Operations Expert, AVP

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Job Description:

Job Title: Operations Expert, AVP

Location: Pune, India

Role Description

Positive Impact- It’s what drives us. More than a claim, this describes the way we do business.
Our purpose as a business is to enable economic growth and societal progress. We want to be a bank that creates a positive impact for clients, employees, investors, and society.
We’re committed to being the best financial services provider in the world, balancing positive impact with precision to deliver superior solutions for our clients.
This is made possible by our people: agile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape.
As you’ll discover, our culture supports this. Diverse, international, and shaped by a variety of different perspectives. We are driven by a shared sense of purpose. At every level agile thinking is nurtured. And at every level agile mind are rewarded with competitive pay, support, and opportunities to excel.
At the heart of Deutsche Bank’s client franchise is the Corporate Bank, a market leader in risk management for FX and Rates, Cash Management, Lending, Trade Finance, Trust and Agency Services as well as Securities Services.
Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, managing leading Global Custodian, Private Equity, Sovereign Wealth funds - our universal expertise and global network allows us to offer truly integrated and effective solutions.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your key responsibilities

Knowledge of Exports, Imports, LC issuance, Bank guarantee, Financing product with regards to India regulations & understanding of UCP, URC, ISBP, URDG.
Maintain & enhance client relationship by resolving issues promptly.
Leading and guiding team in managing relationships with clients to ensure their requests / complaints / etc. are addressed in timely manner.
Acting as Key contact point; First point of contact for large MNCs/ Clients
Responsible for client coverage for transactional delivery and structure solutions in coordination with Product partners across Corporate Bank.
Work with internal teams on analysis and development of transaction ideas, structuring of solutions for trade finance & discussions with clients for enablement of these solutions.
Transaction coordination – both internally as well as with clients / 3rd parties (counterparties, law firms, auditors etc.)
Work closely with internal stakeholders including Product Management, Legal, Compliance, Sales colleagues in developing product solution, taking into consideration UCP, URC, ISBP, URDG and other technical and India regulatory requirements.
Assisting in data extraction/MIS preparation for client behavior
Streamlining of process, Automation, facilitate MI and Analytics
Self-managing client High level escalations by speaking to client’s senior stakeholder.
Maintain positive and proactive interaction with internal stakeholders.
Accountable for upholding Bank vision and values statement.
Challenge the status quo and adaptability to change, balance with strong team spirit and strict compliance culture.
Experience of handling larger teams, Project Implementation & migration of activities.
Ensure adherence to Internal & Regulatory guidelines, Control & Compliance aspects.
Manage team independently & ensure work life balance.

Your skills and experience

Desired background: Graduate/ Post graduate/ MBA Finance / CAs with more than 8-12 years’ experience in Trade Finance roles (across LC, BG, Import – Export docs, Financing, structured products, supplier finance, etc.)
Comprehensive knowledge of FEMA & RBI Master Directions.
Extremely strong written and verbal communication skills
Driven and motivated to work under tight timelines
Extremely diligent and hardworking to efficiently manage deadlines across multiple products.
Excellent skills in using MS Office – Power point and Excel
Managing and leading Trade Finance Service teams will be an added advantage
Experience in customer service especially in handling large corporates and multinational companies, devising MIS, running initiatives within a complex organizational structure and people management experience.

How we’ll support you

Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Operations Expert, AVP, DB

As an Operations Expert, AVP at Deutsche Bank in Pune, you'll be in the dynamic heart of our Corporate Bank, where your expertise will directly influence client relationships and operational excellence. Your role is pivotal, supporting our mission to drive economic growth and societal progress. With a solid background in trade finance, including knowledge of LC issuance, import-export documentation, and regulations such as UCP, URC, and ISBP, you will ensure smooth transactional delivery while guiding a dedicated team. Your day-to-day will revolve around maintaining and enhancing client relationships, promptly resolving issues, and acting as the key point of contact for large multinational corporations. Collaborating closely with internal teams, you will analyze and develop transaction ideas, structure innovative solutions, and coordinate with various stakeholders. Your leadership will facilitate a proactive approach in managing escalations and adhering to regulatory guidelines. We value a supportive culture where agile thinking thrives, and you will enjoy a comprehensive benefits package that includes a best-in-class leave policy, childcare assistance, and opportunities for continuous learning. If you have over 8 years of experience in trade finance roles and are passionate about driving impactful solutions, then this is the perfect opportunity for you to join a team that shares your ambitions for excellence. Become a part of Deutsche Bank’s transformational journey and experience the rewarding impact of your work.

Frequently Asked Questions (FAQs) for Operations Expert, AVP Role at DB

What are the key responsibilities of an Operations Expert, AVP at Deutsche Bank?

As an Operations Expert, AVP at Deutsche Bank, you'll be responsible for maintaining and enhancing client relationships, resolving issues promptly, and leading a team in managing client interactions. You'll also be crucial in transaction coordination, working with various internal departments, and ensuring compliance with internal and regulatory guidelines.