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Assistant Director Client Marketing

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

Summary

The Assistant Director, Client Marketing, reporting to the Senior Director, Prospect & Client Marketing, is a key leader in the marketing department. This role leads the strategic development and delivery of marketing programs aimed at driving repeat business from existing clients. This role is critical to the demonstration of the Marketing function as a growth driver for our business. This role must be led by an innovative, strategically minded, and experienced marketer who is comfortable with ambiguity, is data-driven and results-oriented, and has a proven track record of leading a diverse set of cross-functional stakeholders and teams.

Primary Duties & Responsibilities

  • Develops multi-year strategies and programs that deepen client relationships with existing clients and support broader departmental, product, and enterprise strategies.
  • In alignment with multi-year strategies, assists team in the development and execution of client program strategy, including identification of KPIs, target audience, testing strategy, and messaging approach.
  • Assist in the development of annual client marketing team KPIs, plans, and budget.
  • Leverage data-driven approach to develop recommendations for program optimization and innovation to drive desired business outcomes and problem resolution.
  • Partner with Consumer Insights to shape consumer research that informs innovation and optimization of programs and strategies.
  • Coordinate with measurement partners to evaluate and provide business perspective on necessary measurement framework which demonstrates business impact of work.
  • Assist in development of annual contact strategy for clients at the household level.
  • Partner with data, activation, and Martech teams to advance personalization capabilities in support of annual programs.
  • Identify process and artifacts improvements allowing teams to efficiently develop strategies and lead programs.
  • Represent team’s work to peers and leadership, both within the marketing team and with other partners and stakeholders.
  • Foster a culture of collaboration, innovation, and accountability with direct report, team, and partners.
  • Establish and maintain effective relationships with peers and leaders across marketing function and other enterprise partners and stakeholders.
  • Ensure campaigns and programs align with all legal and compliance standards.
  • Scan marketing and financial services industry trends for continued innovation.

Qualifications

  • 9+ years of experience in Marketing, with a focus on strategy
  • Bachelor’s Degree in Marketing, Business, or related field
  • Proven track record leveraging data and insights to develop strategies and execute marketing programs that deliver results
  • Experience in developing, executing, and interpreting marketing tests
  • Strong analytical abilities
  • Team player interested in partnering in a highly collaborative environment and working with a diverse set of partners and stakeholders
  • Proven ability to lead and influence medium to large cross-functional groups to achieve specific business outcomes
  • Strong problem-solving skills
  • Capability to simplify and communicate complex ideas for various audiences
  • Strong interpersonal, communication, and presentation skills
  • Strong project management skills
  • Experience managing a high-performing team and developing talent

Compensation Range:

Pay Range - Start:

$92,750.00

Pay Range - End:

$172,250.00

Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to location-based pay structures.

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now!

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.

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CEO of Northwestern Mutual
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John E. Schlifske
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Average salary estimate

$132500 / YEARLY (est.)
min
max
$92750K
$172250K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Director Client Marketing, Northwestern Mutual

At Northwestern Mutual, we're always on the lookout for innovative talent, and right now, we’re excited to invite applications for the role of Assistant Director Client Marketing in our Milwaukee, WI Corporate office. This pivotal position is all about leading the charge in developing strategic marketing programs that foster deeper relationships with our existing clients. As a key player in our marketing department, you’ll be reporting directly to the Senior Director, Prospect & Client Marketing, where your experience and insight will help shape the future of our client interactions. This role isn’t just about the routine; it’s about crafting innovative, data-driven strategies that not only meet our clients' needs but anticipate them. Whether you’re diving into consumer insights research or collaborating with cross-functional teams to enhance our marketing effectiveness, every day will bring new challenges and opportunities for growth. You’ll take the reins on developing multi-year strategies, optimizing program performance, and ensuring everything aligns with our company's legal and compliance standards. Plus, you'll get to guide a high-performing team, fostering a culture of collaboration, innovation, and accountability while making a genuine difference in our clients' financial journeys. If you’re passionate about marketing and ready to make a positive impact, this role at Northwestern Mutual could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Assistant Director Client Marketing Role at Northwestern Mutual
What are the responsibilities of the Assistant Director Client Marketing at Northwestern Mutual?

The Assistant Director Client Marketing at Northwestern Mutual is responsible for developing multi-year strategies to deepen client relationships, executing client program strategies, collaborating with cross-functional teams, leveraging data for marketing optimization, and ensuring compliance with legal standards. This role is vital for driving business growth through innovative marketing practices.

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What qualifications do you need to be an Assistant Director Client Marketing at Northwestern Mutual?

To be considered for the Assistant Director Client Marketing role at Northwestern Mutual, candidates should have at least 9 years of marketing experience with a strategic focus. A Bachelor’s degree in Marketing, Business, or a related field is required. Proven track records in data-driven decision-making and experience in managing high-performing teams are also essential qualifications.

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How does the Assistant Director Client Marketing position contribute to Northwestern Mutual’s goals?

The Assistant Director Client Marketing plays a critical role in driving repeat business from existing clients, which is essential for Northwestern Mutual’s long-term growth strategies. By developing and executing strategic marketing programs, this position helps build stronger client relationships and enhances the overall client experience, ensuring the company remains competitive and client-focused.

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What skills are important for an Assistant Director Client Marketing at Northwestern Mutual?

Important skills for the Assistant Director Client Marketing position at Northwestern Mutual include strong analytical abilities, project management skills, effective communication, strategic thinking, and the capacity to lead and influence cross-functional teams. Being data-driven and having problem-solving aptitude are crucial for optimizing marketing strategies and achieving desired business outcomes.

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What is the salary range for the Assistant Director Client Marketing role at Northwestern Mutual?

The salary range for the Assistant Director Client Marketing position at Northwestern Mutual starts at $92,750 and can go up to $172,250. Compensation is based on various factors, including experience, skills, and market location, ensuring a fair structure that reflects each individual's qualifications and the specific requirements of the role.

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Common Interview Questions for Assistant Director Client Marketing
Can you describe your experience in developing marketing strategies?

When answering this question, highlight a specific marketing strategy you developed, including the goals, execution process, and results. Use metrics to quantify your success, such as growth in client engagement or revenue, showcasing your ability to leverage data for strategic decision-making.

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How do you utilize data to enhance marketing programs?

Discuss your methods of collecting and analyzing data to inform marketing decisions. Share examples of specific metrics you track and how you've used this data to optimize marketing campaigns or strategies, ultimately leading to improved client retention or satisfaction rates.

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Describe a time when you led a cross-functional team. What was the outcome?

Provide a real-world example where you successfully led a team of diverse professionals toward a common marketing goal. Emphasize your leadership style, how you fostered collaboration, and the final results, using specific outcomes to demonstrate your impact.

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What techniques do you use for measuring campaign effectiveness?

Talk about the different Key Performance Indicators (KPIs) you track to measure campaign success, such as conversion rates, customer feedback, or ROI. Provide examples of how you've reported these metrics to stakeholders and used them to improve future marketing efforts.

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How do you keep up with the latest marketing trends?

Discuss your strategies for staying informed about industry trends and shifts. This might include following relevant publications, attending webinars, participating in professional networks, or utilizing data analytics tools to understand evolving client needs and market dynamics.

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Can you share an example of how you improved a marketing process?

Share a specific instance where you identified an inefficiency in a marketing process and implemented changes to streamline it. Discuss the steps you took, the collaboration involved, and the results that followed to demonstrate your initiative and problem-solving capabilities.

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What is your approach to developing client relationships?

Outline your philosophy on relationship-building, emphasizing the importance of understanding client needs and providing value. Utilize examples from your past experiences to illustrate how you've successfully built and maintained strong client relationships over time.

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How do you handle tight deadlines in marketing projects?

Explain your time management techniques and processes for prioritizing tasks under tight deadlines. Provide examples of previous projects where you successfully met deadlines, ensuring you emphasize your organizational skills and ability to work under pressure.

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What role does consumer research play in your marketing strategies?

Discuss how you leverage consumer insights to drive marketing initiatives. Provide an example of a project where consumer research shaped your strategy and led to successful outcomes, demonstrating your capability in market analysis and audience understanding.

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Why do you want to work at Northwestern Mutual?

Express genuine interest in Northwestern Mutual’s mission and values. Discuss how the company's focus on client-centered marketing resonates with you, and highlight any specific aspects of the company culture or their commitment to innovation and growth that attract you to the opportunity.

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We combine our unsurpassed financial strength, solutions and expertise with time-tested principles, a comprehensive approach to planning and a financial representative’s long-term commitment to listen to, guide and encourage you.

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Full-time, on-site
DATE POSTED
March 29, 2025

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