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BDR Team Lead

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Xello is seeking a driven BDR Team Lead to mentor and coach a team of Business Development Representatives (BDRs) while optimizing their performance and helping to build a robust sales pipeline.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Lead day-to-day operations of the BDR team, mentor BDRs, collaborate on campaign strategies, track performance metrics, and manage recruitment and training processes.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: 5+ years in inside sales, 2+ years in BDR management, excellent communication and organizational skills, and a strong record of success.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Experience in enterprise SaaS preferred and a commitment to team growth and development.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Remote or Toronto, ON, with flexible work arrangements available.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $80,000 - $110,000.



Xello is looking for a BDR Team Lead

Who are you?

You are a highly driven individual committed to developing your team in their pursuit to build sales pipeline through cold calls, emails, social selling, and warm inbound leads. Naturally curious, you have a bias for action and are always looking for ways to optimize processes and enhance your team’s performance. You can handle multiple priorities at once and when issues arise, you are ready with ideas and prepared to execute solutions.

You’ve had hands-on experience as a BDR yourself, and aren’t afraid to roll up your sleeves to lead by example and show your team how it’s done. As a leader, you enjoy understanding what motivates your team members, and can easily adjust your approach to align with their individual needs. You have a keen interest in coaching and nurturing a team that contributes to net new revenue within the organization. 

You are eager to join a growing SaaS company with ambitious growth goals, and the potential to advance your sales career. 

Sound exciting to you? Read on!

What you’ll do…

  • Support day-to-day productivity of BDRs and motivate the team to succeed through mentorship and coaching
  • Collaborate with sales, marketing, and territory leadership to create an agile campaign deployment model that allows for increased coverage of prospecting efforts 
  • Help BDRs develop effective cold-call messages and resources to qualify prospects and set up meetings for Educational Sales Consultants (ESCs)
  • Conduct weekly 1:1 meetings with each BDR and provide real-time feedback when shadowing calls
  • Establish and track team KPIs with metrics reporting in Salesforce (call volume, lead follow-up times, meetings booked, pipeline sourced)
  • Identify scalable best practices for optimizing outbound lead generation and replicate across the team
  • Recruit, onboard, and train new BDRs
  • Take an active and leading role in weekly, monthly, and annual sales meetings
  • Attend company functions as appropriate

What we’re looking for… 

  • 5+ years of inside sales experience, ideally in an enterprise SaaS environment
  • 2+ years of experience managing and coaching a BDR team 
  • A team player who is open to growth and professional/personal development
  • Excellent communication and interpersonal skills
  • Strong organization, prioritization, and time management skills
  • Highly motivated and self-directed with a strong record of success
  • A great attitude and persistent approach to work

We’re Xello - Join us!

We are Xello, formerly Career Cruising, the leading developer of future readiness programs in North America (soon the world!). Our mission is to help anyone, anywhere in the world create a successful future through self-knowledge, exploration, and planning. 

We believe that by bringing our best selves to our work and collaborating with each other, we can change the world. We are a diverse group of people who work hard, laugh often, and like to share in each other’s lives. We are an inclusive, equal opportunity employer.

Embracing agile practices, cultivating an innovative mindset, and keeping our users at the heart of what we do are a few of our core values.

In addition to working with leading technologies, we are committed to continuous learning and growth through internal/external training and mentoring, which includes a PD budget for every employee.  

For our Canadian based staff, we also offer:

  • Flexible work arrangements including hybrid and remote
  • 4 weeks of vacation
  • Employer-paid health and dental benefits
  • 4-month top-up for parental leave
  • Group RRSP with 3% matching

For our US based staff, we also offer:

  • Remote work environment
  • 4 weeks of vacation
  • 80% employer-paid health benefits
  • 4-month top-up for parental leave

For our UK based staff, we also offer:

  • Flexible work arrangements that include hybrid and remote
  • 28 days annual leave (inc. 3 days at Christmas) + bank holidays. With additional annual leave days added to reward long service

Like what you hear? Apply now!

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About BDR Team Lead, Xello

At Xello, we're on the hunt for a motivated BDR Team Lead who will play a pivotal role in shaping the success of our Business Development Representatives (BDRs). Based in Toronto, or remotely, this position invites you to not just lead but to inspire. You'll be responsible for mentoring and coaching your team, optimizing their performance, and building a robust sales pipeline. With over 5 years in inside sales and 2+ years managing a BDR team, your expertise will drive our mission forward. Your daily activities will include collaborating on innovative campaign strategies, tracking key performance indicators, and managing recruitment and training processes for new talent. You’ll have the power to spark creativity and improvement, helping BDRs craft effective cold-call messages while guiding them in their personal development. Xello is all about growth, both company-wide and within our teams, and your keen interest in supporting others will shine here. If you're excited about the opportunity to make a genuine impact, lead by example, and be part of a diverse team at a rapidly growing SaaS company – let’s connect and explore how you can be a vital part of our journey!

Frequently Asked Questions (FAQs) for BDR Team Lead Role at Xello
What are the key responsibilities of a BDR Team Lead at Xello?

As a BDR Team Lead at Xello, your primary responsibilities include overseeing the day-to-day operations of the BDR team, mentoring team members, collaborating with marketing and sales on campaign strategies, and tracking performance metrics to ensure targets are met. You'll also be involved in recruitment and training of new BDRs, providing them with the resources and support they need to succeed.

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What qualifications are essential for the BDR Team Lead role at Xello?

To excel in the BDR Team Lead position at Xello, candidates should have over 5 years of experience in inside sales and at least 2 years in a managerial role specifically focused on BDRs. A strong background in enterprise SaaS is preferred, along with excellent communication and organizational skills, ensuring you can effectively motivate and develop your team.

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What is the company culture like at Xello for a BDR Team Lead?

At Xello, our culture is built on collaboration, innovation, and a commitment to personal and professional growth. As a BDR Team Lead, you'll be part of an inclusive team that values laughter and camaraderie while striving to change the world through our mission. We emphasize continuous learning with supportive training environments and flexible work arrangements.

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How does Xello support the professional growth of its BDR Team Lead?

Xello is dedicated to the growth of all employees, including BDR Team Leads. With opportunities for continuous learning through mentoring and training budgets, you will find abundant resources to enhance your skills and advance your career. We also promote a culture of feedback and adaptability, ensuring you have the tools you need to excel.

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What is the typical compensation range for a BDR Team Lead at Xello?

While specific compensation details are not provided, typical salary ranges for a BDR Team Lead position at Xello are between $80,000 and $110,000, reflecting the experience and expertise needed to drive success in this pivotal role.

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Common Interview Questions for BDR Team Lead
What strategies would you implement as a BDR Team Lead to enhance team performance?

To enhance team performance as a BDR Team Lead, I would focus on setting clear, measurable goals aligned with KPIs, conducting regular one-on-one check-ins with team members for personalized feedback, and implementing training sessions to refine sales techniques. Encouraging a culture of collaboration and sharing best practices would also boost performance across the team.

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Can you provide an example of how you have successfully mentored a BDR?

In my previous role, I mentored a BDR who was struggling with cold calls. By developing a tailored coaching plan, which included role-playing and providing positive, constructive feedback on their calls, they grew more confident and increased their booking rate by 30%. Guiding someone in their development brings great satisfaction.

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How do you handle underperforming team members in a BDR role?

Handling underperforming team members requires empathy and a structured approach. I would begin with a private conversation to understand any challenges they may be facing, then create a performance improvement plan with achievable goals and regular check-ins to support their growth. The aim is to uplift and motivate rather than penalize.

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What key metrics do you believe are most important for a BDR Team Lead to track?

Key metrics to track include call volume, lead follow-up times, meetings booked, and pipeline sourced. Monitoring these KPIs will provide insight into individual and team performance, helping me identify areas for improvement and refine tactics accordingly.

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How do you prioritize tasks as a BDR Team Lead?

Prioritization as a BDR Team Lead comes down to understanding the impact of various tasks on team objectives. I utilize tools like project management software to organize my to-do list based on urgency and importance. Regular communication with my team also helps me provide guidance on what needs immediate attention.

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Why is collaboration important between sales and marketing in a BDR role?

Collaboration between sales and marketing is essential for a BDR role because it aligns messaging, enhances lead quality, and integrates effort on campaigns. A unified approach allows for enhanced communication and ensures that both teams work toward common goals, ultimately improving conversion rates.

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Describe a time when you improved a sales process as a BDR Team Lead.

In a previous position, I noticed that our follow-up process was lengthy and inconsistent. I led an initiative to streamline this by implementing a CRM tool that automated follow-ups and scheduled reminders, which ultimately increased our conversion rates by 25%. It highlighted the importance of efficient processes in boosting sales.

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What do you think is the most challenging aspect of being a BDR Team Lead?

One of the most challenging aspects of being a BDR Team Lead is balancing the diverse needs of team members while ensuring the overall sales objectives are met. Each BDR may require different approaches for motivation and support, so being adaptable and attentive to individual strengths and weaknesses is critical.

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How would you create a competitive yet supportive environment among BDRs?

Creating a competitive yet supportive environment among BDRs involves establishing friendly competitions that reward achievements while maintaining a focus on team success. I would facilitate team-building activities, set collective goals, create recognition programs, and ensure all team members feel valued for their contributions.

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What makes you excited to work for Xello as a BDR Team Lead?

The mission of Xello to empower individuals to create successful futures resonates with me deeply. As a BDR Team Lead, the opportunity to mentor a team committed to generating meaningful change alongside a company that invests in personal and professional growth excites me about this role.

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Full-time, hybrid
DATE POSTED
April 6, 2025

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