Senior Product Manager, Business Assurance

As a Senior Product Manager in Business Assurance at SGS, your primary responsibilities include maintaining technical qualifications for standards, collaborating with sales managers to increase market share, and providing training and support to auditors. You will also review and approve Product Work Statements, assist customer care with client issues, and contribute to the sales team through webinars and industry events.

To be considered for the Senior Product Manager role at SGS, you should possess a Bachelor’s degree in Engineering, Science, or a related discipline, along with a minimum of 5 years of experience in Technical Accreditation or Certification industries. Holding auditor credentials for ISO9001, IATF 16949, and other relevant standards will also be beneficial.

The Senior Product Manager at SGS plays a vital role in the technical accreditation process by making informed decisions and addressing issues that arise outside the audit process. You will perform audits, technical reviews, and make certification decisions per accreditation requirements, ensuring high-quality standards are met throughout the process.

As a Senior Product Manager in Business Assurance at SGS, you will enjoy a fully remote work environment. This position encourages flexibility and provides the opportunity to collaborate with global teams, ensuring you can contribute to the company's goals from anywhere in the United States.

SGS offers competitive salaries ranging from $100,000 to $140,000/year for the Senior Product Manager position, along with comprehensive benefits such as medical, dental, and vision insurance, a 401K plan, and generous time-off policies. We also prioritize employee wellness and inclusivity in our work culture.

In preparing for this question, highlight your hands-on experience with technical accreditation processes, emphasizing specific standards you have worked with. Outline your role in conducting audits or technical reviews, showcasing how you ensured quality and compliance throughout the accreditation process.

When faced with conflicts, take a proactive approach by mediating discussions to understand both sides clearly. Present solutions that align with SGS's standards and values, illustrating your ability to balance client needs with adherence to compliance requirements.

Share examples of how you foster team motivation in your previous roles. Discuss specific training initiatives or mentorship approaches you’ve implemented, highlighting your commitment to professional growth and skill enhancement.

Prepare for this question by discussing a specific audit challenge, explaining the context and your thought process in addressing it. Focus on how you resolved the issues while maintaining standards and ensuring collaboration among stakeholders.

Demonstrate your commitment to continuous learning by mentioning industry publications, conferences, or webinars you participate in. Emphasize your strategies for incorporating these insights into your work as a Senior Product Manager.

In response, elaborate on your experience in preparing and conducting engaging training sessions, including how you assess the needs of your audience. Use examples to highlight your ability to convey complex information clearly and effectively.

Discuss specific tools or software platforms you've utilized for managing product documentation, such as project management or quality assurance systems. Demonstrate your proficiency and how these tools have improved your workflow and efficiency.

Prepare to share a case study from your past experience where you developed strategic initiatives that led to measurable growth in market share. Emphasize your analytical skills and creative thinking that resulted in successful outcomes.

Discuss your criteria for evaluating a product’s readiness for certification, emphasizing risk assessment, compliance checks, and how you ensure all documentation is precise and thorough before the evaluation process.

Draw from your passion for quality assurance and sustainability. Express your admiration for SGS's global impact and how your background aligns with their mission, focusing on your desire to contribute positively to their goals.