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Head of Talent Acquisition

Overview of the role:

Join us at PolicyMe! We're modernizing insurance and we'd like your help. The Canadian insurance landscape has remained largely unchanged for decades and we are in the process of changing that. We're a remote-first, Toronto-based startup with big ambitions.


We’re looking for a thoughtful, hands-on leader to spearhead PolicyMe’s talent acquisition function as we enter our next phase of growth. This is a unique opportunity to build on our strong foundation and shape a high-impact, scalable recruitment strategy. As the Head of Talent Acquisition, you’ll own the full recruitment lifecycle—from defining the strategic vision and strengthening our employer brand to attracting top-tier talent at every level — this means you must love both the strategy and execution of recruitment. In this role, you’ll drive a transformative hiring strategy, scale our team, and redefine what best-in-class talent acquisition looks like in a fast-growing company.


What you'll be doing:
  • Leading the recruitment function: Guide and support the recruitment team, setting clear priorities and ensuring alignment with PolicyMe’s hiring strategy and business objectives. In this role, you will be responsible for both the strategy and execution — meaning you’ll own roles and run recruitment processes, while also serving as the functional leader. As we scale, you will be responsible for further building out your team.
  • Owning and optimizing hiring strategies: Develop and oversee structured hiring plans that translate company growth goals into actionable recruitment targets, regularly adjusting to match shifting business priorities and workforce capacity.
  • Serving as a strategic talent partner: Build strong, consultative relationships with leadership, hiring managers, and key stakeholders to implement a structured, competency-driven hiring approach that reflects PolicyMe’s culture and high standards.
  • Elevating the candidate experience: Craft and oversee interview and onboarding processes that are engaging, efficient, and reflective of PolicyMe’s commitment to excellence, ensuring every candidate walks away with a positive impression.
  • Developing a high-impact, scalable recruitment engine: Design a recruiting framework that consistently attracts top talent while proactively expanding PolicyMe’s candidate pipeline through a mix of inbound and outbound hiring strategies.
  • Driving workforce planning and data-driven hiring: Lead talent forecasting efforts, leveraging analytics and recruitment metrics to track performance, optimize hiring outcomes, and make real-time adjustments to hiring strategies.
  • Optimizing recruitment tools and technology: Maximize the use of our ATS, AI-powered hiring solutions, and other recruitment technologies to enhance efficiency, streamline hiring processes, and provide deeper talent insights.
  • Using market insights to stay competitive: Continuously research talent market trends, salary benchmarks, and competitor hiring strategies to refine our approach and attract the best candidates.
  • Strengthening PolicyMe’s employer brand: Collaborate with Marketing and the People Team to launch employer branding initiatives that showcase PolicyMe as an employer of choice for top-tier talent.
  • Expanding recruitment programs and partnerships: Lead initiatives like university hiring, internship programs, industry events, and community partnerships to build a strong talent network and increase PolicyMe’s visibility in the market.


What we're looking for:
  • Proven experience leading talent acquisition in a high-growth, fast-paced start-up. You’ve been responsible for scaling a company from ~75 to ~200!
  • Full-cycle recruiting expertise: comfortable owning end-to-end processes across a range of functions and levels, especially software engineering.
  • Strategic mindset with strong execution chops: able to set the vision and roll up your sleeves. Excited by the opportunity to level up a strong foundation and shape what great looks like.
  • Strong problem solver and operator: You’re the type of human that comes with solutions to the table, not problems. You can optimize tools, workflows, and tech to drive efficiency and clarity.
  • Data-driven decision-maker: experienced in using recruitment metrics and talent insights to inform strategy; strong comfort levels with data analysis and regular reporting.
  • Trusted partner to leadership: skilled at influencing, aligning, and advising on hiring priorities.
  • Deep commitment to candidate experience and building equitable, engaging hiring practices.
  • Team-first leader: invested in growing and developing others while creating a culture of accountability and impact.

Reports To: VP People & Culture


Why join us:
  • Generous PTO - 20 vacation days
  • Access to stock options and a comprehensive benefits plan
  • A remote-first team with company paid, in-person socials and the option to work from our Toronto-based office
  • Resources to help your professional development, including an L&D budget, performance reviews twice a year and ongoing feedback to ensure you reach your highest potential
  • Work with an empathetic, high-performing team in a flexible, results-oriented environment


About PolicyMe:

PolicyMe is a Venture-Backed InsurTech startup on a mission to put families first, protecting them with the honest and uncomplicated life insurance they deserve. Through technology, PolicyMe is streamlining the traditional insurance process, removing barriers and inefficiencies to deliver a fully-underwritten life insurance policy that families deserve but with fewer steps and lower costs. PolicyMe makes it easy to get a quote and apply for term life insurance online in 20 minutes or less. Since our launch in 2018, we have grown exponentially, selling over $1 billion in life insurance coverage to Canadians.


PolicyMe was also most recently voted as one of Canada's 50 Most Impactful Companies of 2021, and has been mentioned in BetaKit, National Post, the Global & Mail, Global News and more. If you're interested in being considered for this opportunity, please submit a resume.


Commitment to Equal Opportunity:

PolicyMe is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.


Accessibility Statement:

PolicyMe is dedicated to ensuring an accessible experience for all candidates. If you require accommodations during the application process, please let us know in the "Additional Information" section of the job application. We are committed to working with you to provide support and make reasonable adjustments throughout the process.

PolicyMe Glassdoor Company Review
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CEO of PolicyMe
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Andrew Ostro
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What You Should Know About Head of Talent Acquisition, PolicyMe

Join us at PolicyMe as the Head of Talent Acquisition, where we're modernizing the insurance industry and making a real difference! Situated in Toronto and operating as a remote-first company, we're excited to welcome a thoughtful and hands-on leader to shape our talent acquisition strategy during this exciting phase of growth. Your mission? Oversee the full recruitment lifecycle—from defining our strategic vision and building a strong employer brand to attracting top-notch talent across all levels. If you're someone who thrives in both strategy and implementation, this role is tailor-made for you! As the glue that binds our recruitment efforts, you'll craft structured hiring plans, foster collaborations with leadership and hiring managers, and create a seamless candidate experience. By leveraging your expertise, you'll drive our efforts to establish a high-impact recruitment engine that draws in the best candidates. Plus, you'll continually refine our approach using market insights and data-driven strategies. At PolicyMe, we believe in supporting you with generous PTO, stock options, and opportunities for professional development. Come help us put families first with uncomplicated life insurance that truly protects them. If you're ready to elevate our hiring practices and join a compassionate, high-performing team, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Head of Talent Acquisition Role at PolicyMe
What responsibilities does the Head of Talent Acquisition at PolicyMe hold?

As the Head of Talent Acquisition at PolicyMe, your responsibilities encompass leading the recruitment function by guiding the team, ensuring alignment with the company's hiring strategy, and owning the recruitment lifecycle. You'll also be instrumental in optimizing hiring strategies, building relationships with key stakeholders, and enhancing the candidate experience to reflect PolicyMe's commitment to excellence.

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What qualifications are necessary for the Head of Talent Acquisition role at PolicyMe?

To qualify for the Head of Talent Acquisition position at PolicyMe, candidates should have proven experience in leading talent acquisition in a high-growth startup environment, with expertise in full-cycle recruiting. A strategic mindset, strong problem-solving skills, and an ability to use data-driven insights for decision-making are also essential for success in this role.

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How does the Head of Talent Acquisition enhance the candidate experience at PolicyMe?

Enhancing the candidate experience is crucial for the Head of Talent Acquisition at PolicyMe. This role involves crafting engaging and efficient interview and onboarding processes that showcase the company's culture, ensuring that every candidate walks away with a positive impression, regardless of the hiring outcome.

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What is the company culture like at PolicyMe for the Head of Talent Acquisition?

PolicyMe fosters a team-first culture focused on growth, accountability, and impact. As the Head of Talent Acquisition, you'll be invested in developing others, collaborating with a motivated team in a flexible and results-oriented environment, and contributing to an inclusive workplace that welcomes diverse candidates.

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What are the main goals for the Head of Talent Acquisition during the growth phase at PolicyMe?

During the growth phase, the primary goals for the Head of Talent Acquisition at PolicyMe include developing a scalable recruitment strategy, expanding the candidate pipeline, and ensuring alignment between hiring strategies and the company’s overall business objectives, effectively responding to market trends and workforce demands.

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Common Interview Questions for Head of Talent Acquisition
What strategies would you implement as the Head of Talent Acquisition at PolicyMe?

When answering this, highlight your experience in creating structured hiring plans and leveraging analytics to inform recruitment strategies. Mention how you would tailor your approach to fit PolicyMe's culture and growth objectives, and describe methods for elevating the candidate experience.

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Can you explain your experience with full-cycle recruiting?

Provide specific examples of your work managing the full recruitment lifecycle, from sourcing candidates to conducting interviews and making offers. Discuss any metrics you monitored to improve outcomes, showcasing your data-driven decision-making skills.

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How do you foster relationships with hiring managers?

Emphasize the importance of communication and collaboration. Describe your approach to building consultative relationships, and provide examples of how you have aligned hiring priorities with business needs in the past.

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What methods do you use to enhance candidate engagement?

Discuss your strategies for creating an engaging candidate experience, such as personalized communication, providing timely feedback, and ensuring a smooth onboarding process. Share how you measure candidate satisfaction and adjust processes accordingly.

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How do you ensure diversity in recruitment at PolicyMe?

Talk about your commitment to equitable hiring practices and your experience implementing initiatives that promote diversity, such as targeted outreach or partnerships. Share how you assess and refine these strategies based on demographic data and market research.

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What role does data play in your recruitment strategies?

Explain how you leverage recruitment metrics to track performance and make informed decisions. Detail your experience with data analysis and how it translates into optimizing hiring processes and improving candidate outcomes.

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How would you approach workforce planning at PolicyMe?

Describe your experience with talent forecasting and how you utilize analytics to align recruitment efforts with business growth goals. Emphasize the importance of flexibility and responsiveness to changing workforce needs.

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What challenges do you foresee in the Head of Talent Acquisition role, and how would you address them?

Identify possible challenges such as scaling the recruitment process or ensuring candidate quality amidst rapid growth. Discuss proactive solutions you've implemented in previous roles and how you would apply those learnings to PolicyMe.

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How do you go about building a strong employer brand?

Share your experience collaborating with marketing and people teams to enhance employer branding. Discuss specific initiatives or campaigns you've developed that showcase company culture and values, making the organization attractive to potential candidates.

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What experience do you have with recruitment technology and tools?

Detail your familiarity with Applicant Tracking Systems (ATS) and any AI-powered recruitment tools you've utilized. Discuss how you optimize these systems to streamline workflows and enhance efficiency throughout the hiring process.

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DATE POSTED
March 26, 2025

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