sr. Product Manager, Identity Graph at Visa, you will be responsible for leading the integration of Identity Graph with Unifies Directory, developing strategic roadmaps, articulating your vision to diverse audiences, and coordinating technology development with internal teams and external vendors. You’ll also work closely with data governance and privacy teams, explore emerging technologies, manage product features, and collaborate on business cases and revenue forecasts.

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What qualifications are needed for a Sr. Product Manager, Identity Graph at Visa?

To be successful as a Sr. Product Manager, Identity Graph at Visa, candidates should possess extensive experience in digital payments and product scaling, along with a deep understanding of identity fraud detection solutions. Strong interpersonal skills, technical proficiency, and a proven ability to work independently in a fast-paced, ambiguous environment are essential. A background in data science, technology development, and managing cross-functional teams will be highly beneficial.

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How does the Sr. Product Manager role at Visa contribute to fraud detection?

The Sr. Product Manager, Identity Graph at Visa plays a crucial role in enhancing fraud detection by consolidating internal datasets with external data, thus creating a holistic view of users in the ecosystem. By leveraging Machine Learning and innovative algorithms, this role focuses on building tools that improve identity resolution and safeguard transactions, directly impacting Visa's ability to combat fraud effectively.

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What skills are essential for success as a Sr. Product Manager at Visa?

Success as a Sr. Product Manager, Identity Graph at Visa requires excellent communication and leadership skills, technical proficiency in product management, and the ability to manage complex projects with minimal supervision. You'll need to be an innovative problem solver, capable of articulating strategic visions and collaborating effectively with technical teams and stakeholders across various functions and geographical areas.

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What makes the Identity Graph role impactful for Visa's overall mission?

The Identity Graph role is pivotal to Visa's mission as it strengthens the company's position as a leader in digital payments. By developing effective identity solutions that enhance security and user experience, the Sr. Product Manager contributes significantly to increasing authorization rates and building trust among cardholders and merchants, ensuring Visa remains a top choice for digital transactions in a competitive landscape.

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Common Interview Questions for Sr. Product Manager, Identity Graph
Can you describe your experience with product management in the digital payments space?

When answering this question, highlight specific projects you've managed, focusing on the challenges faced and how you overcame them. Discuss your understanding of payment systems, user interactions, and your approach to enhancing user experiences in relation to the digital payment ecosystem.

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How do you prioritize features when developing a product roadmap?

Discuss your methodology for prioritizing features, such as using customer feedback, market research, and alignment with company goals. Share examples where you successfully balanced stakeholder demands with overall product strategy.

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What is your process for working with cross-functional teams?

Explain how you’ve successfully collaborated with teams such as design, engineering, and legal, emphasizing communication strategies and conflict resolution skills. Showcase your ability to foster partnerships and facilitate discussions that lead to effective outcomes.

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How do you stay updated with emerging technologies relevant to your product?

Share your methods for staying informed about trends in identity management and payment technologies, such as attending industry conferences, reading relevant publications, and leveraging your professional network to gather insights and share knowledge.

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Can you give an example of a successful product you managed from concept to launch?

Prepare a strong narrative that outlines the product's objectives, your role, challenges faced throughout the process, and key metrics of success post-launch. Highlight the impact of your decisions at each stage of development.

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How do you approach customer feedback in product development?

Discuss your strategies for collecting and analyzing customer feedback, incorporating it into product decisions, and how it helps you iterate on existing features or develop new ones. Emphasize your commitment to understanding user needs.

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What challenges have you faced in product management, and how did you overcome them?

Provide specific examples of challenges, such as tight deadlines or resource constraints. Discuss your proactive approaches and problem-solving techniques, showing your resilience and adaptability in overcoming obstacles.

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How do you measure the success of your product?

Explain the key performance indicators (KPIs) you track, such as adoption rates, customer satisfaction scores, or revenue impact. Discuss your analytical approach to decision-making and how you leverage data to inform your strategies.

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What is your experience in working with data governance and privacy regulations?

Discuss your understanding of data governance principles and specific regulations such as GDPR or CCPA. Share your strategies for ensuring compliance while still meeting product objectives, showcasing your problem-solving skills within regulatory frameworks.

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How do you foster a culture of innovation within your team?

Share specific actions you take to encourage creativity and collaboration, such as workshops, brainstorming sessions, or empowering team members to share ideas. Speak to the value of diverse perspectives in driving innovation in product development.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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