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Store Manager 684

00684 Saraland, AL

LE_301 Hibbett Retail, Inc.

Hourly:

$15.00 - $19.50

Job Title: Store Manager

Department: Operation

FLSA Status: Non-Exempt

Reports To: District Sales Manager

SUMMARY
The Store Manager oversees and is responsible for the store's sales efforts in each department in the store and supervises the store's overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standard to the store's sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism portrayed to employees, customers, and the community. The Store Manager is knowledgeable in each product area or department in our store. The Store Manager is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Is responsible for driving store sales and sales goals, consistently focused on company growth.
  • Manage and control the assets of the company by managing their designated store.
  • Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies and skills.
  • Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that together produce profit.
  • Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
  • Directs staff to ensure all responsibilities and standards in each department are completed.
  • Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
  • Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to ensure the store is meeting labor goals.
  • Maintain proper security for the store. Partners with Asset Protection to prevent theft and lower shrink.
  • Communicates with District Sales Manager and keep them informed as to inventory movement. Driving inventory goals and strategies.
  • Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.
  • Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.
  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES
  • Manages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Is responsible for the overall direction, coordination, and evaluation of this unit.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS
  • Bachelor's degree in business or a related field or equivalent experience.
  • Experience working in a retail environment, preferably in footwear and athletic apparel.
  • Experience in managing and cultivating a sales team.
  • 3-5 years of customer service experience. 3+ years of management experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Analytical thinker with demonstrated business acumen.
  • Ability to problem solve and juggle multiple tasks and priorities.
  • A strong commitment to customer service.
  • Strong leadership and communication skills.

Hibbett's Privacy Policy

Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded.

By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.

Average salary estimate

$36000 / YEARLY (est.)
min
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$31200K
$40800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager 684, Hibbett

Are you ready to take the reins as a Store Manager at Hibbett Retail, Inc. in beautiful Saraland, AL? We’re looking for someone who is not only passionate about sporting goods but also has the leadership skills to inspire our team and drive sales. As a Store Manager, you will lead our store's sales efforts while managing day-to-day operations to ensure everything runs smoothly and profitably. Your communication skills will shine as you liaise with the District Sales Manager and support your staff with training, mentoring, and motivation. You will be at the forefront of building a fantastic shopping experience for our customers by providing outstanding service and ensuring our store’s inventory is always on point. With responsibilities that include recruiting and training new employees, managing schedules, and preventing theft, you will help guide our entire team towards achieving sales goals while fostering a positive workplace culture. We believe that a great Store Manager is the face of our brand, embodying professionalism and a commitment to excellence. If you have retail experience, management skills, and a passion for customer service, we’d love to talk with you about joining our team at Hibbett.

Frequently Asked Questions (FAQs) for Store Manager 684 Role at Hibbett
What are the main responsibilities of a Store Manager at Hibbett Retail, Inc.?

The Store Manager at Hibbett Retail, Inc. is responsible for overseeing all aspects of the store, including driving sales, managing and training staff, maintaining inventory, and delivering exceptional customer service. They collaborate closely with the District Sales Manager to ensure that store goals align with corporate expectations.

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What qualifications do I need to become a Store Manager at Hibbett Retail, Inc.?

To become a Store Manager at Hibbett Retail, Inc., you typically need a Bachelor’s degree in business or a related field, or equivalent experience in retail management. A minimum of 3-5 years in customer service and at least 3 years of management experience are also essential.

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How does the Store Manager role at Hibbett Retail, Inc. support the sales team?

The Store Manager supports the sales team at Hibbett Retail, Inc. by mentoring and training associates in sales techniques, ensuring they have the tools needed to meet sales goals. They establish policies and procedures that enhance team performance and promote a collaborative environment.

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What is the expected salary range for a Store Manager at Hibbett Retail, Inc.?

The salary for a Store Manager at Hibbett Retail, Inc. typically ranges from $15.00 to $19.50 per hour, depending on experience and location, making this a competitive role in the retail sector.

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What skills are essential for a successful Store Manager at Hibbett Retail, Inc.?

A successful Store Manager at Hibbett Retail, Inc. should have strong leadership and communication skills, business acumen, and the ability to manage multiple priorities effectively. A commitment to outstanding customer service is crucial, along with analytic thinking skills to drive sales and store success.

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Common Interview Questions for Store Manager 684
How do you ensure your store meets its sales goals?

To ensure the store meets its sales goals, I focus on analyzing sales data, implementing effective sales strategies, and mentoring my team to provide exceptional customer service. I also collaborate with the team to stay informed about inventory and trends to make proactive adjustments.

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Can you describe your management style as a Store Manager?

My management style is collaborative and supportive. I believe in empowering my team by providing them with the training and tools they need to succeed while also maintaining high expectations for performance and accountability.

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How do you handle underperforming employees at Hibbett Retail, Inc.?

When dealing with underperforming employees, I first look to identify any barriers they may be facing. I conduct one-on-one evaluations to provide constructive feedback and create a development plan tailored to help them improve, fostering a positive and growth-oriented environment.

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What steps do you take to create a positive customer experience?

Creating a positive customer experience involves training my staff to be knowledgeable, approachable, and attentive. I also consistently monitor feedback and strive to exceed customer expectations through exceptional service and engagement.

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How do you approach training new employees?

I approach training new employees by establishing a structured orientation program followed by hands-on training. I believe in pairing them with experienced staff for mentorship, which helps them adapt quickly while fostering teamwork.

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What strategies do you use to prevent inventory loss?

To prevent inventory loss, I ensure all staff are trained on theft prevention procedures and maintain a clear communication line with the Asset Protection team. Regular inventory audits and ensuring all security measures are in place are also top priorities.

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How do you stay updated on retail trends relevant to Hibbett Retail, Inc.?

I stay updated on retail trends by regularly reading industry publications, attending trade shows, and networking with other retail professionals. I also encourage my team to share insights they gather from customer interactions and market observations.

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Can you provide an example of how you've successfully resolved a conflict at work?

In a previous role, I mediated a conflict between two team members by facilitating a meeting where each could express their concerns. I helped them to find common ground and encouraged open communication, which improved their working relationship significantly.

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What is your experience with payroll and scheduling management?

I have significant experience managing payroll and scheduling by utilizing workforce management software to track hours and optimize labor costs. It’s important to balance staff needs with store demands to ensure efficiency.

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What do you believe sets Hibbett Retail, Inc. apart from its competitors?

I believe Hibbett Retail, Inc. stands out due to its commitment to community involvement, an extensive range of high-quality sportswear, and a strong emphasis on customer service, creating an inviting atmosphere for shoppers.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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