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Human Resources Advisor

Job Description

About the role:
You will play a key role in supporting HR operations across the entire employee life-cycle. Partnering with Senior HR Business Partners and internal stakeholders, you will provide expert guidance on HR policies, employment contracts, Modern Award interpretation, and workplace relations. You'll manage HR casework & admin, ensure compliance, and assist with key HR projects to enhance business outcomes.

Reporting to a Senior HR Business Partner, this hands-on role requires a proactive approach to problem-solving and continuous improvement initiatives, ensuring HR policies and practices evolve. You will be instrumental in supporting managers and employees by delivering clear, practical advice on HR processes, employee relations, and compliance matters.

This is a full-time permanent opportunity offering a flexible work environment, combining remote and office-based work at our Bella Vista office.

Key Responsibilities include:

  • Provide timely and accurate HR advice to managers and employees on policies, contracts, performance management, and compliance.
  • Support case management, including conducting workplace investigations and handling disciplinary matters.
  • Oversee HR administrative processes, including onboarding, contract changes, and maintaining accurate employee records.
  • Act as a key liaison for payroll-related enquiries, escalating complex matters where required.
  • Ensure compliance with employment legislation, workplace reporting, and visa sponsorship requirements.
  • Assist in HR project coordination and employee engagement initiatives.
  • Prepare and deliver HR reports to support leadership decision-making.

About You:

  • HR advisory experience with a strong understanding of employment governance, Modern Award interpretation, and workplace relations.
  • Proven ability to advise, coach, and support managers and employees on HR matters.
  • Strong organisational and analytical skills with the ability to manage multiple priorities effectively.
  • Advanced verbal and written communication skills, with confidence in delivering HR advice.
  • Ability to build strong relationships across HR teams, business leaders, and employees.
  • Experience handling HR case management, performance management, and compliance processes.
  • Proficiency in HR systems and Microsoft Office Suite.
  • Resilient and solutions-focused with a passion for continuous improvement.

About KinCare:

KinCare (part of the Silverchain Group) is a leading provider of in-home aged care and nursing services. With a dedicated team of 1,800 employees, we provide quality in-home care services across Australia. Our comprehensive aged care services include nursing, allied health, home help and personal care.

KinCare is proudly part of Silverchain Group. Our aspiration is to create a better home care system for all Australians. For more information, visit www.kincare.com.au

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work rights check and provide proof of Covid-19 vaccination.

If this sounds like the role and workplace for you, apply now!

Further information can be obtained by visiting: www.kincare.com.au

Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Human Resources Advisor, KinCare

Are you ready to take the next step in your career as a Human Resources Advisor at KinCare? Located in the vibrant Bella Vista, NSW, this pivotal role is all about supporting HR operations throughout the entire employee life-cycle. You will be collaborating closely with Senior HR Business Partners and other internal stakeholders, offering expert guidance on HR policies, employment contracts, and workplace relations. Your expertise will also be crucial in managing HR casework and administrative processes while ensuring compliance with employment legislation. In this hands-on role, your proactive approach to problem-solving will shine as you assist with key HR projects designed to enhance business outcomes. You'll be delivering clear and practical advice to managers and employees on HR processes, ensuring that our workplace remains compliant and efficient. We're offering a flexible work environment, allowing you to combine remote and office-based work at our Bella Vista location. If you have experience in HR advisory roles, a strong understanding of Modern Award interpretation, and a passion for continuous improvement, this could be the perfect opportunity for you to make a significant impact within KinCare's dedicated team that strives to provide exceptional in-home care across Australia.

Frequently Asked Questions (FAQs) for Human Resources Advisor Role at KinCare
What are the primary responsibilities of a Human Resources Advisor at KinCare?

As a Human Resources Advisor at KinCare, your primary responsibilities include providing timely HR advice to managers and employees on various HR policies, contracts, performance management, and compliance matters. You will also support case management, oversee HR administrative processes such as onboarding and contract changes, and act as the key liaison for payroll-related inquiries. Ensuring compliance with employment legislation and assisting in HR project coordination will also be key aspects of your role.

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What qualifications are needed for the Human Resources Advisor position at KinCare?

For the Human Resources Advisor position at KinCare, candidates should have prior HR advisory experience, a solid understanding of employment governance, Modern Award interpretation, and workplace relations. Strong organizational, analytical, and communication skills are essential, as well as proficiency in HR systems and the Microsoft Office Suite. Experience in handling HR case management and compliance processes is also highly valued.

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How does KinCare support employee development for Human Resources Advisors?

KinCare is committed to the continuous development of its Human Resources Advisors. The company fosters a supportive culture that encourages proactive problem-solving and innovative ideas to improve HR practices. With access to training programs, workshops, and opportunities to collaborate on key HR projects, you will have the chance to enhance your skills and grow within the organization.

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What is the work environment like for a Human Resources Advisor at KinCare?

The work environment for a Human Resources Advisor at KinCare is flexible and dynamic. Emphasizing a balance between remote and office-based work, you will have the opportunity to collaborate with a diverse team while still enjoying the benefits of a work-from-home setup. KinCare prides itself on creating a positive workplace culture that fosters teamwork and open communication.

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What steps are involved in the application process for the Human Resources Advisor role at KinCare?

To apply for the Human Resources Advisor role at KinCare, interested candidates should submit their application online, ensuring all required documents are included. Upon being selected for an interview, applicants will go through a discussion to explore their experiences and qualifications further. Additionally, all successful candidates must complete a National Police check, a Work rights check, and provide proof of COVID-19 vaccination prior to commencement.

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Common Interview Questions for Human Resources Advisor
What experience do you have in advising on HR policies?

When answering this question, be sure to highlight specific instances where you provided HR policy advice in previous roles. Discuss the context, the HR policies involved, and the outcomes of your recommendations. This will demonstrate your competency and expertise in handling such situations effectively.

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How do you manage multiple HR priorities simultaneously?

To manage multiple HR priorities, you might want to explain your organizational techniques and time management skills. Provide examples of how you prioritize tasks based on urgency and importance, and share any tools or systems you use to keep track of your responsibilities efficiently.

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Can you describe a time you handled a workplace investigation?

For this question, prepare to share a specific example of a workplace investigation you've conducted. Outline the situation, the steps you took to ensure a fair and thorough investigation, and the final outcome. This shows your ability to manage sensitive issues responsibly and professionally.

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What strategies do you use to ensure compliance with employment legislation?

In your answer, you can discuss the importance of staying updated with relevant legislation and using compliance checklists. Share any processes you have implemented to ensure legality, and explain how you communicate these requirements to your team or organization.

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How would you approach employee relations issues?

Highlight your experience in handling employee relations issues by discussing your communication style, ability to mediate disputes, and focus on maintaining positive relationships. Share specific techniques you've utilized to resolve conflicts or support employees through difficult situations.

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What HR systems are you familiar with, and how have you used them effectively?

Discuss the HR systems you've used in past positions, focusing on how they improved HR processes or made your day-to-day tasks easier. Highlight any specific functionalities that allowed you to manage performance assessments, onboarding, or compliance effectively.

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How do you stay current with HR trends and legislation?

In your response, emphasize your commitment to continuous learning. You can mention specific resources such as HR associations, websites, or newsletters you follow to stay updated with industry trends and changes. This demonstrates your proactive approach to professional development.

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Describe your experience with performance management.

When answering this question, detail the methods you've used for performance management, including how you set performance goals, provide feedback, and conduct evaluations. Providing examples that resulted in employee growth or team enhancements will illustrate your competence in this area.

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What role do you believe HR has in driving employee engagement?

Discuss the importance of HR in creating a positive workplace culture and fostering employee engagement. Highlight strategies you have implemented or propose, such as employee feedback surveys, recognition programs, or professional development opportunities, to drive engagement.

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Why do you want to work as a Human Resources Advisor at KinCare?

To answer this question effectively, connect your personal values and career aspirations with those of KinCare. Talk about your passion for HR, your commitment to supporting employees in their growth, and how you align with KinCare’s mission in providing quality care services across Australia.

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KinCare Health Services Pty Limited provides in-home care and support services for older people and people with a disability in Australia. It offers housekeeping, personal care, nursing, allied health, care co-ordination, career support, home gard...

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Full-time, hybrid
DATE POSTED
March 26, 2025

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