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Too Good To Go is seeking a Key Account Manager to join their Melbourne office to help combat food waste through partnerships with retailers in the food and beverage sector.

Skills

  • Account Management
  • Commercial Acumen
  • Data Analysis
  • Presentation Skills
  • Communication Skills
  • Negotiation Skills

Responsibilities

  • Develop strategies to grow accounts and increase store coverage
  • Manage a portfolio of key chains and ensure strong relationships
  • Coordinate internally with colleagues to support partners
  • Research and identify new business opportunities
  • Create and analyze performance reports
  • Develop tailored growth strategies for partners

Education

  • Bachelor's degree or equivalent experience

Benefits

  • 20 days annual leave plus additional 5 days after 6 months
  • 10 weeks parental leave at full pay
  • Up to 4 paid volunteering days
  • Learning and career development programs
  • Employee Assistance Program
To read the complete job description, please click on the ‘Apply’ button
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CEO of Too Good To Go
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Mette Lykke
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Key Account Manager , Too Good To Go

At Too Good To Go, we believe in making a real difference, and we're on a mission to inspire everyone to fight food waste! As a Key Account Manager in our vibrant Melbourne office, you’ll have the exciting opportunity to work at the forefront of this movement. With the unfortunate reality that a third of food produced globally ends up wasted, your role will be pivotal in connecting reputable food and beverage retailers with the tools to combat this issue. You will leverage your background in the retail or fast casual sector to build and nurture strong partnerships, ensuring our valued partners thrive as they save food from waste. Together, with a community of over 111 million users, you will help us expand our impact in Australia. This position offers you the chance to independently manage your own portfolio of key accounts, develop tailored strategies for growth, and actively participate in presenting our mission at events and fairs. You’ll utilize your expertise in data analysis and account management to translate insights into actionable strategies and maintain productive relationships across all levels of partner organizations. Join us in this unique adventure where you can truly witness the impact of your work while enjoying flexible work arrangements and a supportive, diverse team culture. With Too Good To Go, your efforts will matter, and together, we can take significant strides to prevent food waste and create a more sustainable future!

Frequently Asked Questions (FAQs) for Key Account Manager Role at Too Good To Go
What are the primary responsibilities of a Key Account Manager at Too Good To Go?

As a Key Account Manager at Too Good To Go, you'll be responsible for managing a portfolio of key accounts in the food and beverage sector. Your main responsibilities include developing strategies to enhance account growth, ensuring strong relationships with retail partners, and supporting them in saving food from going to waste. You'll also handle coordination between departments and manage marketing campaigns and reporting for your accounts.

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What qualifications are required to become a Key Account Manager at Too Good To Go?

To qualify as a Key Account Manager at Too Good To Go, you should have strong account management experience, ideally in the food business sector. Proven abilities in delivering business growth, excellent communication skills, and proficiency in data analysis and MS Excel are also important. Candidates passionate about sustainability and food waste are highly valued, along with the ability to negotiate and collaborate effectively within a team.

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How does the Key Account Manager role contribute to Too Good To Go's mission?

The Key Account Manager role at Too Good To Go is crucial to our mission of reducing food waste. By developing strong partnerships with retailers and enhancing account management, you’ll help to create a widespread impact in saving food from waste. Your efforts in maintaining relationships and delivering tailored strategies will ensure our partners get the best support needed to succeed in this important cause.

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What opportunities for growth and development are available for Key Account Managers at Too Good To Go?

At Too Good To Go, a Key Account Manager can look forward to personal and professional development opportunities within a fast-paced environment. Being part of a pioneering team offers rare insights into the food surplus marketplace and exposure to various international practices. Continuous learning and performance recognition programs are also integral to our culture, ensuring your contributions are acknowledged.

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What is the company culture like at Too Good To Go for Key Account Managers?

Too Good To Go fosters an inclusive and values-driven company culture for Key Account Managers and all employees. You’ll feel welcomed to bring your authentic self to work while collaborating with a diverse team. We celebrate achievements and encourage social engagement among colleagues, creating a positive work environment focused not only on sustainability but also on personal connections.

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Common Interview Questions for Key Account Manager
How do you approach account management as a Key Account Manager?

I focus on building strong relationships with clients by understanding their needs through regular communication and feedback. I leverage data to identify areas of improvement and growth opportunities, ensuring tailored strategies are implemented.

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Can you give an example of a successful strategy you've implemented in your previous role?

Yes! At my previous job, I developed a loyalty program that boosted customer engagement and retention. By analyzing customer data, I tailored promotions which increased repeat sales and strengthened partnerships with retailers.

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What techniques do you use to analyze data for performance reporting?

I utilize advanced Excel functionalities, such as pivot tables and regression analysis, to derive insights from data. Additionally, I visualize key metrics using dashboards to communicate performance trends effectively to stakeholders.

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Describe a time when you had to negotiate a difficult deal.

In previous negotiations, I maintained transparency by clearly outlining our value proposition while also listening to the client's concerns. This collaborative approach led to a win-win agreement that met both parties' objectives.

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How do you prioritize tasks when managing multiple accounts?

I use a combination of project management tools and prioritization techniques such as the Eisenhower Box to identify urgent and important tasks. This ensures that I focus on key activities that drive the most value for each account.

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What role do you think sustainability plays in the food industry?

Sustainability is becoming increasingly crucial, not only for compliance but also for attracting consumers who value ethical practices. A focus on sustainability can enhance brand loyalty and drive innovation within the food industry.

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How would you handle a situation where an account is underperforming?

I would first analyze performance metrics to identify challenges, then schedule a meeting with the client to discuss their concerns. Collaboratively, we can create an action plan that addresses issues and sets achievable targets for improvement.

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What made you interested in working for Too Good To Go?

I'm passionate about sustainability and the impact of food waste issues on our planet. Too Good To Go's mission resonates with me deeply, and the opportunity to contribute to such meaningful change in the food sector is incredibly motivating.

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How do you keep yourself updated on industry trends?

I subscribe to relevant industry publications, attend webinars, and participate in professional networks to remain informed about market trends and best practices. This continuous learning allows me to bring fresh insights to my role.

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What is your strategy for building long-term relationships with clients?

Building trust and delivering consistent value are key to long-term relationships. I ensure regular check-ins, celebrate successes together, and proactively address any challenges to ensure clients feel supported and valued throughout our partnership.

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We're working to end food waste. To do so, we're assembling a passionate team of problem-solvers to help us make this happen. From customer care to sales, marketing to public affairs - we give you a chance to use your talent for good. MISSION: To...

314 jobs
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FUNDING
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SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 25, 2025

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