Facilities Tech I (Swing Shift) - job 1 of 2

As a Facilities Tech I in Alameda, your primary responsibilities include general repairs and maintenance of all local facilities. You'll assist with repairing damaged walls, ceiling tiles, and flooring. Additionally, you'll help fulfill employee requests for office supplies and address issues with lighting, plumbing leaks, and cubicle repairs. You will also collaborate with other team members to ensure a clean and safe work environment, all while adhering to quality management and safety standards.

For the Facilities Technician I role, a high school diploma or an equivalent combination of education and experience is essential. You should be knowledgeable in using both powered and non-powered tools and have the ability to work safely on a ladder. Strong oral and written communication skills are crucial, as you'll be interacting with employees and suppliers. Additionally, experience in a regulated industry, like biotech or pharma, is preferred but not mandatory.

The Facilities Tech I position in Alameda follows a swing shift schedule, operating from Monday to Friday from 12:00 PM to 8:30 PM PT. This means you will have evenings free and can enjoy your weekends, while still contributing significantly to the maintenance of the facilities during the prime working hours.

The Facilities Tech I role is both a team-oriented and independent position. You will often collaborate with janitorial staff and other team members to complete tasks and maintenance repairs. However, you will also have opportunities to work independently, especially when addressing individual maintenance requests and completing specific repair tasks.

As a Facilities Tech I, you will encounter some physical demands, including the need to lift or move up to 50 pounds as part of your repair and maintenance duties. You'll also need to be able to navigate between buildings, remain stationary for computer work, and communicate effectively with employees at all levels. There may be occasional exposure to chemicals, so adherence to safety procedures is paramount.

In responding to this question, emphasize any previous roles that involved hands-on maintenance work. Discuss specific tasks such as repairing walls, lighting, or plumbing, while highlighting your comfort with using power and hand tools.

Explain your method for prioritization; mention considering urgency, safety, and the impact on employee productivity. Sharing an example from past experience where you successfully managed multiple requests could illustrate your point effectively.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Discuss the maintenance issue, how you diagnosed it, the steps taken to resolve it, and the final outcome, emphasizing your problem-solving skills.

Discuss the importance of following safety protocols by referring to corporate safety procedures and the correct use of personal protective equipment (PPE). Mention any safety training you've undergone, emphasizing how this knowledge helps you maintain a safe working environment.

Describe your collaborative approach and emphasize the importance of teamwork in achieving maintenance goals. Explain your willingness to ask for help when necessary and share positive experiences where teamwork led to efficient problem resolution.

In your answer, list relevant tools and technologies you are familiar with, including both powered and non-powered tools used in facilities maintenance. If you have experience with certain technologies, mention how they can enhance maintenance operations.

Explain your understanding of the company's Quality Management System (QMS) and how you integrate these standards into your daily tasks. Providing examples of past experiences where you adhered to quality standards can strengthen your answer.

Describe methods you use to facilitate clear communication, such as active listening, adjusting your communication style based on the audience, and maintaining a positive demeanor. You could give an example of a successful collaboration with other departments in your previous roles.

Discuss your organizational skills and how you manage your time and workload. Mention using tools like checklists or software to track tasks and prioritize effectively to ensure timely completion of maintenance work.

Reflect on your passion for problem-solving and contributing to a safe and functional work environment. You might share a personal story about what drew you to facilities maintenance and why you find it fulfilling.