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Sr Business Operations Manager

What's the role?

The Senior Business Operations Manager in Foundation Engineering (FE) plays a critical role in driving strategic planning, operational efficiency, financial management, general management, and communication management. This role ensures effective budget oversight, headcount optimization, cost control, and AWS cost optimization while aligning business objectives with broader organizational goals. The position requires strong analytical, problem-solving, leadership, and communication capabilities to enhance operational performance, drive continuous improvement, and support seamless information flow across teams.

 

  • Budget & Cost Management – Oversee FE budget planning and execution, ensuring cost efficiency and alignment with business priorities. Manage AWS cost optimization strategies to improve financial sustainability.
  • Headcount & Efficiency Management – Analyze workforce data, assess resource allocation effectiveness, and drive initiatives with LT & XLT to enhance operational productivity.
  • Strategic Business Planning – Partner with the business planning team to refine resource alignment with organizational strategies, initiatives, and KPIs. Conduct post-implementation assessments to support long-term business growth.
  • Operational Excellence – Lead process improvements, cost analysis, and performance tracking to enhance efficiency and optimize resource utilization.
  • Stakeholder Collaboration & Compliance – Coordinate across business units, ensure compliance with performance guidelines, and drive governance for sustained operational success, particularly in headcount and efficiency management.
  • General Management – Oversee cross-functional initiatives, ensuring seamless integration of business operations, resource planning, and performance management. Develop frameworks to enhance decision-making and process governance.
  • Communication Management – Develop and execute communication strategies to align internal and external stakeholders. Ensure clear and consistent messaging across leadership teams, business units, and cross-functional partners.

Who are you?

  • 10+ yearsof experience in business operations, financial management, and strategic planning.
  • Bachelor’s degree required;MBA or master’s degree preferred.
  • Strong expertise inbudgeting, financial analysis, and cost optimization (including AWS cost management).
  • Proven ability tolead cross-functional teams and drive efficiency improvements.
  • Exceptionalproblem-solving, analytical, and decision-making skills.
  • Strong stakeholder management experience, with the ability to collaborate acrosstechnical and business teams.
  • Experience inperformance tracking, process automation, and strategic planning.
  • Industry certifications such asLean Six Sigma, PMP, or Agile leadership (preferred).
  • Fluent in English withexcellent communication and negotiation skills

 

The expected base salary range for this position is $154,000 to $220,000 per year. Actual compensation will be based on factors such as skills and experience. 

This position is also eligible for a target annual performance bonus, which is subject to company and individual performance.

 

Life at HERE comes with generous benefits to support your health and overall wellness. Benefits available to US-based HERE employees include health (Medical/Dental/Vision) insurance, retirement savings plans, paid time off & leave policies. 

 

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, HERE will consider for employment qualified applicants with arrest and conviction records.

 

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

 

Under Section 503 of the Rehabilitation Act of 1973 and VEVRAA, we have developed an affirmative action program (AAP) for individuals with disabilities and protected veterans. Portions of the AAP are available for review by applicants and employees through our People Team.

 

#LI-AG3

Who are we?

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

 

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.

Average salary estimate

$187000 / YEARLY (est.)
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$154000K
$220000K

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What You Should Know About Sr Business Operations Manager, HERE Technologies

Welcome to an exciting opportunity at HERE Technologies! We are on the lookout for a Sr Business Operations Manager to join our dynamic team in Chicago. In this pivotal role, you'll be at the forefront of driving strategic planning and operational excellence in Foundation Engineering (FE). Your ability to analyze data and implement budget management strategies will be key as you oversee budget execution and cost control, all while aligning our business objectives with overarching organizational goals. You will lead initiatives that enhance workforce efficiency and ensure compliance across business units. Collaboration is at the heart of this role; working alongside technical teams and various stakeholders, you will help streamline operations and improve communication management. Your seasoned expertise in financial management, combined with at least a decade in business operations, is what we seek. This role not only offers you a chance to utilize your leadership skills but also rewards you with a competitive salary between $154,000 to $220,000, plus an annual performance bonus. Here, your contributions will help shape a brighter future for our customers and communities. So, if you are enthusiastic about making a significant impact and thrive in a collaborative environment, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Sr Business Operations Manager Role at HERE Technologies
What does a Sr Business Operations Manager do at HERE Technologies?

As a Sr Business Operations Manager at HERE Technologies, you will be responsible for driving strategic planning, overseeing budget execution, managing AWS cost optimization, and leading cross-functional initiatives to enhance operational efficiency. Your role will also involve analyzing workforce data, ensuring compliance, and developing communication strategies to align stakeholders. You’ll play a crucial role in ensuring that business objectives are met while optimizing resources.

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What qualifications are needed for the Sr Business Operations Manager role at HERE Technologies?

To qualify as a Sr Business Operations Manager at HERE Technologies, you'll need at least 10 years of experience in business operations and financial management along with a Bachelor's degree. An MBA or master's degree is preferred. Additionally, you will benefit from expertise in budgeting and cost optimization, experience leading cross-functional teams, and strong stakeholder management skills. Certifications like Lean Six Sigma or PMP are also advantageous.

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What skills are essential for a Sr Business Operations Manager at HERE Technologies?

Essential skills for a Sr Business Operations Manager at HERE Technologies include strong analytical abilities, problem-solving skills, and leadership capabilities. You should also be proficient in financial analysis, budgeting, and AWS cost management. Excellent communication and stakeholder management skills are crucial to work effectively across technical and business teams.

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What is the salary range for a Sr Business Operations Manager at HERE Technologies?

The expected base salary range for a Sr Business Operations Manager at HERE Technologies is $154,000 to $220,000 per year. Compensation may vary based on individual experience and skills, and there is also eligibility for a target annual performance bonus, reflecting your contributions to the organization.

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What benefits can I expect as a Sr Business Operations Manager at HERE Technologies?

As a Sr Business Operations Manager at HERE Technologies, you’ll enjoy a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings plans, and generous paid time off policies. We're committed to supporting your health and overall wellness while you make an impact in your role.

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Common Interview Questions for Sr Business Operations Manager
Can you explain your experience with budget management as a Sr Business Operations Manager?

In your response, focus on specific budgets you have managed, the tools and methodologies you used, and examples of how your budget management led to improved efficiency or cost reductions. This shows your practical experience and ability to align financial activities with organizational objectives.

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Describe a time you led a cross-functional team. What challenges did you face?

When answering this question, highlight a specific project, your role in the team dynamic, the challenges that arose, and the strategies you employed to foster collaboration and achieve results. It demonstrates your leadership and problem-solving skills.

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How do you approach strategic business planning?

Discuss your methodology for conducting assessments and aligning resources with organizational strategies. Share examples where your strategic approach has led to measurable business growth or success, emphasizing your analytical and decision-making skills.

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What strategies do you use to drive cost efficiency?

Explain the strategies you have implemented for cost efficiency in previous roles, such as budgeting tactics, resource allocation analysis, or specific tools. Illustrate your capacity for financial management and operational improvements.

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How do you ensure effective communication across teams?

Share your strategies for aligning messaging among various stakeholders, such as regular updates, meetings, and using collaboration tools. Emphasize the importance of clear communication to foster teamwork and operational success.

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What methods do you employ to track performance and efficiency?

Discuss the performance tracking frameworks you have used, such as KPIs or analytics tools, and how data-driven decisions have influenced your operations. This shows your emphasis on accountability and continuous improvement.

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How do you handle compliance in business operations?

Detail your experience with compliance guidelines and processes, explaining how you ensure that your projects adhere to regulations and meet organizational standards. Highlight any specific compliance challenges you've managed successfully.

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Describe your experience with AWS cost optimization.

Focus on specific strategies or tools you have used to manage and optimize AWS costs, detailing the impact of those strategies on budget and resource allocation. This shows your direct experience with relevant technologies.

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How do you approach performance tracking and process automation?

Discuss specific tools and processes you’ve implemented for performance tracking and how you've automated workflows to enhance efficiency. This showcases your commitment to leveraging technology for operational success.

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What’s your management style when leading a team as a Sr Business Operations Manager?

Share your preferred management techniques, such as hands-on versus delegation, how you motivate teams, and any frameworks you follow for performance reviews. This provides insight into your leadership philosophy and how you foster a productive work environment.

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March 27, 2025

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