Invasive/Non-invasive Scheduler

The primary responsibilities of the Invasive/Non-invasive Scheduler at CardioOne include scheduling both inpatient and outpatient surgeries as requested, obtaining patient demographics and insurance information, and contacting payers to verify benefits and secure necessary authorizations for cardiology services. This role requires effective coordination of services to ensure timely access to care.

To qualify for the Invasive/Non-invasive Scheduler position at CardioOne, candidates should have at least one year of scheduling experience in an ambulatory surgery facility, acute care hospital, or doctor’s office, preferably in a cardiology setting. A high school diploma or GED is required, along with strong communication skills and the ability to maintain patient confidentiality.

CardioOne supports its employees in the Invasive/Non-invasive Scheduler role by providing a competitive compensation package including medical, dental, and vision benefits. Employees also enjoy paid time off, a 401k plan with a company match, and a positive work environment focused on employee engagement and professional growth.

The work environment for an Invasive/Non-invasive Scheduler at CardioOne is fast-paced and collaborative, where coordination between various hospital departments is crucial. Employees are encouraged to work independently while being part of a supportive team that prioritizes exemplary patient experiences and engagement.

The salary range for the Invasive/Non-invasive Scheduler position at CardioOne is between $21 and $23 per hour, depending on experience. This competitive pay is complemented by a comprehensive benefits package that includes medical, dental, and vision insurance.

When answering this question, provide a detailed overview of your previous scheduling roles, emphasizing any experience within a cardiology environment. Highlight your familiarity with coordinating surgeries and procedures, as well as your ability to manage patient demographics and insurance information efficiently.

Discuss your approach to communicating with insurance companies, detailing your process for verifying benefits and obtaining authorizations. Mention your ability to prioritize cases based on urgency and follow up effectively to expedite responses, showcasing your understanding of authorization workflows.

Share specific examples of high-pressure situations you've encountered in your scheduling experience. Discuss the importance of organization and prioritization, along with any tools or techniques you use to maintain composure and ensure accuracy in your work.

Emphasize your commitment to patient confidentiality by explaining the practices you follow to safeguard sensitive information. Reference both company policies and your own ethical standards that prioritize patient privacy in every aspect of your role.

Discuss your method for creating and refining surgery schedules, highlighting how you ensure accuracy and clarity. Explain how you incorporate feedback from staff and cardiologists to finalize daily schedules, ensuring that all necessary information is communicated effectively.

Provide a specific instance where you implemented a system or process that improved scheduling efficiency. Discuss the impact it had on the team and patient care, and how this experience equips you to bring similar improvements to the Invasive/Non-invasive Scheduler role at CardioOne.

Demonstrate your knowledge of cardiology by discussing the types of procedures and services commonly found in the specialty. Highlight any relevant terms, the significance of timely scheduling, and how these factors contribute to successful patient outcomes.

Explain how you assess the urgency and complexity of procedures when many requests are received simultaneously. Discuss your criteria for prioritization, such as patient needs or time-sensitive factors, and how you remain organized and focused under pressure.

Reflect on your alignment with CardioOne's mission to improve patient outcomes and how your skills and experience as a scheduler can contribute to this goal. Mention specific aspects of the company that resonate with you, such as their commitment to innovation and value-based care.

List all relevant tools and software you have experience with, particularly those in healthcare settings. Provide examples of how you've used these tools to improve scheduling accuracy and efficiency, demonstrating your technical proficiency in the Invasive/Non-invasive Scheduler role.