People Technology - AI Transformation Lead (HR)

The People Technology - AI Transformation Lead at Zscaler is responsible for owning and executing the Future of Work roadmap, integrating AI-driven solutions within the People & Culture function. This includes collaborating with cross-functional teams to evaluate and implement AI tools, ensuring their operationalization in daily workflows for maximum impact on employee efficiency and productivity.

To be considered for the People Technology - AI Transformation Lead position at Zscaler, candidates should possess at least 5 years of experience in implementing P&C technologies, along with an advanced degree in HR, Engineering, Technology, or related fields. Familiarity with AI concepts like predictive analytics and a proven track record of deploying AI-powered HR systems are also crucial.

Candidates with experience in leading RFP processes, vendor evaluations, and a strong understanding of P&C technology ecosystems, including API integrations and automation, will stand out for the People Technology - AI Transformation Lead role at Zscaler. Additionally, a proactive approach to project leadership in innovative environments is highly valued.

Zscaler offers a robust benefits program for the People Technology - AI Transformation Lead position, including various health plan options, vacation and sick time off, parental leave, retirement plans, education reimbursement, and other in-office perks. These benefits are designed to meet the diverse needs of employees throughout their life stages.

Zscaler proudly emphasizes diversity, equity, inclusion, and belonging as core values. This commitment manifests in a workplace culture where all backgrounds and identities are celebrated, making it an ideal environment for the People Technology - AI Transformation Lead to thrive and contribute to inclusive innovation.

To answer this, reflect on specific projects where you successfully implemented AI solutions in HR practices. Highlight metrics showing improvements in efficiency or employee satisfaction and describe how you navigated challenges, emphasizing your role in teamwork and innovative problem-solving.

Discuss the importance of change management, communication, and training. Mention strategies like conducting workshops, creating user-friendly guides, and engaging key stakeholders early on to garner support, ensuring that employees understand the benefits of the new tools.

Mention relevant KPIs such as employee engagement scores, tool usage rates, efficiency improvements, or time saved in HR processes. Stress the importance of both qualitative and quantitative feedback to assess the impact of AI initiatives on overall employee experience.

Share a specific example demonstrating your ability to handle resistance by employing effective communication and empathy. Discuss how you reassured stakeholders, addressed concerns, and ultimately achieved successful integration through collaboration.

Discuss trends like AI for predictive analytics, employee sentiment analysis, or automation in recruitment processes. Tailor your answer by explaining how each trend aligns with Zscaler's mission and could enhance efficiency or improve the employee experience.

Explain your approach to prioritization, including assessing project impacts, timelines, and alignment with organizational goals. Consider mentioning frameworks like the Eisenhower Matrix or Agile methodologies that help in managing workloads effectively.

Provide an example of a successful project involving various departments. Highlight your contributions and how effective communication, mutual respect, and understanding of diverse perspectives led to the achievement of shared goals.

Discuss how you actively seek feedback during all project stages. Emphasize its importance in making adjustments and improvements, ensuring that projects meet the evolving needs of users and stakeholders at Zscaler.

Demonstrate your commitment to continuous learning by mentioning resources you follow, like industry newsletters, webinars, or professional networks. Highlight any conferences you've attended and how you apply new knowledge to your work.

Express genuine interest in Zscaler's mission and culture, focusing on the alignment between your professional values and their dedication to innovation and security. Share how you see yourself contributing to their goals and making a positive impact within the organization.