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Digital Product Manager

Job Description

AXA – Global Healthcare are looking for a Digital Product Manager to join their Transformation team and be responsible for a product or set of products, owning and executing the product roadmap, utilising agile tools and techniques to achieve the vision.

 

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, at our Tunbridge Wells office.

 

We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

 

What you’ll be doing:

 

  • Develop and own the vision for the allocated product (s) aligning all activity to that vision and the broader business goals and user needs
  • Partner with colleagues and external partners to set the long-term direction of the product in line with customer, market and industry insight
  • Collaborate effectively to gather and prioritise product requirements, building a roadmap that will ensure the vision is achieved
  • Act as leader for agile product delivery, prioritising the backlog and tasks, breaking down complex requirements to manage the flow of work, balancing customer values, business goals and technical feasibility
  • Monitor product performance to refine features and make prioritisation decisions
  • Use agile tools and techniques to drive successful delivery, Lead sprint planning and the relevant agile ceremonies to guide cross-functional teams to deliver value with optimal risk or effort
  • Bridge the gap between the Technical and Business capabilities in the design and delivery of digital products, working closely with the BA capability to ensure Epics, Features and User Stories are produced to a high standard, enabling the successful delivery of change
  • Listen, coach and mentor team members to consistently drive best practices and continuous improvement

 

 

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

 

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.

 

What you’ll bring:

 

  • Demonstrable experience of Product Management/Product Ownership in a transformation and digital context
  • Knowledge of Agile frameworks and governance and Product Delivery processes
  • Experience in delivering complex change
  • Excellent verbal and written communication skills, ability to converse with stakeholders of all levels, ability to negotiate and influence stakeholders at all levels
  • Excellent organisational and planning skills
  • Ability to work both in a team and autonomously
  • Ability to make decisions and take responsibility where necessary
  • Strong thought leadership and problem-solving skills
  • Experience of managing direct reports and managing extensive matrix teams including offshore resources during project delivery
  • Financial Services background, ideally with exposure to the PMI/IPMI industry

 

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

 

What we offer:

 

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

 

  • Competitive annual salary of up to £65,000
  • Annual company & performance-based bonus
  • Contributory pension scheme (up to 12% employer contributions)
  • Life Assurance (up to 10 x annual salary)
  • 28 days annual leave plus Bank Holidays
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
  • AXA employee discounts
  • Gym benefits

 

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to ruth.tennant@axa-uk.co.uk.

 

#LI-Hybrid

 

Who we are:

Proud to be part of the AXA Group, AXA – Global Healthcare specialise in supporting the healthcare needs of globally mobile citizens, around the world. From a routine medical check up to a lengthy hospital stay, individuals and businesses have relied on the global support and protection we offer, for more than 55 years. Today, we support members living in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA and Middle East.                                          

Salary

Up to £65,000 dependent on experience

Average salary estimate

$65000 / YEARLY (est.)
min
max
$65000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Digital Product Manager, UNAVAILABLE

Join AXA – Global Healthcare as a Digital Product Manager and take charge of our digital transformation efforts! Based in the beautiful Tunbridge Wells office, you’ll have the unique opportunity to own a product or set of products and drive the product roadmap from conception to execution. Here at AXA, we believe in working smart and supporting a balanced lifestyle, allowing you to work flexibly with at least 40% of your week spent at the office. As a Digital Product Manager, your mission will be to develop and maintain a clear vision for your product, aligning it with business goals and user needs while working closely with both internal teams and external partners. You'll utilize agile methodologies to manage product performance, prioritize tasks, and ensure that features are constantly refined to meet market demands. Your role will also include championing best practices in product delivery and mentoring team members to reach their full potential. You should bring substantial experience in Product Management within a digital transformation context, and be familiar with agile frameworks and product delivery processes. Strong communication skills are essential as you engage with stakeholders across all levels. Join us at AXA, where we’re not just about great healthcare solutions, but also about creating a rewarding workplace for our valued employees!

Frequently Asked Questions (FAQs) for Digital Product Manager Role at UNAVAILABLE
What responsibilities does the Digital Product Manager at AXA – Global Healthcare have?

The Digital Product Manager at AXA – Global Healthcare is responsible for owning the product roadmap, developing a clear product vision, collaborating with teams, prioritizing tasks, and managing product performance. They lead agile product delivery and ensure that the product aligns with both customer and business needs.

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What qualifications are needed to become a Digital Product Manager at AXA?

To qualify for the Digital Product Manager role at AXA – Global Healthcare, candidates should have demonstrable experience in Product Management, knowledge of agile frameworks, and a background in delivering complex digital changes, ideally within the financial services sector. Strong communication and organizational skills are also critical.

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What type of working environment does AXA promote for Digital Product Managers?

AXA – Global Healthcare fosters a smart working environment that encourages flexible working arrangements. As a Digital Product Manager, you'll spend at least 40% of your work week at the Tunbridge Wells office while having the option to balance your time effectively between home and the office.

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Is prior experience in the financial services sector important for the Digital Product Manager position at AXA?

Yes, prior experience in the financial services sector, especially with a focus on PMI/IPMI, is ideal for the Digital Product Manager role at AXA. This background equips you with insights that are valuable for managing healthcare-related digital products.

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What benefits does AXA offer to its Digital Product Managers?

AXA – Global Healthcare offers a competitive salary up to £65,000, performance-based bonuses, a contributory pension scheme, generous annual leave, and employee discounts. They also provide gym benefits and options to purchase or sell additional leave days.

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Common Interview Questions for Digital Product Manager
Can you describe your experience with product management in a digital context?

When answering, highlight specific projects where you successfully led product management initiatives, focusing on your use of agile methodologies and how these contributed to the project’s success and user satisfaction.

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How do you prioritize tasks in a product backlog?

Discuss your approach to prioritization, including how you balance customer value, business goals, and technical feasibility. Use examples that show your decision-making process and stakeholder collaboration.

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What agile tools and techniques are you most familiar with?

Mention specific tools such as Jira, Trello, or Asana, and discuss techniques like sprint planning, retrospectives, and daily stand-ups. Provide examples of how these tools help establish successful workflows.

Join Rise to see the full answer
How would you handle conflicting stakeholder requirements?

Provide strategies on how you facilitate open communication and negotiations among stakeholders to align goals and expectations, showcasing a specific example where you successfully navigated such challenges.

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What steps do you take to monitor and measure product performance?

Explain your approach to KPIs and metrics for assessing product effectiveness. Provide examples of how you’ve used feedback and data analysis to refine product features.

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Can you describe a time you had to lead a cross-functional team?

Share a specific project where you coordinated a diverse team, outlining how you managed roles and responsibilities while ensuring effective collaboration toward a common goal.

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How do you ensure continuous improvement in product management?

Discuss your commitment to best practices through mentorship, coaching, and applying lessons learned from previous projects. Provide instances demonstrating your focus on process enhancements.

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What do you believe is the most important quality for a Digital Product Manager?

Share your perspective on qualities such as adaptability, strong communication, or problem-solving, backing it up with an example of how that quality has positively impacted your work.

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How do you align product strategy with business goals?

Explain your approach to understanding business objectives and how you translate them into actionable product strategies. Provide a relevant example where your alignment led to successful outcomes.

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What is your approach to stakeholder communication?

Combining strategic updates with detailed feedback, emphasize your regular communication rhythm with stakeholders to keep them informed and engaged throughout the product lifecycle.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

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