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Infrastructure and Cloud Specialist - Information Systems

Job Description

TASK FORCE: Information Systems

JOB TITLE: One (1) Infrastructure and Cloud Specialist

CONTROL CODE: OTH-24-03


SUMMARY:

The Mayor’s Office of Management and Budget (OMB) is the City government's chief financial agency. OMB's staff of analysts and experts assembles and oversees the Mayor’s expense and capital budgets, which fund the services and activities of approximately 90 City agencies and entities.

Within OMB, the Information Systems Task Force supports the agency’s staff by providing the infrastructure and applications necessary for budget preparation and analysis.


JOB DESCRIPTION:

- Administer, maintain, and manage the company's IT infrastructure, including servers, networks, and storage systems.
- Develop and maintain cloud infrastructure strategies and solutions with a focus on Azure, ensuring scalability, reliability, and security.
- Administer the Microsoft 365 GCC tenant to manage communication and collaboration tools.
- Conduct regular system monitoring, performance optimization, and security assessments to proactively identify and address potential issues.
- Troubleshoot hardware and software problems and coordinate with vendors for technical support when needed.
- Collaborate with cross-functional teams to support IT projects and initiatives.
- Manage data backup and disaster recovery processes to ensure business continuity.
- Participate in disaster recovery planning, testing, and execution.
- Ensure compliance with industry standards and regulatory requirements.
- Provide technical support and guidance to other IT team members and stakeholders.
- Stay up-to-date with emerging technologies and industry trends to continually improve our IT infrastructure and cloud services.
- Provide mentorship and knowledge sharing to junior team members.
- All other duties as assigned.

Qualifications:

- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field.
- Proven experience in managing IT infrastructure and cloud environments, specifically Windows and Azure.
- Strong knowledge of networking principles, firewalls, and security protocols.
- Experience with virtualization technologies (VMware, Azure VM, Nerdio).
- Proficiency in scripting and automation tools (PowerShell, Azure CLI, etc.).
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication and interpersonal skills.
- Relevant certifications such as Microsoft Certified: Azure Administrator, AWS Certified SysOps Administrator, or Google Cloud Professional Cloud Administrator are advantageous.

We are seeking a highly skilled IT Infrastructure and Cloud Specialist to manage and optimize our agency's IT infrastructure and cloud services. The ideal candidate will have extensive experience in both on-premises and cloud environments, with a strong understanding of networking, storage, and virtualization technologies.

REQUIREMENTS:

Supervising Analyst ($95,208+): Bachelor's degree and a minimum of four years of full-time experience in Computer Science, Computer Engineering, Information Technology or a related field; or an awarded Master's degree in Computer Science, Computer Engineering or Information Technology with two years of relevant experience.

Unit Head ($117,935): Bachelor's degree and a minimum of four years of full-time experience in Computer Science, Computer Engineering, Information Technology or a related field; or an awarded Master's degree in Computer Science, Computer Engineering, Information Technology and two years of experience.

Qualifications

1. A baccalaureate degree from an accredited college.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$106571.5 / YEARLY (est.)
min
max
$95208K
$117935K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Infrastructure and Cloud Specialist - Information Systems, City of New York

If you’re a tech-savvy individual with a passion for IT infrastructure and cloud management, the role of Infrastructure and Cloud Specialist at the Mayor’s Office of Management and Budget (OMB) in New York City is made for you! In this exciting position, you'll be in charge of administering and optimizing the city’s IT framework, including critical servers, networks, and storage systems that play a vital role in supporting approximately 90 City agencies. You’ll develop and manage cloud infrastructure strategies, especially utilizing Azure to ensure our solutions are scalable and secure. Your daily routine may include handling Microsoft 365 GCC tenants, monitoring system performance, troubleshooting tech issues, and collaborating with diverse teams on essential IT projects. We appreciate a proactive attitude, so you’ll conduct regular assessments to ensure our infrastructure is running smoothly and adhere to industry compliance protocols. With at least four years of relevant experience, a Bachelor’s degree in a related field, and relevant certifications, you’ll bring in-depth understanding to our IT challenges. We value teamwork and mentorship, so you’ll also share your knowledge with junior team members, enhancing our collective capabilities. At OMB, your role as an Infrastructure and Cloud Specialist is not just about managing systems; it’s about shaping the future of our city’s technology landscape. Ready to dive into this adventure? Apply now!

Frequently Asked Questions (FAQs) for Infrastructure and Cloud Specialist - Information Systems Role at City of New York
What are the primary responsibilities of an Infrastructure and Cloud Specialist at the Mayor's Office of Management and Budget?

As an Infrastructure and Cloud Specialist at the Mayor's Office of Management and Budget, you will be responsible for administering and optimizing the IT infrastructure, developing cloud strategies with a focus on Azure, managing data backup processes, and ensuring compliance with industry standards. You’ll also troubleshoot issues, coordinate with vendors, and participate in disaster recovery planning.

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What qualifications are required for the Infrastructure and Cloud Specialist position at OMB?

To qualify for the Infrastructure and Cloud Specialist role at OMB, candidates must have a Bachelor’s degree in Computer Science, Information Technology, or related fields. A minimum of four years of relevant experience and certifications in cloud administration, like Microsoft Certified: Azure Administrator, are advantageous.

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How does the Infrastructure and Cloud Specialist contribute to the cloud strategies at the Mayor's Office of Management and Budget?

The Infrastructure and Cloud Specialist is crucial in developing and maintaining cloud infrastructure strategies at OMB. By focusing on Azure solutions, the specialist ensures scalability, reliability, and security, facilitating improved budget preparation and analysis capabilities for city agencies.

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What kind of technologies should an Infrastructure and Cloud Specialist at OMB be familiar with?

An Infrastructure and Cloud Specialist at OMB should have strong knowledge of networking principles, firewalls, and security protocols. Familiarity with virtualization technologies such as VMware and Azure VM, as well as proficiency with scripting tools like PowerShell, is also essential for the role.

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What are the career growth opportunities for an Infrastructure and Cloud Specialist at the Mayor's Office of Management and Budget?

Career growth opportunities for an Infrastructure and Cloud Specialist at OMB include advancing to higher supervisory roles, gaining additional cloud certifications, and increasing responsibilities within IT projects and leadership initiatives as technology continues to evolve.

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Common Interview Questions for Infrastructure and Cloud Specialist - Information Systems
Can you explain your experience with cloud infrastructure, particularly with Azure?

In your response, highlight specific projects where you developed cloud solutions with Azure, emphasizing your role, the challenges faced, and the outcomes achieved.

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How do you ensure the security and reliability of an organization’s IT infrastructure?

Discuss your approach to regular system monitoring, performance optimization, and conducting security assessments. Include tactics such as regular updates and adherence to compliance protocols.

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What steps do you take when troubleshooting a network issue?

Outline a systematic approach to diagnosing network problems. Include details on gathering data, assessing hardware, checking network configurations, and collaboration with team members.

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How do you stay updated with the latest technologies and trends in IT?

Mention specific resources you use to keep your knowledge current, such as online courses, professional networks, or technology forums, and how you apply this knowledge in your work.

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Describe a time you collaborated with a cross-functional team on an IT project.

Provide a detailed example that demonstrates strong communication and collaboration skills, focusing on the project goals and your contributions to its success.

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What experience do you have with disaster recovery planning?

Share your experience in developing disaster recovery plans, including specific scenarios, testing procedures, and your role in executing recovery strategies.

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Can you elaborate on your proficiency with automation tools like PowerShell?

Give examples of how you have used PowerShell or other scripting tools in your previous roles to automate tasks, and the benefits this brought to the organization.

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What strategies do you use to mentor junior team members?

Discuss your approach to mentoring, including providing guidance on challenging tasks, encouraging professional development, and sharing knowledge effectively.

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How do you prioritize tasks when managing multiple IT projects?

Explain your prioritization strategies, such as assessing project importance, deadlines, and resource availability, focusing on how you ensure successful project completion.

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What roles do you believe communication plays in IT infrastructure management?

Discuss the importance of clear communication in working with technical and non-technical stakeholders, ensuring everyone is aligned on project goals, and facilitating smoother project execution.

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DATE POSTED
January 5, 2025

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