Assistant Manager(07804) - 902 N La Cienega Blvd.

As an Assistant Manager at Domino's Pizza, your primary responsibilities center around ensuring shift efficiency. You will oversee cost controls, manage inventory, maintain excellent customer relations, and ensure adherence to company policies. You're the go-to person for staffing and training team members, handling paperwork, and guaranteeing that the store operates under the highest standards of cleanliness and service. This role also involves financial aspects such as cash control and meeting profitability goals.

To apply for the Assistant Manager position at Domino's Pizza, you typically need prior experience in a supervisory role in a fast-paced environment. Strong mathematical skills for managing cash and inventory are essential. It's also important to possess good communication skills, both verbal and written, to effectively lead a team and engage with customers. A commitment to adhering to company policies and a passion for delivering outstanding service will also be key assets for candidates.

The Assistant Manager position at Domino's Pizza is a stepping stone to numerous career advancement opportunities. Many team members start their journeys with us as delivery drivers, moving up to assistant managers, and ultimately striving for roles like general manager or even franchise ownership. Our company is dedicated to coaching and developing leaders from within, allowing you to build a rewarding career while gaining valuable skills along the way.

The work culture for an Assistant Manager at Domino's Pizza is vibrant and fun, encompassing a team-oriented environment. At Domino's, we appreciate diversity and value each team member's unique contributions, fostering an atmosphere where everyone can thrive. We encourage open communication and collaboration, promoting a sense of belonging and camaraderie among staff, making it an enjoyable place to work every day.

Yes, training is thoroughly provided for new Assistant Managers at Domino's Pizza. We believe in setting you up for success from day one. You'll receive on-the-job training that covers all aspects of the role, ensuring you understand company policies, operational procedures, and customer service techniques. Moreover, you'll receive support from experienced managers who are invested in your development and success.

When prioritizing tasks during a busy shift, it's vital to assess immediate needs first, such as customer service and team support. Communicate clearly with your team to delegate responsibilities and ensure everyone knows their roles. Utilize checklists to keep track of pending tasks, and remain flexible as new needs arise, adjusting priorities accordingly while maintaining high service standards.

Absolutely! In a previous role, I noticed two team members were not getting along, which was affecting morale. I initiated a private conversation with each person to understand their perspectives and encouraged them to express their concerns respectfully. I then facilitated a meeting where they could openly discuss their issues, guiding them to find common ground. This not only resolved the conflict but also strengthened their working relationship.

To ensure excellent customer service, I prioritize training my team on the importance of a positive customer experience. I encourage active listening and prompt responses to customer inquiries. Monitoring service quality during shifts and seeking real-time feedback from customers allows us to adapt and improve continuously. Celebrating team successes in providing great service reinforces this focus.

Handling inventory management as an Assistant Manager involves regular audits and an understanding of sales trends to forecast needs. I maintain organized stock levels, ensuring everything is properly recorded and accounted for. When supplies run low, I promptly communicate with suppliers for replenishment, and work directly with my team to avoid wastage, promoting cost-effective practices.

Training new employees involves hands-on practice and clear guidance. I use a structured onboarding program that covers essential skills, such as customer interactions and operational tasks, using shadowing with experienced staff. Regular feedback sessions allow newbies to ask questions in a supportive environment, and I adjust training methods based on individual learning styles for maximum effectiveness.

Motivating my team during peak hours involves creating a positive and energetic atmosphere. I make sure to acknowledge their efforts and celebrate small victories in real-time. I often employ morale-boosting techniques like team shout-outs or setting collective targets, rewarding achievements with team incentives, sparking enthusiasm and encouraging everyone to work together towards the common goal.

Once, I faced a situation where I had to decide whether to let an employee go due to repeated tardiness. After assessing the issue, I had a one-on-one conversation to understand any underlying difficulties. I learned it stemmed from personal challenges, and after providing support and an improvement plan, the employee turned their attendance around. Tough decisions require compassion and understanding.

Some of the biggest challenges faced by an Assistant Manager include managing a diverse team effectively and ensuring consistent customer satisfaction during busy shifts. Balancing staff schedules, supervising employees, and maintaining high service standards can be tough. However, addressing these challenges with strong communication and organization helps create a thriving work environment.

I view feedback from upper management as invaluable guidance for growth. I make it a priority to listen closely and understand their perspectives, valuing their insights to improve my performance. I regularly implement their suggestions and ask for clarification if needed, to ensure I’m aligned with company goals while also sharing any team ideas or concerns that could enhance our operations.

Maintaining store cleanliness and safety standards begins with leading by example. I implement daily checks to ensure all areas are tidy and equipment is up to safety code. I encourage team members to take ownership of their spaces and engage in routine cleanliness practices. Additionally, regular safety training sessions reinforce the importance of adhering to safety protocols for both staff and customers.