Division Manager: Roofing** - job 1 of 2
Your primary responsibility is to represent Bone Dry Roofing with the highest degree of professionalism, punctuality, and integrity while providing our customers with respect, honesty, and the highest level of customer service.
The Division Manager position is responsible for the overall management and day to day operations in the Roofing Department. This is to include but not limited to sales, production, callbacks, customer care, customer service, and safety.
- Supervise all full roof replacement jobs and subcontractor crews
- Work daily with other divisions to coordinate workflow
- Verify work orders, materials, deliveries, and pickups
- Quality Control inspections as a final walkthrough with the homeowner and subcontractor for all roofing projects
- Customer communication (via phone, email, captivated, and in-person) that reflects the Bone Dry Way with all roofing projects
- Make each job a success by earning the client’s satisfaction and recommendation
- Resolve complaints, issues, and warranty claims in a timely and professional manner
- Scheduling Manager communication in board management and roofing schedule Ensure budgets and goals are met by working with the General Manager (GM) to guarantee the roofing division is adhering to Bone Dry policies and processes
- Manage workflow and expenses to ensure maximum efficiency and profitability Subcontractor invoices
- Collect payment on all projects no later than 7 days Work closely with the GM, manufacturers, subcontractors, and suppliers to maintain positive relationships.
- Fill in where needed as an inspector, production worker, or in the office as work dictates and be able to perform all the tasks within your supervision
- Collect and analyze company data relevant to your department
- Noting accounts of all customer interactions and errors Act as a representative of Bone Dry Roofing for the community and public relations
- Member of the Management Support team- requires weekly meetings
- Identify, Discuss and Solve company issues Lead, Manage and Accountability
- High School Diploma or Equivalent, College Degree Preferred
- Valid Driver’s License
- Pass a background check
- 3+ Years previous experience in related field
- Management/Leadership experience required
- Ability to use all types of ladders
- Ability to get on all types of roofs
- Must be able to occasionally lift and carry 50 lbs.
- Excellent communication skills
- Must possess the ability to positively and professionally interact with co-workers, the general public, contractors, vendors and Bone Dry Roofing clients
- Excellent time management, organization, problem solving, and attention to detail skills
- Competitive compensation, commensurate with experience, bonus eligible after 90 days
- Medical, Vision, and Dental Insurance
- Company paid Life Insurance
- Company paid short term disability
- 401(k) Plan
- PTO, Vacation, and Holidays
Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact recruiting@bonedry.com, and a representative will be in touch.
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Are you ready to take your career to the next level? At Bone Dry Roofing, we are on the lookout for a skilled Division Manager for our Roofing Department based in Evansville, Indiana. In this vital role, you'll be the embodiment of professionalism and integrity, ensuring every customer interaction is characterized by respect and honesty. As the Division Manager, your day-to-day responsibilities will revolve around the smooth management of operations, including overseeing sales, production, customer care, and safety. You'll supervise full roof replacement jobs and collaborate closely with subcontractor crews to guarantee top-notch quality and customer satisfaction. Communication is key in this role; you'll engage with customers via various channels, guiding them through their projects and resolving any issues or complaints promptly. You'll also play a pivotal role in budget management with the General Manager, ensuring the Roofing Division meets its goals while adhering to Bone Dry's standards. If you're technically savvy, possess excellent leadership skills, and have a knack for problem-solving, we want to hear from you. Come join a team that values integrity and customer service while offering competitive compensation, robust benefits, and a supportive work environment where your contributions make a real impact!
To ensure Peace of Mind for every customer and each other through exceptional service.
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