Job details

Exit Booth Agent

Get a free resume review

Overview

Get on the fast track to a more rewar.ding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National and Alamo has an exciting opportunity for an Exit Booth Agent at the Orlando Airport. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

We offer:

Paid time off
Health Benefits
Employee discounts
401k retirement plan
Training and development

This position is located at the Orlando Airport (zip code 32827).

This position pays $15.00 / hour ($15.50 / hour after 4pm) PLUS monthly customer service bonus incentives and incentives for performance.

Apart from religious observation, interested candidates must be willing to work the following full-time (40 hour/week) EVENING shift schedule, including weekends. Days off will be on weekdays.

Responsibilities

Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to Emerald Aisle members by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years of age
High School Diploma or G.E.D. required
Minimum of 1 year experience handling customer service responsibilities
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related convictions on driving record in the past 5 years
Must be able to understand, read, write and speak English
Must be willing to work at the Orlando International Airport (zip code 32827)
Must be willing to accept pay of $15.00/hour ($15.50/hour after 4pm) plus incentives
Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends. Days off will be on weekdays.

Average salary estimate

$31790 / YEARLY (est.)

min

max

$31200K

$32380K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Exit Booth Agent, Enterprise Holdings

Are you ready to kickstart a fulfilling career as an Exit Booth Agent with National Car Rental and Alamo Rent A Car right at the bustling Orlando Airport? We're on the lookout for friendly and efficient individuals who can deliver outstanding service while managing the rental car assignment process. As part of our energetic team, your role will involve verifying driver information and vehicle details to ensure a seamless rental experience for our customers. You’ll be in the heart of the action—greeting customers with a smile, providing them with essential information, and ensuring that every aspect of the rental process runs smoothly. In addition to a competitive base pay of $15/hour (with an increased rate of $15.50 after 4pm), you can also earn monthly customer service bonuses, making this position a lucrative opportunity for those who thrive in a fast-paced environment. We believe in fostering both our employees and customers, which is why we offer training, health benefits, employee discounts, and a 401k retirement plan. If you're enthusiastic about delivering top-notch customer service and are available for full-time evening shifts including weekends, we can't wait to hear from you. Your adventure begins with National and Alamo—apply today and unlock endless career potential!

Frequently Asked Questions (FAQs) for Exit Booth Agent Role at Enterprise Holdings

What are the main responsibilities of an Exit Booth Agent at National Car Rental and Alamo Rent A Car?

The main responsibilities of an Exit Booth Agent at National Car Rental and Alamo Rent A Car include helping customers during the rental process by preparing rental documents, verifying car information, and providing directions or local area information. You’ll also ensure that the booth is presentable and adequately stocked while focusing on excellent customer service.