Network Operations Specialist

The Network Operations Specialist at Link Solutions, Inc. plays a critical role in managing and maintaining computer networks. This includes overseeing the Network delivery team, providing daily support and supervision, and troubleshooting network connectivity issues. They also handle server installations, maintain hardware, and interface with vendors to optimize the IT infrastructure, all while ensuring the protection of Government information assets.

To qualify as a Network Operations Specialist at Link Solutions, Inc., candidates must be U.S. Citizens with a DoD Secret Clearance. Additionally, an IAT Level II Certification or higher is required, along with either eight years of relevant experience or a BA/BS degree in Computer Science or a related IT field along with at least six years of relevant experience. Knowledge of networking equipment such as Juniper, Cisco, and Aruba is also essential.

A Network Operations Specialist at Link Solutions, Inc. should be experienced with Juniper, Cisco, and Aruba networking equipment. Familiarity with VMWare NSX or Cisco VXLAN, as well as the ability to create PPS requests, are highly beneficial for success in this role. Additionally, problem-solving skills and proficiency in managing complex systems are crucial.

The Network Operations Specialist at Link Solutions, Inc. directly contributes to national security by ensuring the confidentiality, integrity, and availability of Government information assets. By managing network systems and supporting the US Army’s PEO STRI, this role plays an essential part in protecting vital information and facilitating mission-critical operations.

At Link Solutions, Inc., Network Operations Specialists are encouraged to grow within their careers. There are opportunities for advancement into supervisory roles, where you can take on more leadership responsibilities. The commitment to employee development and training ensures that you can enhance your skills and increase your value within the organization.

When answering this question, provide specific examples of past situations where you successfully diagnosed and resolved network issues. Highlight your ability to monitor network performance, identify problems swiftly, and implement effective solutions using tools and methodologies relevant to network management.

Discuss your understanding of network security protocols and their importance in protecting data integrity and confidentiality. You could provide examples of strategies you’ve implemented in the past to enhance network security and the outcomes of those actions.

When discussing your proficiencies, emphasize your experience with key technologies like Juniper, Cisco, and Aruba networking equipment. Explain how these technologies contribute to efficient network operations and any specific projects where you utilized these systems.

Describe your step-by-step approach to addressing a network outage, emphasizing your troubleshooting process, communication with team members, and strategies for minimizing downtime. Outlining a clear plan will demonstrate your problem-solving skills.

List your relevant qualifications, certifications, and experiences that align with the requirements of the Network Operations Specialist role. Be sure to relate your skills back to how they will benefit Link Solutions, using examples from your career to illustrate your points.

Explain your perspective on teamwork and its impact on network operations, providing examples of successful collaborations that led to effective problem resolution or implementation of new systems. Highlight your communication skills and adaptability in team dynamics.

If applicable, share your experience with developing disaster recovery plans. Discuss the key components of the plan, your involvement in the testing process, and how the plan was communicated to the team, illustrating your commitment to preparedness and resilience.

Highlight your organizational skills and methods for effective prioritization, such as using task management tools or techniques. Share an instance where your ability to prioritize led to timely project completion or resolution of an urgent issue.

Express your commitment to continuous learning in the field of network operations. Mention specific resources, courses, industry reports, or professional groups that you engage with to keep your knowledge current and how this benefits your work.

Discuss the importance of providing high-quality support and how your role directly affects end-user experiences. Provide examples of how your quick response to network issues has contributed to overall satisfaction among stakeholders.