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Manager, SIU Coding Audit Post-Pay

Hi, we're Oscar. We're hiring a Manager, SIU Coding Audit Post-Pay to join our SIU team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Manager, Special Investigations Unit Coding Auditor executes on Oscar’s anti-fraud programs by meeting operational and financial targets while following legal and regulatory obligations. By leading a team who independently audits claims, you will set and work on audit strategy while supporting and charting growth paths for direct reports’ personal development. The Coding Audit Manager fosters engagement across all partners, and creates policies, procedures and educational documentation to support an excellent Fraud Waste and Abuse (FWA) program. We ask that you have an understanding of managing direct and delegated FWA functions to align with operational needs.

You will report to the Associate Director, SIU.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $98,400 - $129,150 per year. The base pay for this role in all other locations is: $82,240 - $110,565 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

  • Manage a Coding Audit team that performs both prepayment and post payment reviews of medical records and claims.
  • Set and monitor performance and production metrics for the team to help achieve organizational vitals
  • Provide insights and direction into operational processes and opportunities to increase efficiency 
  • Manage the quality review process to evaluate coder effectiveness
  • Perform complex reviews of medical records and claims on both a prepayment and post payment basis to determine accuracy of claims submitted to Oscar.
  • Document findings including sources used to support decision-making and in a way that can be easily understood by non clinicians or coders.
  • Participate in meetings by explaining findings to providers.
  • Communicate verbally and in written form the quality of other team members’ coding audit reviews to ensure accuracy and compliance with coding standards and Oscar policy.
  • Review dashboards and interpret performance data to prioritize and inform management before deadlines are missed.
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Qualifications

  • Bachelor’s degree and 5+ years of coding experience with at least 3+ performing auditing across multiple specialties.
  • Certified Professional Coder (CPC) designation or similar
  • 2+ years of managing direct reports

Bonus Points

  • Certified Professional Medical Auditor
  • Additional certification applicable to this work such as Certified Fraud Examiner (CFE), Accredited Healthcare Fraud Investigator (AHFI), Certified AML [Anti-Money Laundering] and Fraud Professional (CAFP), other coding certifications or similar
  • Knowledge of applicable fraud statutes and regulations, and of federal guidelines on recoupments and other anti-FWA activity
  • Experience working in health insurance specifically with claims processing, billing, reimbursement, or provider contracting.
  • Experience with HIPAA, data privacy, and/or data security processes
  • Experience working with regulators governing (public or private) health insurance carriers

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.

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Average salary estimate

$105795 / YEARLY (est.)
min
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$82440K
$129150K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, SIU Coding Audit Post-Pay, Oscar Health

Hey there! We're excited to announce that Oscar is on the lookout for a passionate Manager, SIU Coding Audit Post-Pay to join our Special Investigations Unit team! Since our inception in 2012, Oscar has been dedicated to revolutionizing the health insurance industry with a strong focus on technology and member service. In this role, you'll play a crucial part in executing our anti-fraud programs while ensuring compliance with all legal and regulatory obligations. As the Manager of SIU Coding Audit, you'll lead a talented team responsible for auditing claims, setting audit strategies, and fostering personal growth for your team members. Your insights will drive operational efficiency, enabling Oscar to continue providing exceptional care to our members. Not only will you bring your expertise in coding and auditing, but you'll also develop policies and educational resources to bolster our Fraud Waste and Abuse (FWA) program. We're all about community here at Oscar, so whether you're working from home or commuting from New York City, Los Angeles, or Tempe, you'll always feel connected to our mission. If you have a background in coding, auditing, and a penchant for leadership, this could be the perfect opportunity for you to shine and make a real difference in health care. Join us as we strive to transform the member experience and ensure integrity in every claim processed. We can't wait to meet you!

Frequently Asked Questions (FAQs) for Manager, SIU Coding Audit Post-Pay Role at Oscar Health
What responsibilities will the Manager, SIU Coding Audit Post-Pay have at Oscar?

As the Manager, SIU Coding Audit Post-Pay at Oscar, you will oversee a team dedicated to conducting both prepayment and post-payment reviews of medical records and claims. Your responsibilities will include managing performance metrics, providing insights into operational efficiencies, and leading the quality review process. You will also communicate findings to providers, ensuring that all coding standards are met and maintained.

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What qualifications are required for the Manager, SIU Coding Audit Post-Pay position at Oscar?

To qualify for the Manager, SIU Coding Audit Post-Pay role at Oscar, candidates must possess a Bachelor’s degree along with a minimum of 5 years of coding experience, including at least 3 years in auditing across multiple specialties. A Certified Professional Coder (CPC) designation is essential, along with 2+ years of experience managing direct reports. Additional certifications in fraud investigation and knowledge of relevant regulations can enhance your application.

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Is the Manager, SIU Coding Audit Post-Pay position at Oscar remote?

Yes! The Manager, SIU Coding Audit Post-Pay position at Oscar is primarily remote, allowing for flexibility in your work setup. However, if you reside within commuting distance of our offices in New York City, Los Angeles, or Tempe, you are expected to be in the office at least two days a week. This blended approach fosters connection with your teammates and upholds our vibrant company culture.

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What makes working for Oscar appealing for the Manager, SIU Coding Audit Post-Pay?

Working as a Manager, SIU Coding Audit Post-Pay at Oscar is an opportunity to be at the forefront of a mission-driven company dedicated to changing health care for the better. You’ll work alongside a supportive team, have the chance to lead, innovate, and cultivate your own professional growth, all while contributing to a robust anti-fraud program that significantly impacts our members’ experience.

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What is the salary range for the Manager, SIU Coding Audit Post-Pay role at Oscar?

The salary for the Manager, SIU Coding Audit Post-Pay position at Oscar varies depending on location. For those in California, Connecticut, New Jersey, New York, and Washington, the pay range is approximately $98,400 to $129,150 per year. In other states, the range is between $82,240 and $110,565 per year, complemented by comprehensive employee benefits and performance bonuses.

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Common Interview Questions for Manager, SIU Coding Audit Post-Pay
How do you ensure the accuracy of coding in your audits?

To ensure accuracy in coding audits, I employ a systematic approach that includes thorough reviews of medical records and strong collaboration with other team members. I focus on adhering to coding guidelines, maintaining clear documentation of findings, and communicating effectively to clarify any discrepancies, ultimately helping uphold high standards for accuracy.

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What strategies do you use to lead a coding audit team effectively?

Leading a coding audit team effectively involves setting clear performance metrics, fostering open communication, and providing continuous feedback. I prioritize creating an engaging work environment that encourages innovation and collaboration, allowing team members to voice their ideas and concerns while developing their skills and understanding of coding standards.

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Can you discuss your experience with regulatory compliance in coding?

I have a strong background in ensuring compliance with coding regulations and guidelines. My experience includes staying informed on updates from relevant regulatory bodies, implementing auditing processes that align with compliance standards, and training my team on best practices to avoid potential violations and mitigate risks to the organization.

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How do you handle discrepancies in coding findings?

When discrepancies arise in coding findings, I prioritize thorough investigation and analysis of the relevant medical records or claims. Engaging in constructive discussions with my team helps identify root causes. I ensure all findings are well-documented, facilitating informed decisions and communicating transparently with stakeholders involved.

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What role does technology play in your auditing process?

Technology is integral to my auditing process. I use advanced coding software and data analytics tools to enhance efficiency, accuracy, and transparency in audits. These technologies enable us to track performance metrics and streamline communication within the team while helping us identify patterns that may indicate potential fraud more effectively.

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How do you keep up with developments in coding and fraud regulations?

I stay current with developments in coding and fraud regulations by participating in ongoing education, attending workshops, and networking with industry professionals. Subscribing to relevant newsletters and joining professional organizations also helps me stay informed about updates that affect coding practices and compliance standards.

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In your opinion, what makes a successful coding audit program?

A successful coding audit program combines a clear strategic framework, strong leadership, and continuous training for audit staff. Moreover, integrating effective communication channels, leveraging technology, and regularly reviewing program outcomes to implement improvements is essential for maintaining the program's integrity and effectiveness.

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Can you highlight your experience in team development and mentorship?

Throughout my career, I've emphasized team development and mentorship by investing time in cultivating individual strengths and guiding team members towards their career aspirations. Conducting regular one-on-one check-ins, providing constructive feedback, and facilitating training sessions contribute to building confidence and competence within the team.

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What steps do you take to maintain quality assurance in auditing?

Maintaining quality assurance in auditing involves implementing structured review processes, actively monitoring audit performance against set benchmarks, and encouraging peer reviews. I prioritize a quality control mindset where team members are trained to focus on accuracy, compliance and to continuously refine their auditing skills throughout their tenure.

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Describe how you would deal with a teammate who consistently misses performance targets.

Dealing with a teammate who consistently misses performance targets requires a supportive approach. I would first initiate a private conversation to understand any challenges they may be facing. Together, we would identify areas for improvement and develop a structured plan to provide the necessary support, resources, or training to help them succeed.

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Oscar Health is an American health insurance company headquartered in New York City. Through telemedicine, healthcare-focused technology interfaces, and clear claims pricing systems, the company focuses on the health insurance market.

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Full-time, remote
DATE POSTED
March 19, 2025

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