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Full-time Internship Operations Americas

Ready to lead, disrupt and reinvent the sleep industry?


We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day. 

  

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!


Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. One of Europe's fastest-growing start-ups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off.

 

For our recently launched Mexico Office, we are looking for highly ambitious and motivated people that are looking for a great challenge. Emma is exactly the right place for you if you want to be part of the exciting journey to make Emma the leading sleep-tech company in Latin America. We want your ideas to have impact from the first day so that we can together chase growth and ambitious goals.


What you will do:
  • You will implement relevant and efficient processes
  • You will be coordinating with our external partners, including warehouses, couriers and suppliers.
  • You will be identifying operational weaknesses and develop optimization proposals


This is what you´ll bring to us:
  • You like to think and act rationally and effectively
  • You have a very good command of Excel
  • You are fluent in English and Spanish
  • You are motivated and eager to learn


What we offer:
  • A combination of personal and company growth to accelerate your career and help you reach your goals.
  • Flexible conditions (incl. Home Office) and a brand-new office space in Roma Norte
  • Pet friendly office
  • Competitive and above average internship salary
  • The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team and learn from experts in diverse fields.
  • Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA.
  • Well-being activities with the Emmies in Mexico City.


Become an Emmie


Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. ​


We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.


Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

Average salary estimate

$17500 / YEARLY (est.)
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$15000K
$20000K

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What You Should Know About Full-time Internship Operations Americas, Emma – The Sleep Company

Are you ready to dive into the exciting world of operations at Emma – The Sleep Company as a Full-time Internship in Operations Americas? Based in the vibrant heart of Mexico City, this role is perfect for those who have a passion for optimizing processes and collaborating with a diverse team. At Emma, we’re not just about mattresses; we’re on a mission to disrupt and reinvent the sleep industry, and we want you to be part of our journey! You’ll get hands-on experience coordinating with external partners like warehouses and suppliers, while also implementing effective processes that will help streamline our operations. This isn’t just any internship; it’s your chance to make a real impact from day one. We highly value innovation and are eager to hear your ideas on enhancing our operations. You’ll flourish in our open and collaborative atmosphere, where learning is a key part of your experience. With flexible working conditions, a pet-friendly office, and an internship salary that's above average, we believe in supporting our interns not just professionally but personally too. Join a community driven by ambition and a shared goal of being the leading sleep-tech company in Latin America. So, if you have a keen analytical mind, proficient Excel skills, and are fluent in both English and Spanish, let’s chat about how you can contribute to making Emma's ambitious goals a reality!

Frequently Asked Questions (FAQs) for Full-time Internship Operations Americas Role at Emma – The Sleep Company
What responsibilities will a Full-time Internship Operations Americas at Emma involve?

As a Full-time Internship in Operations Americas at Emma, you will be responsible for implementing efficient processes, coordinating with external partners such as warehouses and suppliers, and identifying operational weaknesses to develop optimization proposals. Your role will be essential in driving operational excellence and supporting our mission to lead the sleep-tech industry in Latin America.

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What qualifications are required for the Full-time Internship Operations Americas position at Emma?

To qualify for the Full-time Internship Operations Americas position at Emma, candidates should possess strong analytical skills, a deep understanding of Excel, and be fluent in both English and Spanish. We seek motivated individuals who are eager to learn and contribute innovative ideas to maximize operational efficiency.

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What growth opportunities does Emma offer interns in the Full-time Internship Operations Americas role?

Emma offers a range of growth opportunities for interns in the Full-time Internship Operations Americas role, including mentorship from experienced professionals, hands-on experience with real projects, and the ability to take on responsibility from day one. Our focus on personal and company growth ensures that you will accelerate your career while playing a pivotal role in our ambitious goals.

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Is the Full-time Internship Operations Americas position at Emma a remote role?

The Full-time Internship Operations Americas position at Emma will offer flexible working conditions, including the opportunity for remote work. However, you will primarily be based in our brand-new office space in Roma Norte, Mexico City, allowing for an enriching combination of in-person collaboration and remote flexibility.

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What type of culture can interns expect at Emma during the Full-time Internship Operations Americas?

Interns at Emma can expect a welcoming and diverse culture that thrives on collaboration, knowledge sharing, and innovation. With team members from over 60 nationalities, you’ll find a vibrant workplace that celebrates diversity and encourages fresh perspectives as we work together towards redefining the sleep industry.

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Common Interview Questions for Full-time Internship Operations Americas
What do you think is the most important skill for an Operations Intern at Emma?

The most essential skill for an Operations Intern at Emma is the ability to think rationally and effectively when addressing operational challenges. Be ready to provide examples of how you've utilized analytical thinking in past experiences to solve problems effectively.

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How would you handle a situation where an operational partner is consistently underperforming?

In such a scenario, I would first analyze the performance data to identify specific areas of concern. Then, I would initiate open communication with the partner to understand their challenges and collaborate on a plan for improvement. Sharing constructive feedback and setting clear expectations would be key.

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Can you provide an example of how you’ve used Excel in a past project?

Yes, in my previous experience, I created a comprehensive report using Excel to analyze sales data. I utilized functions like pivot tables and VLOOKUP to identify trends and insights, which helped the team make informed decisions to optimize inventory management.

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What interests you about working in operations at Emma?

I am highly motivated by the opportunity to impact organizational efficiency and contribute to innovative projects. Emma's mission to disrupt the sleep industry resonates with me, and I am excited to be part of a vibrant team focused on continuous improvement and teamwork.

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How do you prioritize tasks when managing multiple projects?

I prioritize tasks based on deadlines and project significance. I typically utilize tools like to-do lists or Trello to keep track of project progress, which allows me to allocate my time effectively while ensuring all tasks are completed efficiently and on time.

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What do you consider a successful collaboration with a team?

A successful collaboration involves open communication, respect for diverse perspectives, and a shared goal. It’s about working together to leverage strengths and address weaknesses while maintaining a positive atmosphere where all ideas can be expressed.

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How do you approach learning in a fast-paced environment like Emma?

I approach learning by embracing a proactive attitude, seeking mentorship, and utilizing available resources. I also make it a point to learn from feedback and experiences to continue refining my skills and knowledge to keep pace with the dynamic nature of operations.

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What strategies would you use to identify operational weaknesses?

I would utilize data analysis to pinpoint inefficiencies, conduct regular audits of operational processes, and gather feedback from team members involved. This approach would allow me to develop well-informed proposals for optimization.

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Tell us about a time you contributed an innovative idea in a previous role.

In my last role, I proposed a new inventory management system that utilized automation to better track stock levels. This idea reduced redundancies and improved our supply chain efficiency, showcasing my ability to think outside the box for practical solutions.

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How do you stay organized in a busy work environment?

I stay organized by maintaining a structured calendar, using digital tools to streamline task management, and regularly reviewing my objectives. By setting clear daily goals, I ensure that I stay on task and optimize my productivity during busy periods.

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Emma - The Sleep Company is a founder-managed company and with 1.5 million mattresses sold in 2020, the world's leading D2C sleep brand. Founded in 2013 as Bettzeit GmbH by Dr. Dennis Schmoltzi and Manuel Mueller, the Sleep Tech company is based i...

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Internship, hybrid
DATE POSTED
March 22, 2025

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