Systems Engineer, Virtualization/Linux Engineering (Junior Level) - job 16 of 19

As a Systems Engineer focusing on Virtualization and Linux Engineering at Visa, you'll be responsible for maintaining the security and availability of systems infrastructure. Your role includes responding to incident and problem tickets, partnering with Platform, Engineering, and Delivery Teams, and ensuring adherence to established ITIL practices. You'll also lead root cause analysis for service failures and automate manual tasks to enhance operational efficiency.

Candidates applying for the Junior Systems Engineer role at Visa should possess strong analytical abilities, effective communication skills, and a foundational understanding of automation tools such as Ansible and Chef. A working knowledge of Linux Operating Systems, ESX/VCNTR, Docker/Kubernetes, and monitoring tools like Splunk and Grafana is also beneficial. Experience in managing a diverse infrastructure environment, particularly Linux and AIX, is highly valued.

Yes! The Junior Systems Engineer position at Visa is tailored for entry-level candidates with a passion for infrastructure and automation. Although some experience with the relevant technologies is beneficial, a strong willingness to learn and the ability to work independently are key factors in being a successful candidate.

The work schedule for the Systems Engineer position at Visa can be flexible, with options for weekend shifts in either a 4x10 or a 5x8 model. This means you could work four 10-hour days or five 8-hour days each week, depending on business needs. The hybrid work environment also allows for alternating between remote and office work.

For the Systems Engineer, Virtualization/Linux Engineering position at Visa, familiarity with automation tools such as Ansible and Chef is essential. Additionally, understanding monitoring tools like Splunk, BMC Patrol, and Grafana, as well as experience with technologies like Docker, Kubernetes, and ESX/VCNTR, will be very advantageous.

In your response, highlight any relevant academic or hands-on experience with Linux servers. Discuss tools you've used and how you've approached tasks like security configuration, software installation, and troubleshooting issues. If you've implemented automation solutions for server management, be sure to mention that as well!

When answering this question, share specific projects or tasks where you've utilized Ansible or Chef. Talk about how these tools helped you streamline processes, reduce errors, or save time in your work at Visa or previous roles. Providing examples will demonstrate your knowledge and practical skills.

To effectively answer this question, outline a systematic approach to troubleshooting. Discuss how you would gather information, isolate issues, and use tools like Splunk for monitoring to locate the root cause. Providing a structured methodology will showcase your analytical thinking.

In your answer, mention specific monitoring tools you've worked with, such as Splunk or Grafana. Explain how these tools assist in proactive monitoring, alerting, and maintaining system uptime, providing examples of how you've used them to improve operational performance.

Share a specific example where you have successfully automated a manual process, detailing the tools used, such as Ansible or scripts. Explain the impact of this automation on efficiency and any positive feedback or results that followed.

Discuss your understanding of ITIL methodologies and how they contribute to effective IT service management. If you've implemented ITIL practices in previous roles, share your experiences and how they helped improve efficiency and service delivery.

Outline your approach to maintaining system security, including practices like regular updates, patch management, and configuration checks. If you've implemented security measures or participated in audits, be sure to discuss those experiences.

In your response, emphasize the role of documentation in knowledge sharing, troubleshooting, and ensuring consistency in systems engineering. Provide examples of documentation you've maintained and how it benefited your teams or projects.

To answer this question, describe your method for task assessment and prioritization, including how you balance urgent incidents with ongoing projects. Mentioning organizational tools or techniques you use will enhance your response.

Research Visa’s background and infrastructure operations to craft a well-informed response. Highlight aspects such as Visa's commitment to security, innovation in payment systems, and their focus on operational excellence, showcasing your interest in contributing positively to their team.