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Performance & Lifecycle Marketing Manager

Company Overview

OCTI Management is a data-driven e-commerce growth company that scales and acquires direct-to-consumer brands in fashion, skincare, and beyond. We specialize in building long-term brand equity through multi-channel marketing strategies that optimize retention, organic growth, and profitability.

We are looking for a strategic and execution-driven Performance & Lifecycle Marketing Manager to lead customer retention, organic growth, content strategy, and digital performance across multiple brands.

This role is ideal for someone who can blend creativity with data, optimize customer acquisition efficiency, drive retention, and scale brands past $5M profitably.

Our Core Values

Be Open & Honest

  • Transparency is essential—always telling the truth.
  • Integrity is our foundation—no shortcuts, no cover-ups.
  • Trust is earned through consistency and credibility.

Get Things Done Right

  • Take ownership, be self-motivated, and execute with precision.
  • Accountability and commitment drive us to excellence.
  • We go the extra mile—no egos, just outcomes.

Be Leaders, Create Leaders

  • Leadership is about inspiring and empowering others.
  • Lead with empathy, respect, and care for those around you.
  • Create leaders, not followers—build a legacy of empowerment.

Learn, Apply, Grow, Repeat

  • Constantly push boundaries, embrace innovation.
  • Adapt quickly, think big, and never stop learning.
  • Growth is continuous—act boldly and efficiently to evolve.

Key Responsibilities

Retention & Lifecycle Marketing

  • Own customer retention strategies across email, SMS, and loyalty programs, focusing on increasing LTV, engagement, and repeat purchases.
  • Develop and automate lifecycle marketing flows (welcome series, abandoned cart, post-purchase upsells, re-engagement).
  • Segment customers using RFM analysis and behavioral triggers to deliver personalized, high-converting experiences.
  • Monitor and optimize retention KPIs (repeat purchase rate, revenue per recipient, email/SMS conversion rates).
  • Develop a zero-party data collection strategy to improve customer insights and retention efforts.
  • Work with copywriters and designers to create high-performing email/SMS content that matches customer psychology and engagement trends.

SEO & Content Marketing

  • Own and execute an SEO strategy that increases organic traffic and revenue across multiple brands.
  • Develop a content roadmap that supports search visibility and brand authority, balancing long-form blogs, landing pages, and product descriptions.
  • Optimize site structure, metadata, and internal linking strategies to improve search rankings.
  • Manage backlink-building initiatives, collaborating with PR and influencer teams to drive domain authority.
  • Monitor organic growth KPIs (keyword rankings, traffic, engagement, conversion rate).
  • Work with content creators, designers, and video teams to ensure SEO-driven content remains engaging, relevant, and brand-aligned.

Influencer & Community Marketing

  • Develop and execute an influencer marketing strategy that balances both brand-building and performance-driven outcomes.
  • Manage influencer relationships, content collaborations, and affiliate partnerships to scale social proof and UGC.
  • Whitelist and repurpose high-performing influencer content for broader distribution (email, paid ads, organic social).
  • Leverage community marketing (UGC, ambassador programs, referral incentives) to increase organic reach and brand advocacy.
  • Collaborate with video editors and content strategists to optimize influencer content for maximum conversion impact.

Organic Social & Brand Growth

  • Develop and manage organic social media strategies for Instagram, TikTok, and Meta, ensuring brand storytelling aligns with engagement goals.
  • Create content that is platform-native and optimized for audience behavior, ensuring a strong organic presence without over-reliance on paid.
  • Monitor social performance metrics and iterate based on engagement data.
  • Implement viral and trend-based content strategies to maximize reach.
  • Work with in-house content teams to test creative variations and maximize engagement performance.

Data Analytics & Attribution Measurement

  • Develop and manage reporting frameworks that track marketing efficiency across all digital channels.
  • Implement first-party data strategies to offset post-iOS14 tracking limitations.
  • Use GA4, Triple Whale, or Northbeam to assess full-funnel attribution and performance.
  • Analyze CAC, LTV, retention trends, and organic growth KPIs to refine marketing decisions.
  • Use performance insights to continuously refine marketing strategies, creative production, and customer experience initiatives.

Paid Media Strategy (Lower Priority, but Critical for Scaling Profitably)

  • Manage and optimize paid advertising efforts across Meta, Google, TikTok, and YouTube, ensuring efficient CAC and ROAS.
  • Run structured creative testing (hooks, messaging, formats) to systematically improve ad performance.
  • Develop high-impact ad creative strategies and iterate based on engagement and conversion data.
  • Integrate paid and organic strategies for a holistic, full-funnel marketing approach.
  • Work with designers and video editors to produce high-converting paid media creatives.

  • 5+ years of experience in e-commerce marketing, preferably managing multiple brands.
  • Proven success in lifecycle marketing, organic growth, and content-driven acquisition.
  • Strong experience with SEO, including technical optimization, content strategy, and backlink management.
  • Ability to guide creative teams and influencers to produce high-converting content.
  • Proficiency in Google Analytics, Meta Business Suite, and marketing attribution platforms (Triple Whale, Northbeam, GA4).
  • Experience with Shopify, email automation (Klaviyo preferred), and SMS marketing platforms.
  • Experience managing and optimizing paid ad budgets ($50K+/month) while maintaining profitable ROAS.

Preferred Qualifications

  • Certifications in Google Ads, Meta Blueprint, or similar platforms.
  • Strong knowledge of conversion rate optimization (CRO) methodologies.
  • Proven experience in scaling brands profitably from $1M to $5M+.

Ideal Candidate Profile

  • Equally skilled in data-driven decision-making and creative execution.
  • Understands full-funnel marketing, from acquisition to retention.
  • Thrives in fast-paced environments and takes ownership of growth strategy.
  • Knows how to align creative strategy with performance insights to maximize impact.
  • Competitive salary with performance-based bonuses.
  • Professional development opportunities to enhance skills and career growth.
  • 100% Remote work in a dynamic, fast-paced environment.
  • A collaborative, innovative culture that values creativity and results.

Average salary estimate

$85000 / YEARLY (est.)
min
max
$70000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Performance & Lifecycle Marketing Manager, OCTI Management

At OCTI Management, we're on the hunt for a dynamic Performance & Lifecycle Marketing Manager who is passionate about driving customer engagement and brand success! As a frontrunner in e-commerce growth, we specialize in scaling direct-to-consumer brands across various sectors such as fashion and skincare. In this role, you'll merge your creative flair with data-driven insights to boost customer retention and organic growth, helping us exceed the $5M profit mark. You'll take charge of innovative marketing strategies that transform customer experiences through tailored email and SMS campaigns, engaging content, and a solid SEO approach. If you're someone who thrives on results and loves to optimize every step of the customer journey, you’ll find a welcoming home here at OCTI! Our culture values honesty, integrity, and growth, making sure everyone has a voice in achieving our ambitious goals. You’ll work closely with talented copywriters, designers, and influencers, creating exceptional content that resonates with audiences. Plus, with a fully remote working environment and a focus on personal development, you can craft your career path while enjoying the flexibility you deserve. Ready to make a significant impact on our brands and take your career to the next level? Join us and unleash your potential in a role where innovation meets strategy!

Frequently Asked Questions (FAQs) for Performance & Lifecycle Marketing Manager Role at OCTI Management
What are the key responsibilities of a Performance & Lifecycle Marketing Manager at OCTI Management?

As a Performance & Lifecycle Marketing Manager at OCTI Management, your key responsibilities will include developing and executing customer retention strategies, managing lifecycle marketing flows, and optimizing email and SMS campaigns. You'll also oversee SEO efforts to increase organic traffic, engage with influencers for brand growth, and leverage data analytics to understand marketing performance. This diverse role is focused on driving engagement and maximizing profitability across multiple brands.

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What qualifications are necessary for the Performance & Lifecycle Marketing Manager position at OCTI Management?

To excel as a Performance & Lifecycle Marketing Manager at OCTI Management, you should have 5+ years of experience in e-commerce marketing, particularly with lifecycle marketing and SEO. Proven success in driving organic growth and managing multiple brands is essential. A strong grasp of tools like Google Analytics and marketing automation platforms, along with expertise in paid advertising strategies, will be crucial for achieving success in this role.

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How does OCTI Management measure the success of their Performance & Lifecycle Marketing Manager?

OCTI Management measures the success of the Performance & Lifecycle Marketing Manager through various KPIs, such as customer retention rates, revenue per recipient of marketing communications, and overall engagement levels. Additionally, monitoring organic traffic increases, conversion rates from campaigns, and improvements in email/SMS performance metrics plays a significant role in evaluating effectiveness within this position.

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What kind of work environment can a Performance & Lifecycle Marketing Manager expect at OCTI Management?

At OCTI Management, Performance & Lifecycle Marketing Managers will enjoy a fully remote work environment that champions flexibility and collaboration. Our dynamic culture thrives on innovation, creativity, and a shared commitment to excellence. With a focus on transparency and leadership development, team members can expect a supportive atmosphere where their contributions are valued and encourage personal and professional growth.

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What is the ideal candidate profile for the Performance & Lifecycle Marketing Manager position at OCTI Management?

The ideal candidate for the Performance & Lifecycle Marketing Manager role at OCTI Management possesses a balanced skill set that includes both data-driven decision-making and creative execution. They should thrive in fast-paced settings, take ownership of growth strategies, and align marketing campaigns with performance insights to maximize results. A genuine passion for e-commerce marketing and a commitment to continuous learning will further define success in this position.

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Common Interview Questions for Performance & Lifecycle Marketing Manager
How do you approach developing customer retention strategies as a Performance & Lifecycle Marketing Manager?

In approaching customer retention strategies, I focus on understanding customer behavior through data analysis and segmentation. By identifying key touchpoints for engagement, I can create tailored marketing flows like welcome series and post-purchase follow-ups that resonate with customers. Consistent monitoring of performance metrics allows for continuous optimization to ensure increased lifetime value and repeat purchases.

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Can you describe your experience with SEO and how it can benefit a brand's organic growth?

I have extensive experience with SEO strategies that align content creation with keyword optimization and user intent. Implementing technical optimizations and backlink strategies has proven to enhance visibility and domain authority, resulting in improved organic traffic. By producing high-quality, engaging content, brands can not only reach more customers but also establish credibility and authority within their niche.

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What role does data analytics play in your marketing strategy?

Data analytics is central to my marketing strategy; it informs every decision I make. By analyzing customer data, campaign performance, and market trends, I'm able to adjust my strategies to maximize effectiveness. Tools like Google Analytics and marketing attribution platforms provide insights that guide optimizations and improve customer experiences, ensuring we achieve our performance goals.

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How do you ensure that your marketing strategies are aligned with customer psychology?

Understanding customer psychology is essential for crafting marketing strategies that resonate. I conduct thorough research on customer behaviors and preferences, developing campaigns that speak directly to their motivations. Collaborating with creative teams, we create compelling email content, social media posts, and SMS campaigns that are not only persuasive but also enhance the overall customer experience.

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Describe a time when you successfully scaled a brand's marketing efforts profitably.

In a previous role, I implemented a comprehensive marketing strategy that focused on lifecycle marketing, SEO, and influencer collaborations. By leveraging data to optimize our advertising spend and refining our messaging, we managed to increase our customer base while reducing acquisition costs. This resulted in scaling the brand from $1M to $5M in revenue within a year, underlining the importance of strategic marketing initiatives.

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What tactics do you use for optimizing email and SMS campaigns?

To optimize email and SMS campaigns, I utilize A/B testing to evaluate subject lines, content, and timing. Personalization based on customer behavior segmentation ensures higher engagement rates. Additionally, I monitor performance metrics such as open rates and conversion statistics, allowing me to refine messaging and strategies to boost effectiveness continuously.

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How do you approach collaboration with influencers for brand campaigns?

I approach influencer collaboration by identifying personalities that resonate with our target audience and align with our brand values. Once partnerships are established, I work closely with influencers to co-create content that feels authentic and engaging, ensuring that the final output serves both our brand-building objectives and performance goals.

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Can you explain your process for analyzing KPIs related to retention and growth?

My process involves setting clear KPIs at the start of campaigns—these might include, for example, repeat purchase rates, customer retention rates, and organic traffic growth. I regularly analyze these KPIs using data visualization tools, which allows me to pinpoint trends and areas for improvement. This ongoing evaluation is essential for refining our strategies and driving continuous growth.

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What strategies do you implement for community marketing and user-generated content?

I focus on creating meaningful engagements through community marketing initiatives, such as ambassador programs and referral incentives. Encouraging user-generated content not only boosts organic reach but also elevates brand advocacy. Programs that recognize and reward loyal customers effectively transform them into brand champions, thereby amplifying our messaging and community presence.

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How do you stay updated with the latest trends in e-commerce marketing?

I stay updated with the latest trends in e-commerce marketing by following industry influencers, participating in webinars, and reading research articles in the field. Networking with other professionals and attending relevant conferences also provides insight into innovative strategies and emerging technologies that can enhance our marketing efforts.

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Full-time, remote
DATE POSTED
March 25, 2025

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