Account Executive, North America

As an Account Executive at Wordly, your primary responsibilities will include following up on inbound leads generated from marketing initiatives, identifying potential customers, and setting tailored sales strategies. You'll be tasked with responding to RFPs, building lasting client relationships, and effectively negotiating contracts. Additionally, you'll need to resolve customer complaints swiftly and suggest improvements to enhance customer engagement while collaborating with our leadership on targeted marketing campaigns.

To be a strong candidate for the Account Executive role at Wordly, you'll need at least 2-3 years of experience in qualifying and closing deals, particularly in technology solutions. Familiarity with CRM software, excellent communication and negotiation skills, and a bachelor’s degree are also required. We value candidates who can analyze sales performance metrics and possess a problem-solving attitude. Additional experience with B2B SaaS products or AV Equipment/Services is a plus!

The Account Executive role at Wordly offers an attractive total compensation package that includes a base salary combined with a commission structure. Depending on your experience, the total compensation ranges between $90,000 to $150,000 per year. Our commission structure is designed to reward you for meeting and exceeding your sales targets, incentivizing your performance in driving Wordly's growth.

The Account Executive position at Wordly is primarily remote, allowing you the flexibility to work from anywhere. However, for those residing in the San Francisco Bay Area, we offer office space in Los Altos, California, for individuals who prefer a physical workspace. You can choose the work environment that best suits your lifestyle while being an integral part of our innovative team!

In your role as an Account Executive at Wordly, you will primarily use HubSpot—a comprehensive CRM tool—to maintain an accurate and current pipeline of sales activities. This tool will help you track your leads, manage customer relationships, and analyze your sales performance. Familiarity with MS Office or GSuite, especially Excel or Google Sheets, will also be essential as you manage data and generate insights for your sales strategies.

When responding to this question, articulate your approach to the sales cycle, including prospecting, qualifying leads, presenting solutions, handling objections, and closing deals. Highlight any tools you use, such as CRMs, and how you collaborate with marketing teams to enhance your effectiveness.

Discuss your methods for researching prospective clients, whether through market analysis, networking, leveraging social media platforms, or utilizing lead generation tools. Providing specific examples can enhance your response.

Explain your approach to objection handling by first listening actively to the client's concerns, acknowledging them, and then providing informed responses that address the specific issues, illustrating your problem-solving capabilities.

Detail your familiarity with various CRM tools, emphasizing your experience with HubSpot or similar platforms. Discuss how you use these tools to track your sales activities, manage leads, and analyze performance metrics.

Talk about how you assess leads based on their potential value, urgency, and fit with your product. Discuss any criteria or systems you use to ensure you're focusing your efforts on the most promising opportunities.

Share your thoughts on how collaboration with marketing can enhance lead generation and nurturing. Highlight the importance of regular communication, sharing insights, and aligning on target audiences for successful campaigns.

Provide a specific example that outlines the situation, your approach, the challenges faced, and the successful outcome. Make sure to illustrate the skills you used that align with the Account Executive role at Wordly.

Discuss your strategies for maintaining client relationships post-sale, such as regular check-ins, gathering feedback, and providing ongoing support or additional resources that can help enhance customer satisfaction and retention.

Explain your understanding of performance metrics, how you track them, and the actions you take to meet or exceed your sales targets. This shows your analytical skills and commitment to achieving results.

Share your personal motivations, whether they relate to achieving financial goals, the satisfaction of helping clients, or the challenge of overcoming sales obstacles. Relate it back to how these motivations will drive your success at Wordly.