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Territory Sales Representative - job 1 of 5

Job Description

As a Territory Sales Representative for the market leader in windows, you'll be part of a dynamic team where your contributions are valued, and your professional development is prioritized. Join us and become an integral part of our winning team.

This role will support retails sites within all 5 boroughs of NYC, including up to Yonkers and New Rochelle and all of Long Island. The ideal candidate will live in Brooklyn, Queens, or Nassau Co. 

Duties and Responsibilities

  • 50% Drive Special Order Sales: Increase market share by driving sales of special-order sales units, dollars, and average selling price in the following business segments: Millwork Department, and Customer Order Expeditor (COS), & Specialty Assistant Store Manager (SASM)
  • 15% Training: Provide product knowledge training, product demonstrations and comprehensive MyCD program training for all millwork and ProDesk associates
  • 10% Maintain Existing Stock Business: Work with Merchandising Execution Team (MET) to ensure stock product integrity & correct price labels. Use Digital Bay Service request (DBSR) to rate the bays and ensure projects are executed correctly. Inspect displays both in showroom and in-aisle. Review Planograms and make sure the bays are set to planogram
  • 10% Customer Rapport: Engage with everyone at the store including store managers, assistant managers, receiving, & order expeditors
  • 5% Sales Planning: Strategically plan weekly schedule and report sales activity using available tools, including CRM and Call Reporting applications
  • 5% Problem Resolution: Address customer complaints promptly, investigate issues, and recommend solutions to ensure customer satisfaction
  • 5% Management Feedback: Share feedback to sales team leadership on competitive environment within your sales territory, challenges to driving sales and opportunities to drive sales
  • Travel 25% + with overnights: Depending on your territory overnights will be required
  • Store Visit Protocol:
    • Time In Store: 45 – 60 minutes on average. Time spent in store should be based on TSR’s judgement of current needs
    • Pro Sales Desk & Millwork Desk – training millwork associates and appointment setting
    • General Housekeeping - Review of product literature, review of store stock using Orderup and partner with MET when applicable
    • Display Quality Check – Ensure all displays meet the company’s quality expectations (Ex: No rips in screens, window/patio doors operating as intended, displays intact with no defects, etc.)

Qualifications

  • Education: High School Diploma or equivalent required; bachelor’s degree preferred
  • Experience: Proven direct sales experience in the building products industry preferred
  • Industry Knowledge: Understanding of the building products industry and home improvement retail channel preferred
  • Skills/Qualifications:
    • Strong problem-solving, negotiation, and communication skills essential
    • General knowledge of major competitive brands within the industry
    • Proficient in Microsoft Office applications including Word, Excel, and PowerPoint
    • Solid time management skills with the ability to prioritize multiple responsibilities effectively
    • Strong interpersonal and teamwork skills with a high level of integrity and personal motivation
    • Being adaptable and open to new ways of working is crucial. Embrace change with a positive mindset
    • Ability to bounce back from setbacks, stay focused, and maintain productivity during challenges
    • Be willing to adapt to new processes, technologies, and ways of thinking
    • Collaborate with colleagues, share insights, and work together to achieve common goals
    • Bilingual (Spanish) preferred 

Additional Information

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

*Full-time is defined as regularly working 30+ hours per week.**Union programs may vary depending on the collective bargaining agreement.

All your information will be kept confidential according to EEO guidelines.

The US base salary for this role is $60,000 annually + Sales Incentive Plan + $750 monthly car allowance + medical, dental, vision benefits starting day 1 + 401k and PTO. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. (Full-time is defined as regularly working 30+ hours per week.)

Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan or policy statement, please contact Human Resources at 281-897-7788 or [email protected]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [email protected]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

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CEO of Cornerstone Building Brands
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What You Should Know About Territory Sales Representative, Cornerstone Building Brands

If you’re looking for a dynamic role in sales with great room for growth, the Territory Sales Representative position at Cornerstone Building Brands could be the perfect match for you! Based in Brooklyn, New York, you’ll play a pivotal role in connecting with retail sites across all five boroughs of NYC, Yonkers, New Rochelle, and Long Island. With approximately 50% of your time focused on driving special order sales, you’ll get to showcase your abilities in increasing market share and sales dollars. But that’s not all! Training is also a big part of your role, as you'll be equipping millwork and ProDesk associates with the product knowledge they need to excel. Your responsibilities will include maintaining existing stock business while ensuring product integrity, all while building strong relationships with store personnel. Your knack for strategic planning, efficient problem resolution, and market feedback will help you thrive in this fast-paced environment. Cornerstone Building Brands offers a competitive salary starting at $60,000 plus an enticing Sales Incentive Plan, along with benefits beginning on your first day, making it a fantastic opportunity for someone looking to elevate their sales career. We value a commitment to our community and strive to create a diverse working environment. So, if you're adaptable, motivated, and ready to embrace new challenges, join us to be a part of this exciting journey!

Frequently Asked Questions (FAQs) for Territory Sales Representative Role at Cornerstone Building Brands
What are the responsibilities of a Territory Sales Representative at Cornerstone Building Brands?

As a Territory Sales Representative at Cornerstone Building Brands, you will engage in driving special order sales, provide product training, and maintain the integrity of existing stock. This also involves visiting retail sites, training associates, and addressing customer complaints to enhance satisfaction. The role includes strategic planning of your schedule and utilizing CRM tools to track your sales activities.

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What qualifications are required for the Territory Sales Representative position at Cornerstone Building Brands?

To qualify for the Territory Sales Representative position at Cornerstone Building Brands, a High School Diploma or equivalent is required, while a bachelor’s degree is preferred. Experience in direct sales, particularly in the building products industry, is also highly valued. Strong communication, problem-solving skills, and proficiency in Microsoft Office applications are essential for success in this role.

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Is experience in the building products industry necessary for a Territory Sales Representative at Cornerstone Building Brands?

While experience in the building products industry is preferred for the Territory Sales Representative role at Cornerstone Building Brands, it is not strictly necessary. What is essential is a proven track record in direct sales, strong interpersonal skills, and a willingness to learn and adapt to an evolving market.

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What kind of training and support do Territory Sales Representatives receive at Cornerstone Building Brands?

Territory Sales Representatives at Cornerstone Building Brands receive comprehensive training that includes product knowledge, hands-on demonstrations, and familiarity with the MyCD program. Support is continuous, allowing representatives to effectively engage with customers and enhance their selling capabilities effectively.

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What benefits does Cornerstone Building Brands offer to its Territory Sales Representatives?

Cornerstone Building Brands offers an attractive benefits package to its Territory Sales Representatives, including medical, dental, and vision benefits starting on the first day. Additionally, team members enjoy PTO, life insurance, 401k, and opportunities for professional development, a car allowance, and much more to support a balanced work-life environment.

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Common Interview Questions for Territory Sales Representative
Can you explain how you would drive sales of special-order products as a Territory Sales Representative?

In an interview, you can explain that driving sales of special-order products involves understanding customer needs, effectively demonstrating the value of these products, and leveraging your knowledge of the market to tailor your sales approach. Providing personalized service can greatly enhance customer interest.

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How would you handle a customer complaint in your role as a Territory Sales Representative?

To effectively answer, describe how you would actively listen to the customer’s concerns, empathize, and ensure them that you are dedicated to finding a solution. Following this, identify the issue, investigate thoroughly, and offer practical resolutions to restore the customer's satisfaction.

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What strategies would you employ for maintaining strong relationships with retail partners?

During your answer, highlight the importance of regular communication, being present in the stores, and understanding each partner's specific needs. Discuss how you would actively seek feedback and work collaboratively to drive sales and address challenges together.

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How do you prioritize tasks in a fast-paced sales environment?

Explain your approach to time management, such as maintaining a prioritized schedule that allows you to allocate time for sales visits, administrative tasks, and training sessions. Mention the use of tools like CRM systems to track sales activity and deadlines effectively.

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What experience do you have in training others, and how would that benefit your role as a Territory Sales Representative?

Share any previous experience you have in training others, emphasizing your ability to communicate complex product details clearly. Convey how this experience equips you to train store associates effectively, ensuring they are knowledgeable about the products and can assist customers better.

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How familiar are you with the building products industry and its competitive landscape?

Demonstrate your knowledge of the building products industry by discussing major products and trends. Highlight your understanding of competitive brands and your ability to use this insight to inform your sales strategy.

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Describe a challenging sales scenario you faced and how you overcame it.

Prepare a story that illustrates your problem-solving skills. Discuss the challenge, your analytical approach to finding a solution, what actions you took, and the positive outcome that resulted from your efforts.

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How do you stay motivated during slow sales periods?

Consider sharing that staying proactive is key. Discuss how you set personal goals, look for new leads, and focus on strengthening relationships during downtimes, ensuring you're prepared when the market picks up again.

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What role does teamwork play in your approach as a Territory Sales Representative?

Emphasize that teamwork is crucial for success in this position. Discuss how collaboration with store staff and your sales team fosters a supportive environment that leads to effective problem-solving and collective goal achievement.

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Are you comfortable with travel as a Territory Sales Representative, and how do you manage it?

Confirm your comfort with travel and explain how you approach the logistics of travel for sales. Mention your strategies for maintaining work-life balance and staying productive while traveling.

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At Cornerstone Building Brands, our people are what make the difference. Through the core values, consistent behaviors and mindsets embraced by our employees, we have built a culture dedicated to understanding our customers’ needs and what matters...

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March 21, 2025

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