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People Operations Specialist

Named #4 startup in Canada for 2024, Hiive is a fintech/marketplace startup connecting buyers and sellers of stock in venture-backed pre-IPO companies🚀. Thanks to our industry-leading technology and best-in-class capital markets team, we are home to the fastest-growing marketplace for the stock of “unicorns” on the planet. As a profitable and rapidly growing business backed by US venture capital investors, we are seeking to scale our high-performing team.

As a People Operations Specialist at Hiive, you will be a key partner to the People & Culture and Finance teams, driving seamless HR operations and enhancing the employee experience. From ensuring compliance and managing payroll and benefits to shaping workplace policies and supporting onboarding, you’ll play a vital role in fostering a dynamic and well-organized workplace. 

In this role, your responsibilities would include:

  • Managing payroll and benefits administration for the company, including administering, processing, and recording payroll cycles in collaboration with the Finance team, administering enrollments in and changes to benefit programs, and ensuring compliance with local employment laws in both Canada and the USA.

  • Managing all employee record-keeping, including through the company’s HRIS system.

  • Administering various elements of the employee lifecycle, including onboarding and offboarding, performance and compensation reviews, and other talent programs.

  • Maintaining and refining employment policies that promote a safe, inclusive, and flexible work environment.

  • Turning data into action by generating reports and insights that drive strategic decisions for People & Culture and Finance.

  • Navigating global talent mobility by supporting immigration processes, including work permit applications, renewals, and compliance.

  • Jumping in where needed, supporting ad-hoc People & Culture and Finance initiatives that enhance employee experience and operational efficiency. 

Required Skills & Experience:

  • 3+ years of experience in an HR or People Operations role.

  • Strong knowledge of payroll administration, benefits, and HRIS systems (e.g., Rippling, Workday, ADP) in Canada.

  • Familiarity with Canadian and U.S. employment laws, immigration policies, and HR best practices.

  • Excellent organizational skills with a strong attention to detail.

  • Ability to handle confidential information with professionalism and discretion.

  • Strong communication and interpersonal skills to collaborate with cross-functional teams.

  • A proactive, solution-oriented mindset with a strong sense of urgency and ownership.

Preferred Skills:

  • Certified Human Resources Professional (CHRP), Payroll Compliance Professional (PCP), or working towards it.

  • Experience supporting employees in both Canada and the US with strong knowledge of employment laws across multiple Canadian provinces and U.S. states and jurisdictions.

Compensation, Benefits & Perks: 

  • Highly competitive salary commensurate with experience and contribution.

  • Opportunity to participate in ownership of a rapidly growing early-stage startup through our employee stock option plan.

  • Comprehensive 100% employer-paid health and dental premiums, a health and personal spending account.

  • A dedicated desk in our Vancouver, BC HQ, in the heart of downtown, with a fridge stocked with healthy snacks and drinks, an onsite gym, and a gorgeous rooftop amenity.

  • Enjoy a $20-per-day commuter benefit for every day you work in our Vancouver HQ.

  • An engaging social calendar, including bi-weekly catered lunches, bi-weekly “Friday bar,” team workouts, annual summer party, and holiday party, two “onsite” all-team retreats each year, semi-annual team-building events, and Hiive Womens’ Network events.

  • Significant opportunities for growth into team leadership and management roles.

  • Entrepreneurial culture and a small and dynamic team.

  • Sponsorship, immigration, and relocation for exceptional candidates.

Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed.

Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About People Operations Specialist, Hiive

Are you ready to take your HR career to new heights? Join us as a People Operations Specialist at Hiive in vibrant Vancouver, recognized as the #4 startup in Canada for 2024! At Hiive, we are revolutionizing the fintech and marketplace landscape by connecting buyers and sellers of stock in venture-backed pre-IPO companies. With our industry-leading technology, we have quickly become the fastest-growing marketplace for unicorn stocks globally. As a People Operations Specialist, you’ll be at the heart of our high-performing team, driving essential HR operations and creating an unparalleled employee experience. You will manage all aspects of payroll and benefits, ensuring compliance with local employment laws in both Canada and the USA, while also keeping accurate employee records through our HRIS system. Your role will encompass everything from onboarding new talent to refining workplace policies that cultivate an inclusive culture. Additionally, you’ll generate insightful reports that help inform our strategic decisions and support our global talent mobility initiatives. We're looking for someone with over three years of HR experience, a solid grasp of payroll administration, and knowledge of Canadian and U.S. employment laws. If you are a proactive team player with excellent organizational and communication skills, this is a fantastic opportunity to be part of a rapidly growing startup that truly values its employees and fosters personal and professional growth.

Frequently Asked Questions (FAQs) for People Operations Specialist Role at Hiive
What are the key responsibilities of a People Operations Specialist at Hiive?

As a People Operations Specialist at Hiive, your primary responsibilities include overseeing payroll and benefits administration, managing employee records, administering the employee lifecycle, refining workplace policies, generating strategic reports, and supporting immigration processes. Your role will be integral to maintaining the company’s dynamic and inclusive culture while also ensuring compliance with Canadian and U.S. laws.

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What qualifications are required to apply for the People Operations Specialist position at Hiive?

To be considered for the People Operations Specialist role at Hiive, candidates should have a minimum of three years of experience in HR or People Operations. A strong background in payroll administration, benefits management, and familiarity with HRIS systems is essential. Additionally, knowledge of Canadian and U.S. employment laws, excellent organizational skills, and strong communication abilities are crucial for success in this position.

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How does the People Operations Specialist role contribute to employee experience at Hiive?

The People Operations Specialist at Hiive plays a vital role in enhancing employee experience by managing onboarding processes, refining and implementing inclusive workplace policies, and administering various talent programs. Additionally, this role involves generating insights from data that drive strategic decisions, ultimately promoting a supportive and engaging work environment for all employees.

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What benefits and perks does Hiive offer to its People Operations Specialist?

Hiive offers a highly competitive salary, comprehensive 100% employer-paid health and dental premiums, and a robust employee stock option plan. Additional perks include a dedicated desk in a great downtown Vancouver location, daily commuter benefits, a stocked fridge with healthy snacks, an onsite gym, and an engaging social calendar filled with team-building activities, lunches, and retreats that promote a strong company culture.

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What kind of growth opportunities can a People Operations Specialist expect at Hiive?

At Hiive, the People Operations Specialist position comes with significant opportunities for professional growth and leadership advancement. As the company expands, individuals in this role are encouraged to develop their skills and take on more responsibilities, paving the way for future management roles within the organization.

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Common Interview Questions for People Operations Specialist
Can you describe your experience with payroll administration as a People Operations Specialist?

In answering this question, highlight your specific experiences with payroll processes, mentioning any HRIS systems you've used. Discuss how you ensured accurate payroll management and compliance with regulations, providing examples of challenges you've faced and how you overcame them.

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What strategies do you use to ensure compliance with employment laws in both Canada and the U.S.?

When addressing this question, outline your approach to staying informed about regulatory changes and emphasize the importance of regular training and collaboration with legal teams. Mention any tools you use for compliance checks and provide examples of how you've successfully navigated complex legal requirements in your previous roles.

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How do you handle sensitive employee information and maintain confidentiality?

Discuss your awareness of the importance of confidentiality in HR. Highlight any protocols you've implemented or followed to protect sensitive information, such as secure record-keeping systems, and your commitment to ethical practices when handling employee data.

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What is your experience with managing the employee lifecycle, including onboarding and offboarding?

Be prepared to provide details on your previous experiences managing onboarding processes, including specific tasks you've completed such as conducting orientations or training sessions. For offboarding, discuss how you ensure a smooth transition for departing employees and how you gather feedback for improvement.

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Can you give an example of a time you improved employee engagement in a previous role?

Use this opportunity to share a specific project or initiative you led that successfully boosted employee engagement. Discuss the steps you took, the challenges you encountered, and the results achieved, emphasizing the importance of fostering a positive workplace culture.

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What methods do you use to turn HR data into actionable insights?

Explain the tools and techniques you utilize for data analysis, highlighting specific metrics you track. Discuss how these insights informed HR strategies or decisions and led to measurable improvements in areas like employee retention, performance, or culture.

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How do you ensure effective communication across the HR function and with other departments?

Share your strategies for maintaining clear and open communication with cross-functional teams, such as regular meetings, updates, and utilizing technology for collaboration. Provide examples of how you've facilitated better communication in previous roles to foster teamwork.

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What do you believe is the key to creating an inclusive workplace?

Reflect on your understanding of what inclusivity means and share actionable steps you've taken in previous positions to create an inclusive workplace, such as policy changes, training programs, or awareness initiatives aimed at promoting diversity and inclusion.

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How would you approach a situation where you need to manage conflicts between employees?

Discuss your conflict resolution skills, emphasizing empathy and active listening. Share a previous experience where you successfully mediated a conflict, detailing the approach you took and the outcome.

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What does your ideal working environment look like as a People Operations Specialist?

When answering this question, discuss the elements of a collaborative and supportive work environment that you believe contribute to success, such as flexibility, open communication, and the opportunities for growth, aligning them with Hiive’s culture and values.

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Hiive LLC was founded in 2005, by Andrew Rollings, a veteran of the computer consultancy industry with over 25 years of computer consulting experience. Hiive offers a range of Computer Consultancy services, including: Project Management Software a...

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March 28, 2025

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