People Operations Manager

The People Operations Manager at Click Therapeutics is responsible for ensuring operational excellence across all HR functions. This includes colleague lifecycle management, handling HR systems, data management, benefits administration, and driving HR projects. You will also focus on creating a positive workplace environment and maintaining compliance with legal and regulatory frameworks.

To apply for the People Operations Manager position at Click Therapeutics, candidates should have a Bachelor's degree in Human Resources Management or a related field, along with at least 5 years of progressive HR management experience in a technology company. Strong knowledge of HR best practices, payroll processing, and HRIS systems are also essential.

Click Therapeutics places a high emphasis on employee development. As the People Operations Manager, you'll have access to a professional development stipend and programs such as LinkedIn Learning. This ensures that you continuously grow in your career while contributing to our mission of delivering effective digital therapeutics.

At Click Therapeutics, you can expect a culture built on inclusivity, innovation, and collaboration. We are consistently recognized as a best place to work and emphasize a workplace where every team member can thrive and contribute to impactful changes within the digital health industry.

The People Operations Manager role at Click Therapeutics offers a competitive salary, annual performance-based cash bonuses, equity packages, and a robust benefits plan that includes medical, dental, vision, and unlimited PTO among other perks. We are committed to employee well-being and career development.

When discussing your experience with HR systems, focus on specific platforms you've used, like Paylocity if applicable. Explain how you've utilized these systems for managing employee data, payroll, and enhancing operational efficiency. Highlight any automations or improvements you implemented to streamline processes.

In your answer, emphasize the importance of staying updated on local, state, and federal regulations. Discuss any previous experiences where you developed or updated policies to meet legal requirements and how you communicated these changes to the team effectively.

When sharing a project experience, outline the challenge, your approach, and the outcome. Highlight your role in driving the project, coordinating with different teams, and ensuring results that positively impacted the organization and boosted employee morale.

Discuss how you handle onboarding, performance evaluation, and off-boarding. Emphasize your commitment to creating an engaging and supportive experience throughout the employee journey and how you leverage feedback to continuously improve these processes.

Share your strategies for fostering a positive workplace environment, such as implementing feedback mechanisms, organizing team-building activities, and ensuring open lines of communication. Highlight any specific initiatives you've taken to improve engagement in previous roles.

Talk about the importance of data-driven decision-making in HR. Mention tools and methods you've used for tracking key metrics and how this data informs your strategies to enhance colleague experience and organizational performance.

Emphasize your understanding of the importance of confidentiality in HR. Discuss your previous experiences or policies you've followed to ensure that sensitive information is protected and only accessible to those who need it.

Describe a specific situation where you addressed underperformance while maintaining respect for the individual. Focus on how you approached the conversation, set clear expectations, and supported the employee in their development.

Discuss the various resources you utilize, such as industry publications, professional networks, and conferences. Emphasize your commitment to continuous learning and adapting HR strategies to align with emerging trends.

Highlight the innovative approach of Click Therapeutics towards digital health and employee engagement. You can address the organization's commitment to growth, work-life balance, and the diverse team culture that encourages creativity and collaboration.