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Operations Associate

🪶 About Plume
Plume is the first fully-integrated and modular blockchain optimized for real world assets (RWAs). We’ve built an EVM-compatible blockchain that’s fast, efficient, and incredibly cheap, along with an end-to-end onboarding platform that lets asset issuers deploy their RWAs onchain. We’re proud of our rapidly growing network, which includes:

  • 180+ RWA companies building dapps and tokenizing assets on Plume’s testnet, ranging from collectibles and real estate to equities and private credit

  • 50+ technology partners working with Plume and offering special services to our ecosystem partners

  • Experienced team of 20+ crypto, finance, and tech professionals from:

    • Crypto: Coinbase, dYdX, LayerZero, Binance, Galaxy Digital, Kraken

    • Finance/Tech: JP Morgan, Robinhood, Google, Coupa, Affirm

  • Backed by great investors and operators including:

    • Haun Ventures, Galaxy Digital, YZi Labs, Superscrypt, SV Angel, A Capital, Portal Ventures, and more

🪶 You are:

A detail-oriented Operations Associate who has excellent communication skills and time management. You are willing to roll up your sleeves and pitch in any way you can. You are skilled at stakeholder management and navigating competing priorities. You have experience in operations, strong organizational skills, and an inclination towards being outcome-obsessed.

🪶 Overall Responsibilities

  • General Operations: Handle the administrative aspects of corporate software, including conducting follow-up communications and maintaining clean data records.

  • Process Management: Shepherd and enforce corporate policies and processes.

  • Documentation: Develop and maintain essential documentation such as operational playbooks and training materials to streamline processes.

  • Data Entry: Accurately enter contact information and other relevant data into our database systems.

  • Ad Hoc: Other financial, legal, and business operations tasks as needed.

🪶 Qualifications

  • Operations Experience: Proven experience in operations, administrative support, or a similar role.

  • Detail-Oriented: High attention to detail and commitment to accuracy.

  • Crypto Native: Strong understanding of crypto communities and deep understanding of the communities you're involved in.

  • Communication Skills: Strong written and verbal communication skills; comfortable communicating with internal teams and external partners.

  • Proactive: Ability to take initiative, adapt quickly, and manage multiple tasks in a fast-paced, dynamic environment.

  • Tech Savvy: Familiarity with CRM systems, database management, Google Workspace, and other collaboration tools.

🪶 What to expect from Plume

  • Salary ranges are competitive with top startups.

  • As an early employee, you will receive a competitive equity grant.

  • Fully remote with the option to come into the NYC office any time.

  • Full medical, dental, and vision benefits for US based employees.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Associate, Plume Network

Join the innovative team at Plume as an Operations Associate and play a pivotal role in our rapidly growing blockchain ecosystem designed for real world assets. At Plume, we pride ourselves on our fast, efficient, and cost-effective solutions for asset issuers seeking to deploy their RWAs on-chain. As an Operations Associate, you'll be at the heart of our organization, tackling essential tasks such as managing administrative aspects of our software, maintaining data accuracy, and developing operational documentation. Your excellent communication skills and time management will shine as you navigate stakeholder management and competing priorities within our dynamic environment. If you're detail-oriented, outcome-obsessed, and familiar with crypto, this role offers a fantastic opportunity to contribute to a forward-thinking company backed by leading investors. Enjoy the flexibility of fully remote work, competitive salary, and comprehensive benefits while making a meaningful impact in the world of blockchain.

Frequently Asked Questions (FAQs) for Operations Associate Role at Plume Network
What are the responsibilities of an Operations Associate at Plume?

As an Operations Associate at Plume, you will handle the administrative functions of corporate software, enforce corporate policies, manage documentation, and enter crucial operational data into our systems. Your role will also involve assisting with various financial, legal, and business tasks, allowing you to engage with diverse aspects of our operations and make a significant impact.

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What qualifications are needed for the Operations Associate position at Plume?

To thrive as an Operations Associate at Plume, candidates should have proven operations experience, excellent attention to detail, effective communication skills, and a solid understanding of cryptocurrency. You're encouraged to be proactive, tech-savvy, and adept at managing multiple tasks in a fast-paced environment to fit well within our team.

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Is prior experience with blockchain necessary for the Operations Associate role at Plume?

While prior experience specifically in blockchain is not mandatory, having a strong understanding of crypto communities is highly beneficial. As an Operations Associate at Plume, your familiarity with blockchain concepts and trends will help you navigate through tasks effectively and contribute richly to our team.

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What can I expect from Plume as an employer in the Operations Associate role?

Plume is committed to offering a competitive salary and equity grants typical of top startups. As an early team member, you'll enjoy the flexibility of remote work and comprehensive benefits including medical, dental, and vision coverage for our US employees. You’ll find an engaging environment where your contributions matter and opportunities for professional growth abound.

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How does the Operations Associate fit in Plume’s overall mission?

The Operations Associate at Plume is integral to ensuring streamlined processes that contribute directly to our mission of building a robust blockchain network for real world assets. Your operational support and attention to detail will enhance our operational efficiency, enabling us to grow our ecosystem and foster innovation in the blockchain space.

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Common Interview Questions for Operations Associate
Can you describe your experience in operations and how it relates to the role of Operations Associate at Plume?

When answering this, highlight specific examples of your past job roles that involved administrative support or process management. Talk about how your experience has equipped you with the skills necessary to thrive in our fast-paced blockchain environment, emphasizing your attention to detail and proactive nature.

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How do you effectively communicate with team members and external partners?

Focus on your approach to communication, outlining strategies you employ to ensure clarity and understanding. Mention any tools you use for collaboration and how you adapt your communication style based on your audience, which is essential for the Operations Associate position at Plume.

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Describe a situation where you had to manage competing priorities. How did you handle it?

Use the STAR method (Situation, Task, Action, Result) to give a detailed account of a similar scenario. Illustrate how you prioritized tasks effectively and the steps you took to ensure all responsibilities were met without compromising quality.

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What tools or systems are you familiar with for managing operations?

List specific CRM systems, database management tools, and collaboration platforms you have experience with. Explain how these tools have helped you increase operational efficiency and how you'll be able to apply that knowledge as an Operations Associate at Plume.

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How do you ensure accuracy in data entry and record-keeping?

Share your strategies for maintaining high levels of data accuracy, such as double-checking information, using validation checks, and implementing organized filing systems. Highlight your detail-oriented nature that aligns well with the Operations Associate role responsibilities.

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Why do you want to work in the blockchain industry, particularly at Plume?

Talk about your enthusiasm for blockchain technology, the vision behind Plume, and your alignment with our mission to streamline the deployment of real world assets. Convey your passion for innovation and how you want to be at the forefront of change within the industry.

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Can you explain a time when you took the initiative to improve a process?

Again, follow the STAR method to present a compelling exam where you identified an improvement opportunity, your initiative in implementing a solution, and the positive outcome it created. This trait of proactivity is essential for the Operations Associate at Plume.

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How do you stay organized while handling multiple tasks?

Discuss specific organizational methods you employ, such as digital tools or scheduling techniques, to keep track of your responsibilities and deadlines. Emphasize your systematic approach that ensures nothing falls through the cracks.

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What would you define as success in the Operations Associate role?

Explain your perspective on success, emphasizing how it involves achieving operational goals, maintaining high levels of accuracy, and contributing effectively to team dynamics. Align your definition with Plume's objectives for continuous improvement.

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How do you handle feedback and criticism in a professional environment?

Talk about your openness to feedback, how you view it as an opportunity for growth, and provide an example of how you have responded positively to criticism in the past. This shows maturity and willingness to improve, key qualities for an Operations Associate at Plume.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 3, 2025

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