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People Operations Coordinator - job 1 of 2

Company Description

MGA Homecare has been providing Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services within the home and community-based setting for over a decade. In 2022 MGA has opened its doors to MGA Behavior Therapy which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities within the Colorado Springs and surrounding areas.
 
We aim to help our patients and their families by delivering high-quality clinical care in the comfort of their homes. Our goal is to make the lives of our patients and their families easier by demonstrating compassion and integrity at the heart of everything we do. By bringing individualized attention and support throughout every home. MGA Homecare is proudly serving the states of Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, and are here to be a resource for patients and their families.

Job Description

This position reports directly to the Director of People Operations.  Facilitates tasks and compliance from the candidate’s acceptance to the candidate’s orientation to ensure a smooth and positive onboarding experience. Introduces candidate to the Company’s inclusive workplace culture and creates a favorable impression of the Company. Maintains compliance with federal, state, and local regulatory requirements.

Duties and Responsibilities

  • Works on the day-to-day employee issues and enforces organization policies and practices
  • Provides administrative/clerical support to the human resources department and recruiting team
  • Oversees new hire on-boarding/off-boarding procedures including new hire paperwork, employee orientation, processing background checks, and ensuring all necessary paperwork is properly completed and submitted
  • Assists in organizing, coordinating, and executing human resource projects and processes for the organization
  • Creates and performs regular audits by generating reports to ensure accuracy and compliance, and to accurately respond to HR data requests
  • Ensure candidate records reflect current work status and correct demographic information
  • Coordinate with the recruiting team and other support staff to ensure employees are adhering to local, state, and federal standards
  • Enter all new hire data, ensuring the integrity of all data entered
  • Supports and executes the mission, ethics, and goals of the company effectively
  • Performs all other duties delegated by the Director of People Operations

Qualifications

  • High attention to detail
  • Demonstrate ability to work in a fast-paced environment and maintain a high level of confidentiality 
  • Excellent time management and prioritization skills
  • Ability to communicate effectively
  • Proficient with computer applications and software
  • Previous office or data entry experience

Additional Information

Benefits are available to eligible employees on the first of the month after 30 days of employment and include:

  • Base compensation is $21.50-24.00 an hour
  • Health, Dental & Vision Coverage
  • Health Savings Accounts (HSA-available if enrolled in high deductible plan)
  • Flexible Spending Accounts (FSA & LPFSA)
  • Dependent Care Reimbursement Accounts (DCRA)
  • Employee Assistance Program (EAP-available if enrolled in Health plan)
  • 401(k) retirement plan
  • Paid Time Off (PTO)
  • 100% Company Paid Basic Life Insurance (if enrolled in Health plan)
  • Voluntary Life Insurance
  • Short & Long-Term Disability
  • Critical Illness/Accident Insurance
  • Hospital Indemnity Insurance
  • Identity Protection Plan
  • Legal Care Plan
  • Pet Discount Program

All your information will be kept confidential according to EEO guidelines.

MGA Homecare Glassdoor Company Review
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CEO of MGA Homecare
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W. Bradley Bennett
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Average salary estimate

$47360 / YEARLY (est.)
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$44800K
$49920K

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What You Should Know About People Operations Coordinator, MGA Homecare

Welcome to MGA Homecare, where we prioritize compassion and quality care in our community. We’re looking for a dedicated People Operations Coordinator to join our team in beautiful Colorado Springs, CO. As a People Operations Coordinator at MGA Homecare, you will report directly to the Director of People Operations and play a vital role in creating a positive onboarding experience for our new team members. Your day-to-day responsibilities will include assisting with employee onboarding, ensuring compliance with all necessary regulations, and supporting our vibrant workplace culture. You will be the friendly face that helps new employees acclimate to their roles, ensuring they understand our mission and values from the start. Your meticulous attention to detail will assist in managing paperwork, processing background checks, and keeping accurate employee records. We want you to thrive in this fast-paced environment, so you’ll have the chance to work on various HR projects that make a real impact. With competitive pay ranging from $21.50 to $24.00 per hour and comprehensive benefits, MGA Homecare is committed to supporting its employees just as we support our patients. If you’re ready to make a difference and help shape the future of our team, we’d love to hear from you!

Frequently Asked Questions (FAQs) for People Operations Coordinator Role at MGA Homecare
What are the main responsibilities of the People Operations Coordinator at MGA Homecare?

As a People Operations Coordinator at MGA Homecare, your primary responsibilities include facilitating a smooth onboarding process for new hires, maintaining compliance with federal and local regulations, and providing essential administrative support to the HR department. You will oversee onboarding procedures, assist with employee orientation, and ensure all necessary paperwork is completed and submitted correctly.

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What qualifications are required for the People Operations Coordinator position at MGA Homecare?

To qualify for the People Operations Coordinator position at MGA Homecare, candidates should demonstrate a high attention to detail, possess excellent communication skills, and have the ability to work in a fast-paced environment while maintaining confidentiality. Previous experience in an office or data entry role and proficiency in computer applications are also necessary.

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How does MGA Homecare support the growth and development of its People Operations Coordinators?

At MGA Homecare, we believe in investing in our team members. As a People Operations Coordinator, you will have the opportunity to engage in various HR projects that foster your professional development. We also offer comprehensive training and mentorship, ensuring that you are well-equipped to grow within the organization.

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What kind of benefits can I expect as a People Operations Coordinator at MGA Homecare?

MGA Homecare offers a competitive benefits package for its People Operations Coordinators, which includes health, dental, and vision coverage, a 401(k) retirement plan, paid time off, and employee assistance programs. After your first month of employment, you can access these benefits to support your overall well-being.

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What can I expect from the onboarding process as a People Operations Coordinator at MGA Homecare?

The onboarding process for a People Operations Coordinator at MGA Homecare is designed to be welcoming and thorough. You will receive guidance throughout your orientation, ensuring you understand your role and the organization's values. You'll also have the chance to meet your team and familiarize yourself with our inclusive workplace culture.

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Common Interview Questions for People Operations Coordinator
How do you ensure compliance with HR regulations as a People Operations Coordinator?

To ensure compliance with HR regulations, I prioritize keeping updated on local, state, and federal laws relevant to Human Resources. I also implement regular audits of employee records and procedures, making sure they reflect current standards. Finally, I create organized reports to monitor adherence and to respond to HR data requests accurately.

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Can you describe your experience with onboarding processes?

In my previous roles, I have streamlined onboarding processes by creating checklists and ensuring timely completion of necessary paperwork. I focus on fostering a welcoming environment for new hires, providing them with all essential training materials and support to ensure they're comfortable in their new roles.

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What strategies do you use to manage multiple tasks in a fast-paced environment?

I utilize effective time management strategies, such as prioritizing tasks based on urgency and importance, using project management tools, and setting specific goals for each day. This allows me to stay organized and ensures that crucial tasks are completed promptly.

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How do you handle confidential information in your role?

Handling confidential information with integrity is critical in the role of a People Operations Coordinator. I ensure that all sensitive documents are securely stored, limit access to authorized personnel only, and follow established protocols when sharing information. Additionally, I maintain awareness of privacy laws to ensure compliance.

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What experience do you have with HR software and data entry?

I have experience working with various HR software solutions, including applicant tracking systems and employee management databases. I am proficient in data entry, ensuring accuracy and integrity when inputting employee information. My background allows me to navigate these systems efficiently, which helps streamline HR processes.

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Describe a situation where you resolved a conflict in the workplace.

In a previous position, I facilitated a discussion between two employees who had differing opinions on a project. I encouraged open communication and helped them identify common goals. By emphasizing the importance of collaboration, we reached a compromise that satisfied both parties and enhanced team cohesion.

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How do you promote an inclusive culture in the workplace?

Promoting an inclusive culture starts with embedding it in the onboarding process and ensuring all new employees feel welcomed. I advocate for diversity initiatives, organize team-building activities, and facilitate open discussions on inclusion to foster understanding and acceptance among team members.

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What would your approach be to improve employee retention?

Improving employee retention involves understanding employee needs and creating a supportive environment. My approach includes regular feedback sessions, professional development opportunities, and recognizing employee achievements to ensure they feel valued and engaged in their roles.

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How do you stay current with HR trends and legislation?

I stay current with HR trends by subscribing to HR-related newsletters, attending webinars, and participating in professional HR organizations. This allows me to keep abreast of changes and best practices that I can implement within my role to enhance our HR functions.

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Why do you want to work as a People Operations Coordinator at MGA Homecare?

I am drawn to the People Operations Coordinator position at MGA Homecare because of the company's commitment to delivering compassionate care and support. I believe in the mission of making a positive impact in the lives of others and would be excited to contribute to an organization that values its employees and patients equally.

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MGA Homecare provides exceptional services, resources, and support to families navigating in-home care for children with specialized medical needs.

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DATE POSTED
April 12, 2025

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