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MACHINE LEADER

Job Description

If you are hired provisionally in this title, you must take and pass the Civil Service Exam, when it becomes available, to be eligible for continued employment.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for HRA’s various social service programs. Its many functions include facilities planning and coordination, design and construction, renovation, repair and maintenance, custodial and other building services, health/safety program coordination, lease and property management, land use and environmental review activities, contract administration for facilities services, and warehouse operations. GSS plays a major role in HRA emergency preparedness.

The Bureau of Printing and Distribution Services consists of the Print and Mail Distribution units that provides production and mail processing, high resolution digital printing, copying, collating, binding, packing, and distribution of such materials as letter, forms, brochures, procedures, manuals, newsletters, pamphlets, flyers, directories, and other publications.

General Support Services/ Bureau of Printing and Distribution Services is recruiting for one (1) Assistant Printing Press Operator to function as Machine Leader, who will:

- Interface with United States Postal Service utilizing Coding Accuracy Support System (CASS) & Presort Accuracy Validation and Evaluation (PAVE) move update software, maintaining documentation of Mailing List Correction (MLC) services accessed. Replenish funds for postage meters and ensure all mail trays are tagged and properly presorted with supporting documentation according to USPS rules and regulations.

- Prepare Welfare Management System (WMS), Paperless Office System (POS), Office of Revenue Investigation, Family Independence Administration (FIA), Office of Staff Resources (OSR), etc., and various centers specific mailing documents operating Production Mail Inserting Equipment, which receives its control function from the PC based Mail Run Data File (MRDF). Loads various barcodes as needed to align with the barcode on the letters and sets up the machine to handle flat and standard size envelopes.

- Train staff on the use and operation of Mail Inserters, Inkjet Addressing and Imaging Systems, Folders and Cutters and other digital mailing systems and processing equipment.

- Maintain FastForward United States Postal Service (USPS) reports, and move updates via File Transfer Protocol, Compact Disk, or diskette.

- Operate mail inserter PC controller by loading MRDF, configuring, and recording job data. Notifies supervisor / manager of any problems running a job whether it’s hardware, software, or operator training issue.

- Produce job work orders from various mailing systems and associates those work orders with the correct jobs ensuring to indicate correct envelope type, postage type, and mail expected date. In addition, closes out completed jobs indicating the date completed and the operators that produced the work.

- Generate and provides operator and machine productivity reports from mail insertion equipment to management.

- Process Negotiable Documents and verifies count according to agency policies and procedure.

- Supervise staff in the Supervisor of Office Machine Operations title including prioritizing work, taking time and attendance, and provides ongoing training as needed.

Hours/Schedule: Normal Business Hours.
Work Location: 10300 Foster Ave, Brooklyn NY 11236

ASSISTANT PRINTING PRESS OPERA - 92122

Qualifications

1. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and three years of satisfactory full-time experience operating a cylinder-type printing press using the offset-press printing process; or
2. Education and/or experience equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About MACHINE LEADER, City of New York

Are you ready to take on a rewarding role as a Machine Leader with the Department of Social Services in Brooklyn, NY? This position isn't just about operating machines; it’s about making a real difference in your community by ensuring efficient mail processing and distribution within vital social service programs. In this hands-on role, you’ll be interfacing directly with the United States Postal Service, utilizing advanced software like CASS and PAVE to maintain accurate mailing lists and ensure compliance with postal regulations. You will have the opportunity to train and mentor a team of staff on various mailing systems including inkjet addressing, mail inserters, and more, playing a key role in their professional development. The Machine Leader also oversees the operation of mail insertion equipment while ensuring that job reports are meticulously generated and that production goals are met. Your efforts will directly contribute to the effectiveness of programs that fight poverty and prevent homelessness in New York City. If you meet the educational requirements—having a four-year high school diploma and three years of experience operating a cylinder-type printing press—you could be the perfect fit for this role. Join a dedicated team committed to social support in an environment that values diversity and inclusion in the workplace. Come experience the satisfaction of knowing that your work in this Machine Leader position makes a positive impact on thousands of lives every day!

Frequently Asked Questions (FAQs) for MACHINE LEADER Role at City of New York
What are the responsibilities of a Machine Leader at the Department of Social Services?

As a Machine Leader at the Department of Social Services, your responsibilities include interfacing with the United States Postal Service, ensuring compliance with mailing regulations, overseeing the operation of mail insertion equipment, and training staff on various mailing systems. You'll also be responsible for maintaining documentation, preparing mailing documents for different departments, and generating productivity reports.

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What qualifications are needed to apply for the Machine Leader position with DSS?

To qualify for the Machine Leader position with the Department of Social Services, candidates should have a four-year high school diploma or its equivalent and at least three years of experience operating a cylinder-type printing press. Equivalent education or experience may also be considered. The role demands technical proficiency and a commitment to training staff effectively.

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Is there an exam requirement for the Machine Leader role at the Department of Social Services?

Yes, if you are provisionally hired as a Machine Leader, you will need to take and pass the Civil Service Exam when it becomes available. This is essential for maintaining your eligibility for continued employment in the position.

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What role does the Machine Leader play in emergency preparedness within the DSS?

The Machine Leader plays a critical role in emergency preparedness at the Department of Social Services by ensuring that mail operations remain efficient and effective during crises. Being proactive in maintaining the machinery and training staff ensures that the department can respond swiftly to urgent needs.

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How does the Machine Leader support the mission of the Department of Social Services?

The Machine Leader supports the mission of the Department of Social Services by ensuring that critical communication and documentation reach those in need efficiently. By overseeing the production and mailing of materials linked to essential services, the Machine Leader helps foster the department's efforts in reducing poverty and addressing homelessness.

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Common Interview Questions for MACHINE LEADER
Can you describe your experience operating printing presses?

In answering this question, focus on your specific experiences with different types of printing presses, detailing the types of jobs you've handled. Be sure to mention your familiarity with offset printing processes and how you've ensured quality control in your work.

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How would you handle a technical issue with the mail inserter equipment?

Discuss your troubleshooting process for technical issues, emphasizing your ability to assess problems, collaborate with technical support when necessary, and effectively communicate issues to your team and management.

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What strategies do you use for training staff on new machinery?

Talk about your experience in developing training programs and your approach to hands-on training. Emphasize the importance of providing clear instructions, demonstrations, and ongoing support while being patient and encouraging.

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How do you prioritize tasks when managing multiple mail projects?

Explain your method for prioritizing tasks, such as assessing deadlines, project importance, and resource availability. Share examples of how you've successfully managed competing deadlines while ensuring work quality.

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What is your experience with postal regulations and compliance?

Share your familiarity with USPS regulations and any experience you have had ensuring compliance in mailing processes. Highlight how your attention to detail has helped avoid errors and ensure the smooth operation of mail distribution.

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Can you provide an example of a time you improved mail processing efficiency?

Describe a specific situation where you identified a bottleneck in the mail process, the steps you took to improve it, and the measurable outcomes that followed—like reduced processing time or increased accuracy.

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How do you approach generating productivity reports?

Discuss your experience in data collection methods, analyzing metrics, and presenting findings. Emphasize the importance of accuracy and how your reports have contributed to management's decision-making.

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What motivates you to work in a social services environment?

Share your personal motivation for joining the social services field. Discuss how your values align with the mission of the Department of Social Services and how you aim to contribute to improving the lives of community members.

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Describe your experience with teamwork in a production environment.

Talk about your role in fostering teamwork within your production team. Mention specific instances where you’ve successfully collaborated with others to achieve goals and how strong communication plays a role in your teamwork.

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How do you stay current with changes in technology and machinery related to mail processing?

Explain your commitment to continuous learning, such as attending workshops, participating in training programs, and keeping up with industry trends. Emphasize how this helps you maintain efficiency in your role as a Machine Leader.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 19, 2025

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