Job details

Product Manager

Our Mission

We're not your average benefits platform; we're the unordinary force that uplifts people's lives. Our technology is the link that connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers.

Our mission is clear: we're here to create a world where everything operates at its very best, ensuring that every employee receives the support they need to live life to the fullest, both at work and beyond.

Your Mission

As a Product Manager at Ben, you will challenge the complexity in the employee benefit domain and constantly deliver value (benefit!) to our users by solving some of our most complex customer-facing problems!

We’re looking for self-starters who are seeking a fast-paced environment where they can make a difference. Our team is small, which means high autonomy, ownership, and responsibility. We love what we do, have fun and, while we ship on time, take life-work balance seriously.

Things you will be working on…

Own Product discovery within areas of the Ben business, working closely with the Product Lead and other senior stakeholders to understand problems
Collaborating with key business stakeholders to help drive the product strategy and roadmap
End-to-End ownership of your dedicated product area, from idea creation to discovery to development to go-live.
Ensuring the voice of the customer is heard throughout the product development process, from speaking with our Customer Support, Sales, & Success teams, to interviewing customers
Maintaining the product backlog and running key product activities such as backlog refinement, prioritisation, grooming, developing user stories, etc.
Working closely with Marketing, Customer Success & Support to ensure feature releases are successful, whilst measuring the impact the feature has post release.
Help us solve complex business problems by breaking it down to smaller pieces, finding truth & insights by going straight to the source and developing highly user-friendly products

Several years of product experience in the B2B SaaS space, in a high-growth environment

You will not love this role if you…

Aren’t comfortable working in a fast paced environment
Are not ready to own your own results and be held accountable
If you like maintaining the status-quo and aren’t willing to think outside the box
If you like a lot of structure and processes, we are a start-up and are still working things out and we don’t always know what’s next
Are not comfortable with ambiguity, we will give you guidance but sometimes you have to work things out
Wait for others to step up, or to be told what to do. We are a high-performance and high-reward work place and are looking for people who are proactive

Our Compensation & Benefits

It’s important to us to practise what we preach when it comes to our benefits. We know what good looks like and we want to provide the best for our team, with a comprehensive and inclusive benefits package.

We’ve built an offering that provides a selection of benefits across 5 key pillars: health & wellbeing, family, lifestyle, finance and social.

This means you have a choice over the things that are most important to you. You can see a selection below, along with the full offering here.

💰 Competitive base salary + equity, so you own what you build

💳 £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by £50 for each year of service until you reach £250

🍔 Weekly lunch provided in office so you can spend quality time with the team over some tasty food!

🏖 28 days of holidays a year plus bank holidays, and an option to buy or sell 5 days per year. Also, your holiday entitlement will increase to 30 days at your 3rd year of service!

🌴 Work-from-anywhere scheme, allowing you to work from abroad

🍼 Enhanced parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting

❤️ Comprehensive Private Medical Insurance

💌 Funded Life Assurance cover with the option to voluntarily increase - this also includes an annual health check

🧠 Comprehensive and tailored mental health support and professional coaching through a leading provider

Diversity and Culture at Ben

We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing jobs@thanksben.com.

What You Should Know About Product Manager, Ben

At Ben, we're not just redefining benefits; we're cultivating a community that elevates the well-being of every individual. As a Product Manager in our London office, you'll have the exhilarating opportunity to challenge the complexities of the employee benefit landscape and truly enhance the lives of users. You’ll dive deep into product discovery, collaborating closely with our Product Lead and senior stakeholders to identify pressing issues that our customers face. Your role will encompass everything from brainstorming innovative ideas to overseeing development, ensuring that our user experience is always at the forefront. We pride ourselves on a culture that values autonomy and ownership, making it the perfect environment for self-starters who crave a fast-paced role where they can truly make an impact. Beyond just launching features, you'll ensure that feedback from users is integrated throughout the development process, collaborating with support and sales teams to understand their needs better. If you thrive in dynamic settings and are eager to take full responsibility for your results, this role will resonate with you. Bring your strategic mindset, communication skills, and love for problem-solving to a company that practices what it preaches about employee well-being. We prioritize work-life balance, and our perks reflect that commitment, from competitive salaries to flexible work arrangements. Join us at Ben and help craft user-friendly solutions that not only solve problems but enhance lives.

Frequently Asked Questions (FAQs) for Product Manager Role at Ben

What are the main responsibilities of a Product Manager at Ben?

As a Product Manager at Ben, you will oversee the entire product lifecycle from discovery to development and launch. This involves collaborating with stakeholders, maintaining a product backlog, and ensuring the voice of the customer is central to the product development process. You will also analyze the impact of features post-release to continuously improve our offerings.