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Business Analyst III (Product Owner) - Document Management, IS Operational Experience

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 18,000 trained professionals
  • 350+ locations worldwide across 60+ countries
  • Fortune 500
  • Globally unified systems

Job Description

Our software business systems are built to provide efficiency and functionality to our branch offices and warehouses, allowing Expeditors to provide outstanding customer service and competitive rates. Our internal and external systems are an integrated suite of collaborative supply chain software applications that are designed to assist our operations teams and customers in managing international and domestic shipping challenges.

The document management team focuses on building and sustaining the digital creation, storage, and movement of documents related to shipments, supply chain, customs, and accounting.

 Job Description

You will be part of an Agile Team that strives to ensure our systems support our users, and ultimately shareholders, by providing the value they need most. You will have a direct role in driving a shared understanding of business goals and objectives between Business and IS, to deliver quality systems that meet business needs. By employing a variety of business, process, data, and system analysis techniques, the Business Analyst aligns stakeholders, reduces ambiguity and risk, and defines solutions that meet defined goals and objectives. The successful Business Analyst on the Document Management team is passionate about making sure the team is adding the most value possible for its stakeholders.

 Responsibilities:

  • Collaborate with Product Manager, architects and program stakeholders in building and prioritizing team backlog.
  • Elicit and analyze functional and non-functional requirements.  Craft meaningful requirements and specifications that align stakeholder needs to system capabilities. 
  • Create clearly defined user stories.
  • Lead requirements discussions, specification reviews, and backlog grooming sessions to achieve shared understanding.
  • Collaborate to design high-value and sensible IS solutions, making sure both functional and non-functional requirements are addressed in the design and the test plans.
  • Help the team meet its objectives by assisting with other aspects of the development process where possible.
  • Proactively and continuously improve business and system knowledge and improve processes.

This position is on-site and will reside in the greater Seattle, WA. area at one of the following locations depending on availability. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.

  • Downtown Seattle
  • Federal Way
  • Lynnwood
  • Bellevue (Factoria)

Qualifications

MINIMUM QUALIFICATIONS

  • Bachelor's degree, or equivalent, in Computer Science or a closely related field of study (such as Management Information Systems).
  • 5+ years of business, process, data, and/or systems analysis experience in software development.
  • Aptitude for business analysis demonstrated through applied skills and knowledge.
  • Proficiency with the system development lifecycle, including agile techniques.
  • Effective at navigating ambiguity and driving diverse teams towards clarity and consensus.
  • Effective at eliciting, analyzing, and crafting meaningful stakeholder requirements and specifications. 
  • Effective at researching and resolving issues. 
  • Ability to simplify complex business and technical needs.
  • Ability to clearly communicate details and concepts to a broad range of audiences.
  • Ability to compose concepts, ideas, and designs into actionable, measurable deliverables.
  • Outstanding interpersonal skills, as well as verbal and written communication skills.

DESIRED QUALIFICATIONS

  • Broad knowledge of database structures, data relationships, and data modeling.
  • Working knowledge of the Unified Modeling Language (UML) with the ability to effectively communicate business requirements through Business Object Models, State Diagrams, and other UML diagrams.
  • Demonstrated leadership.
  • SAFe familiarity and/or certification.
  • Experience working in a logistics business domain.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

Additional Information

Expected base salary:  $100,000 to 145,000

Expeditors offers competitive benefits to all full-time employees including:

  • Paid vacation
  • Holidays (10)
  • Flexible Days (2)
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
  • 401(k) Retirement Savings Plan with employer match
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
  • Paid Parental Leave (additional eligibility criteria)
  • Dependent Care Flexible Spending Account (DC FSA)
  • Commuter Benefit
  • Employee Assistance Program (EAP)
  • Training and Personnel Development Program
  • Educational Assistance and Reimbursement
  • Position is full time (40 hours per week) Monday through Friday 

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$122500 / YEARLY (est.)
min
max
$100000K
$145000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Analyst III (Product Owner) - Document Management, IS Operational Experience, Expeditors

Join Expeditors as a Business Analyst III (Product Owner) on the Document Management team, nestled in the heart of Seattle. Here at Expeditors, we believe in being in the information business rather than just shipping. You’ll be part of an Agile Team that is dedicated to enhancing our systems and ensuring they fulfill the needs of both users and stakeholders. Your role will be pivotal in driving a shared understanding of business goals, collaborating closely with the Product Manager, architects, and program stakeholders to build and prioritize the team’s backlog. You’ll delve into analyzing both functional and non-functional requirements, crafting meaningful user stories, and leading discussions that foster a clear understanding across teams. Your experience in business, process, and systems analysis will shine as you help design and implement high-value IS solutions that address complex needs. With no shortage of opportunities for growth, you’ll be encouraged to continuously improve your business and system knowledge while actively contributing to the development process. If you're passionate about logistics and making a tangible impact, Expeditors is the perfect place to further your career and support our mission.

Frequently Asked Questions (FAQs) for Business Analyst III (Product Owner) - Document Management, IS Operational Experience Role at Expeditors
What are the primary responsibilities of a Business Analyst III (Product Owner) at Expeditors?

As a Business Analyst III (Product Owner) at Expeditors, you'll collaborate with various stakeholders to prioritize project backlogs, analyze user requirements, and craft detailed user stories. You will also lead discussions to align teams and ensure that solutions meet quality standards while assisting in the software development process.

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What qualifications do I need for the Business Analyst III (Product Owner) position at Expeditors?

To qualify for the Business Analyst III (Product Owner) role at Expeditors, you should have a Bachelor's degree in Computer Science or a related field, along with over 5 years of experience in business, process, or systems analysis. Proficiency in Agile methodologies, effective communication, and the ability to simplify complex needs are crucial for success.

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How does the Business Analyst III (Product Owner) contribute to the Document Management team at Expeditors?

The Business Analyst III (Product Owner) plays a vital role in the Document Management team at Expeditors by ensuring that software solutions align with business objectives and stakeholder needs. This includes collaborating with product managers, leading requirements discussions, and helping to design effective IS solutions that enhance the efficiency of our operations.

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What kind of work environment can I expect as a Business Analyst III (Product Owner) at Expeditors?

At Expeditors, you can expect a friendly and professional work environment that fosters collaboration and innovation. The company values teamwork and offers a supportive atmosphere for its employees, contributing to an engaging culture in the fast-paced logistics landscape.

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Is the Business Analyst III (Product Owner) position at Expeditors remote or on-site?

The Business Analyst III (Product Owner) position at Expeditors is on-site, located in the greater Seattle area. While there are multiple locations available, candidates must be local or willing to relocate, as relocation assistance is not provided for this role.

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Common Interview Questions for Business Analyst III (Product Owner) - Document Management, IS Operational Experience
Can you describe your experience with Agile methodologies as a Business Analyst?

When answering, highlight specific Agile projects you've worked on. Explain your role in the Agile team, how you contributed to backlogs, and your familiarity with Agile ceremonies. Use examples to illustrate your effectiveness in driving clarity and consensus among team members.

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How do you gather and prioritize requirements from stakeholders?

Discuss your approach to stakeholder engagement, focusing on techniques like interviews, surveys, or workshops. Mention how you prioritize requirements based on business value and feasibility, and provide examples of frameworks you've used to ensure clarity and stakeholder satisfaction.

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What is your process for writing user stories?

Share your method for writing user stories, including how you ensure they are clear, actionable, and valuable. Explain the importance of incorporating stakeholder feedback and how you regularly review and refine stories as projects evolve.

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Can you provide an example of a complex problem you solved as a Business Analyst?

Use a specific example that showcases your problem-solving skills and analytical thinking. Describe the complexity of the issue, your approach to analysis, how you involved stakeholders, and the successful outcome of the solution you implemented.

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How do you handle conflicting priorities among stakeholders?

Discuss your approach to conflict resolution, emphasizing communication and collaboration. Explain how you assess and balance stakeholder needs, and provide examples of how you've facilitated discussions to reach consensus in the past.

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What tools and techniques do you use for data analysis?

Mention specific tools you're proficient in, such as SQL, Excel, or visualization software. Discuss the techniques you employ for performing data analysis that supports decision-making and illustrate your capability to derive insights from data effectively.

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How do you ensure user acceptance of your designed solutions?

Explain your process for involving users in the development and validation stages of your project's solutions. Discuss how you gather feedback through testing, training, or pilot sessions, and how you address concerns to achieve user buy-in.

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What strategies do you use for continuous improvement in the business analysis process?

Share your commitment to continuous improvement by discussing how you collect feedback from stakeholders and team members post-project. Highlight any metrics you track to measure success and specific strategies or frameworks you've adopted in your projects.

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How do you simplify complex technical jargon for non-technical stakeholders?

Discuss communication strategies you employ to bridge the gap between technical and non-technical audiences. Use examples that illustrate how you tailor your explanations to be relatable and understandable based on the audience's background.

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Why do you want to work for Expeditors as a Business Analyst III (Product Owner)?

In your answer, express your passion for logistics and information technology. Mention how the values and mission of Expeditors resonate with you, and how your skills and experiences align with the company’s goals and vision for the future.

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To set the standard for excellence in global logistics through total commitment to quality in people and customer service, with superior financial results.

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DATE POSTED
March 23, 2025

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