Lead HR Business Partner

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

We are looking for a strategic and people-driven Lead HR Business Partner (HRBP) to join our People Team in Bangladesh. This role is ideal for a proactive professional with a passion for driving business impact through HR initiatives. The Lead HRBP will act as a key advisor to leadership, fostering a high-performance culture, strengthening talent development, and ensuring seamless HR operations.

What You'll Do

Talent Acquisition:

• Partner with Hiring Managers: Work closely with hiring managers to assess recruitment needs, devise tailored strategies, and provide expertise in defining ideal candidate profiles for each role.

• Source & Screen Talent: Efficiently source, screen, and interview potential candidates, ensuring a seamless progression of candidates through the recruitment stages.

• Coordinate Interview Process: Schedule and lead interview debrief sessions to facilitate timely and informed hiring decisions.

• Drive Offer Strategy: Develop and execute closing strategies, providing candidates with the necessary information to make their decision-making process smooth and transparent.

• Evaluate Recruitment Success: Monitor the effectiveness of various recruitment methods, drawing insights to refine and optimize the talent acquisition process.

• Enhance Candidate Experience: Lead initiatives to ensure a positive experience for candidates and new hires, setting the stage for a successful journey within the company.

Strategic HR Partnership:

• Serve as a strategic advisor to business leaders, understanding company objectives and aligning HR strategies to drive business growth.

• Act as a trusted partner for employees and leadership, providing guidance on people-related matters such as workforce planning, talent retention, and organizational development.

• Lead organizational design and change management initiatives to optimize team structures and drive efficiency.

• Drive HR digital transformation by optimizing HRIS, automating processes, and leveraging data-driven decision-making.

• Investigate and resolve workplace issues, ensuring compliance with safeguarding policies and maintaining a secure and inclusive work environment.

Talent Management & Development:

• Develop and execute talent acquisition strategies to attract, hire, and retain top talent.

• Oversee the full-cycle recruitment and selection process, ensuring alignment with organizational goals.

• Implement and manage leadership development programs, succession planning, and career growth initiatives to foster internal mobility and leadership readiness.

• Conduct Training Need Analysis (TNA) to identify skill gaps and develop strategic employee growth plans.

• Drive engagement and retention strategies by analyzing employee pulse check data and implementing action plans for continuous improvement.

• Conduct exit interviews, analyze data trends, and implement retention strategies to improve employee satisfaction and reduce turnover.

HR Operations & Compliance:

• Ensure HR policies and practices comply with local labor laws and company standards.

• Partner with cross-functional teams to optimize HR processes, including payroll, benefits administration, and HRIS management.

• Develop, revise, and implement HR policies, processes, and Standard Operating Procedures (SOPs) to align with legal requirements.

• Oversee performance management frameworks by implementing SMART KPIs and 360-degree feedback mechanisms.

• Implement Performance Improvement Plans (PIP) for underperforming employees, integrating SMART KPIs to enhance workforce capability.

• Monitor key HR metrics (e.g., turnover rates, engagement scores, time-to-fill) and use data-driven insights to inform decision-making.

Employee Relations & Culture Building:

• Champion a culture of diversity, equity, and inclusion by driving initiatives that enhance belonging and collaboration.

• Provide coaching and support to managers on performance management, conflict resolution, and employee development.

• Design and execute employee engagement programs to foster a positive workplace culture.

• Organize and support culture-building initiatives, employee engagement programs, and well-being initiatives.

• Manage onboarding, offboarding, and separation processes, ensuring smooth HR operations.

What You Have

• Education: Bachelor’s and/or Master’s degree in Human Resources, Business Administration, Management, or a related field.

• Experience: Minimum 5+ years of experience in an HR Business Partner or similar HR leadership role, preferably in a fast-paced or startup environment.

• Strategic Thinking: Ability to align HR initiatives with business objectives and influence decision-making at all levels.

• Problem-Solving Skills: Strong analytical mindset with the ability to use HR metrics and data to drive solutions.

• Communication & Relationship Management: Exceptional interpersonal skills to build trust and collaborate effectively with stakeholders.

• Adaptability: Comfortable working in a dynamic, fast-evolving environment and navigating ambiguity.

Details:

• Shift: Hybrid Shift/Night Shift

• Workdays: Monday to Friday

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com or @commure.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.