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Specialty Representative, Eye Care - Houston, TX

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
  • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Qualifications

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
  • Proven track record of success in selling and solid presentation skills. Operates effectively in a matrix environment. Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies.
  • Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.
  • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.
  • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment.
  • Valid driver’s license and ability to meet safe driving requirements.
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.

Key Stakeholders 

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$80000 / YEARLY (est.)
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$100000K

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What You Should Know About Specialty Representative, Eye Care - Houston, TX, AbbVie

If you're passionate about eye care and want to make a real difference in the healthcare landscape, AbbVie is looking for a Specialty Representative in Eye Care for our Houston, TX location! In this role, you'll be the frontline ambassador for our innovative products and solutions, helping healthcare providers improve patient outcomes. Your day-to-day will involve building strong relationships with specialists, executing sales strategies, and participating in dynamic market discussions. You'll focus on delivering exceptional sales performance while meeting key brand objectives and financial targets. A big part of your success will come from understanding the unique needs of each customer and territory, creating strategic call plans, and effectively handling any challenges that arise in your sales conversations. This is your chance to shine as you share AbbVie’s unique value proposition with health providers, identify disease state experts, and drive brand performance. Ideally, you have a background in health sciences or a related field and significant experience in the pharmaceutical industry. Your ability to adapt and innovate in response to customer needs is key. With AbbVie, you'll have support from a dedicated team, opportunities for continuous learning, and the chance to positively impact lives every day. If you’re ready to take your career to the next level and contribute your expertise to our mission, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Specialty Representative, Eye Care - Houston, TX Role at AbbVie
What responsibilities does a Specialty Representative in Eye Care at AbbVie have?

As a Specialty Representative for Eye Care at AbbVie, you'll be tasked with delivering sales performance, achieving brand KPIs, and meeting financial targets. Your role will involve creating pre-call plans, conducting post-call evaluations, and developing strategies to foster strong customer relationships. You'll also be responsible for understanding market dynamics, competitor analysis, and identifying key disease state experts to maximize brand performance.

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What qualifications are required for the Specialty Representative position at AbbVie?

To be considered for the Specialty Representative position in Eye Care at AbbVie, a Bachelor’s degree in a health, sciences, pharmacy, or business-related field is preferred, along with at least five years of relevant industry experience. Additionally, successful candidates will demonstrate strong business acumen, a proven track record in sales, and the ability to adapt their approach based on customer styles.

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How does AbbVie support its Sales Representatives in achieving their goals?

AbbVie provides extensive support for its Specialty Representatives by offering resources for ongoing training, access to market intelligence, and collaboration opportunities with in-field team members. These resources are designed to help you build upon your existing sales strategies and stay informed about industry developments and product advancements.

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What skills are vital to succeed as a Specialty Representative in Eye Care at AbbVie?

Success as a Specialty Representative in Eye Care at AbbVie hinges on your ability to develop strategic sales plans, understand customer needs, and effectively communicate AbbVie’s unique value proposition. Strong presentation skills, a deep understanding of the healthcare landscape, and the ability to innovate solutions to address customer challenges are also critical.

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What makes AbbVie a great place to work for Specialty Representatives?

AbbVie stands out as a fantastic workplace for Specialty Representatives due to its commitment to innovation, focus on personal development, and collaborative culture. The company encourages employees to lead by example and provides a platform for sharing innovative ideas and solutions to maximize business opportunities. It truly fosters an environment where you can drive meaningful change in healthcare.

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Common Interview Questions for Specialty Representative, Eye Care - Houston, TX
Why do you want to work as a Specialty Representative in Eye Care for AbbVie?

Focus on your passion for eye care and how AbbVie's innovative solutions can positively impact patient lives. Share personal experiences that drive your motivation and tie in your desire to work for a company that prioritizes both science and empathy.

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How do you handle objections in a sales conversation?

Describe your approach to listening carefully to the customer's concerns, acknowledging them, and providing factual information to counter objections. Emphasize the importance of adapting your sales strategy based on the dialogue.

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Can you give an example of a successful sales strategy you've implemented?

Share a specific story that outlines the situation, your strategy, and the measurable results. Highlight your analytical approach and adaptability based on customer feedback to demonstrate your effectiveness.

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What do you know about AbbVie’s product line in eye care?

Demonstrate your research and knowledge of AbbVie’s offerings by discussing key products, benefits, and how they compare to competitors. This will show your commitment to understanding the brand.

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How do you stay informed about industry trends and market dynamics?

Mention specific sources, such as industry publications, online forums, or networking events that you utilize to stay updated. Highlight your proactive nature in transforming this knowledge into actionable sales strategies.

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How do you prioritize your customer accounts?

Discuss how you assess the potential of each account based on sales metrics, customer needs, and market dynamics. Explain how you create a plan to ensure optimal coverage and access.

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What role does teamwork play in your sales approach?

Emphasize your belief in collaboration, citing examples where working with other sales professionals, marketing teams, or support staff led to shared successes.

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Describe a time you turned a challenging situation into an opportunity.

Share a specific experience that illustrates your problem-solving skills and innovative thinking. Highlight how you transformed challenges into successful outcomes and what you learned.

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What metrics do you consider when evaluating your sales performance?

Detail the key performance indicators (KPIs) you monitor, such as sales volume, customer feedback, and market share. Also, discuss how these metrics inform your growth strategies.

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How do you maintain strong relationships with healthcare providers?

Discuss your strategies for building trust and rapport, such as regular follow-ups, understanding their needs, and being responsive to their queries—showcasing your commitment to long-term partnerships.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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